Excellent service

Stayed in June 2022

Great customer service. Suite was outstanding and worth the money. Location was excellent. If you like feeling pampered, go to Taj 51. You will be very impressed.

Stayed in May 2022

Nothing really.

We stayed in the falconers 2 bedroom suite and it was amazing!

Stayed in May 2022

absolutely nothing

great staff, great location, beautiful clean elegant rooms. there’s always a feeling of being at home with Taj.

Stayed in May 2022

This review has been hidden because it doesn't meet our guidelines.

Room and spa

Stayed in April 2022

size of one bedroom suite complementary happy hour 6-7pm

Stayed in April 2022

Nothing !!!

Staff particularly Zuzanna, were all very attentive, made us feel that they wanted to meet our every need. Returning from a day out we were surprised to see complimentary. a bottle of Prosecco, cake, balloons and a card, signed by all the staff, for my husband’s birthday. The buffet breakfast was beautifully presented with an extensive range of foods along with the choice of other freshly prepared dishes. A delicious start to the day. We’ll certainly be back.

Stayed in February 2022

The apartment, although spacious, was sort of bleak, somehow not very cozy. Not at all exotic well executed design as the main lobby was. It was dark, a lot of bare tiled floors etc. All the rooms were very separate, connected by long corridor. Bathroom was very cold.

We stayed in the luxury apartments, which are part of the Taj 51 hotel complex. The apartment was spacious and we couldn’t really hear street noise or other hotel guests, which is great. Very nice breakfast, although spread itself was modest, the menu options were very tasty.

Stayed in February 2022

nothing

stylish clean and exceptional

Stayed in March 2022

Lovely hotel and staff great

Stayed in March 2022

Breakfast was not to standard items either overcooked or cold. No mention in the restaurant about the availability of buffet options. Outside tables not cleaned during our 2 day stay.

Very attentive staff. Room very good. Spacious and well kept. Service very good in room and at door.

Stayed in March 2022

Lift was too slow, making noises and jerks

Great location, nice rooms, choice of indian food

Stayed in March 2022

I had to pay a £50 deposit when we arrived even though I had already paid in full. I paid for our room service food and an Indian tea separately but have not had the £50 refunded yet and now hav3 to chase this which is disappointing. I wouldn’t have paid it but forgot at checking we had already paid up front. So don’t know why I was charged this. We didn’t use any other facilities on site.

The suite was very clean and comfortable and big enough for 2 adults without feeling cramped. We were upgraded. The service was good and the concierge were very helpful.

Stayed in March 2022

Nothing serious. The lift in the Kings building is small and it serves both the guests and the housekeeping, so it's often slow. But it's a listed property so they can't really renovate it that much. I would love to have breakfast earlier than 7 am (would be great for those early morning airport rides) but what to do.

The location is perfect - a few steps from the Buckingham Palace, but also within a walking distance from the Victoria Station tube. The suites are ideal for families - we had a 3 bedroom suite in the Kings building (140 sqm) and it was just perfect for a family with 2 teens who crave their privacy. Having 3 bathrooms also helped. The staff is friendly, the buffet breakfast is very good. The kitchen in the room is handy and well equipped - there was even a washing machine. We did not have a blender but they brought one within minutes. An ideal place for families who want to stay in Westminster and want enough space to stretch their legs.

Stayed in March 2022

Nothing

Outstanding experience . Facility and staff. Our choice in London

Stayed in March 2022

We had a comfortable stay. Loved the well equipped small kitchen. Breakfast was delicious.

Stayed in February 2022

nothing

everything

Stayed in December 2021

steps at building entrance, bathroom and kitchen

location, staff, room size

Stayed in March 2022

The suite was very comfortable and the location was brilliant.

Stayed in February 2022

Toilet not functioning optimally. limited cupboard space for two people. Wet facilities at spa not open early enough.

Excellent location and facilities eg gym spa etc, lovely breakfast, spacious accommodation, great bed. Most of all the front desk staff were professional, friendly, efficient, knowledgeable and extremely helpful.

Stayed in February 2022

great place, great service.

Stayed in February 2022

Great service and very friendly people. Perfect breakfast and nice rooms

Stayed in February 2022

Pool access restricted for children

Excellent personalised service at every level and every point of experience. Makes you feel at home with exceptional luxury

Stayed in February 2022