Nothing. Extra pillows would of been nice.

24hr reception. Friendly staff. Very close to train station. Clean.

Stayed in May 2024

These are very personal observations that do not penalize the stay: lack of door at shower box, but this is common in Europe; curtains reduce light from outside, but do not block it completely.

The hotel is easy to find and is 10 minutes from the central station where we can travel everywhere by train and metro. There are several bus stops nearby too. The environment is very friendly. There is a cafe at reception where we can have a hot drink (tea, coffee, chocolate) or even a refreshing drink (water, soda, beer) which is very convenient. They have a small games room for children to keep them busy while you sort out the last details before starting your tour. The breakfast is quite fair. The restaurant is open for lunch too.

Stayed in May 2024

The shower area requires a complete enclosure as the whole bathroom is getting wet.

Nice clean hotel not far from Berlin Hbf. For the pice paid it was worth it

Stayed in May 2024

Nothing

The place is really ideal for travellers who came to Berlin for leisure.. What i like most is that it is really near the central station

Stayed in April 2024

Mould in shower visible. Unable to unlock balcony door with key.

Centrally located, very friendly staff. Cafe bar available at reception.

Stayed in May 2024

Great

Stayed in April 2024

Nothing

So close the central train station, we had a great stay. Large room. Excellent facilities and staff were so helpful

Stayed in April 2024

Few more facilities such as kettle/glasses/small fridge etc could be provided at least in the family rooms.

The property and rooms were simple but clean. Location is fantastic - close to Berlin HBF.

Stayed in April 2024

Room looks bit old

Very nice ambiance and staff

Stayed in April 2024

Friendly staff, great location, very good breakfast

Stayed in April 2024

There was some noise from the heating system, particularly audible at night. However, the staff was ready to change the room for another one, if needed.

Good location, low price for Berlin.

Stayed in April 2024

I was expecting a room with two beds and I was given a room with three beds, two of which one above the other. One has to get used to this. I found the breakfast not being worth the price charged for it

the place is very conveniently located close to Hauptbahnhof at a five to ten minutes walk distance. It belongs to Berliner Stadtsmission which is a Church organisation caring for those in need and this makes it special and different from normal hotels and hostels, it is located inside of a small park surrounded by apartment buildings and, as such, even in the middle of the city, it is absolutely quiet at night.

Stayed in April 2024

Great location

Stayed in April 2024

School groups also book this facility so if you're unlucky, you can have a group making a lot of noise at night in the corridors and rooms above. Price was quite high for a 4 bed hostel room with private bathroom (no kitchen and living facilities).

Very comfortable beds and good shower in private bathroom. Location is about 15 minutes walk from Berlin Hauptbahnhof and public transport links. 24 hr reception.

Stayed in April 2024

Everything was ok

The room was big and clean, the breakfast was very good and the localization is perfect to know the city. The place was family friendly.

Stayed in January 2024

Room had mold in the ceiling.

Location is good.we were able to store backpacks until check in and also had early check-in.

Stayed in March 2024

The Bible on the table was quite unnecessary. Also, the top bunk bed has a low railing, so might be a bit risky for kids to sleep at due to risk of falling down when squirming at night (but the kids loved it anyway).

It's a great place for a family trip to Berlin. Close to the main train station, zoo, the Museum of Natural History to name a few. Room was modest but nice, clean and fairly spacious. The canteen is really nice with good breakfast with a variety of choice and everything fresh and tasty. There is also a lovely playroom for kids with big blocks to build forts and a slide. For this price in Berlin it's a perfect choice.

Stayed in March 2024

Knocking noises from hot water plumbing

Very friendly and helpful staff, very close to main train station.

Stayed in March 2024

Bunk bed is so imcofortable to get in and out,strange ladder.

Reception staff;)

Stayed in February 2024

The price is a bit high for the basic facilties

The hotel is clean and very well organised, very basic in everything like a scout camp The staff are very friendly and willing to help Not very far from the main train station

Stayed in February 2024

Very close to the train station and very good and cheap breakfast

Stayed in February 2024

It was a very comfortable place with excellent personnel. The room was clean and very calm. Additionally, it was great that we could have breakfast; it was simple but fresh.

Stayed in January 2024

Not easy to locate.

Clean, Friendly Staff always ready to assist and help. Lovely breakfast and affordable. Also there's a VIP lounge where one can go and relax and meditate if you want to

Stayed in February 2024

Its not negative as such, the place is super functional and clean, but you should not expect an hotel, its a guest house

Super friendly staff and kids are very welcome (they even have an indoor playroom. Breakfast was also super jice

Stayed in January 2024