62 Castle Street, Liverpool, L2 7LQ, United Kingdom
#22 of 105 hotels in Liverpool
Guests' ChoiceBased on 1730 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 29 May 2024
Mjnp
United KingdomNothing.
It was beautiful and staff were amazing.
Stayed in May 2024
Reviewed: 29 May 2024
Ian
United KingdomGreat room with a large comfortable bed in a great location
Stayed in May 2024
Reviewed: 28 May 2024
Kelise
United KingdomThe mini fridge was a little bit annoying at night with a strange clunky sound, but it didn’t affect our sleep. Outside can be a bit noisy but other than that, no issues at all.
The overall aesthetic is beautiful and very inviting, the staff were friendly and the room was spacious and extremely comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Amanda
United KingdomThe windows are single glazed so you can hear the bins being emptied outside at 6am.
The location was great, and the staff were very friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Michael
IrelandThe room was extremely spacious and comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
James
United KingdomEverything about these suites are just lovely. The staff are so so nice. was proud to take my partner from London to Liverpool for the first time. he couldn't believe how lovely people are, and it started with the staff in this place. thank you
Stayed in May 2024
Reviewed: 28 May 2024
Elaine
United KingdomRoom 205 There were two issues with the room the fridge took up all our wardrobe space. So very difficult to hang your clothes. The second the steps to different levels in the room. One of our party ended up with black eye tripping down a step. I nearly forgot rail near shower needs to be a rail not a shelf. A really easy fix. Take the glass out. Much more useful to hang your towel than a shelf. So actually 3 but if they sort those things the room would be perfect. There is so much space, put the fridge somewhere else. A few discreet lights on steps. Take glass out of rail near shower a perfect room.
The suite was a good size. The bed was comfy and the view was great from the enormous windows. Also the sound proofing inside the room was good. We were in a very central location but you wouldn’t know because when the windows were closed the room was very peaceful. The staff were so lovely couldn’t have been more helpful and polite. Those guys need a raise 👍
Stayed in May 2024
Reviewed: 27 May 2024
Amanda
United KingdomNothing
Loved everything here, staff are wonderful and room was perfect. We will definitely return and told many friends about the hotel and to book it if visiting.
Stayed in April 2024
Reviewed: 26 May 2024
Janet
United Kingdomdisappointed we couldnt leave our bags there to pick up a little later
room was amazing, breakfast was fabulous ideal location
Stayed in May 2024
Reviewed: 26 May 2024
Carolcochrane
United KingdomNothing, it was perfect.
Rooms were fabulous. Beautiful scent throughout Hotel. Central to all that Liverpool has to offer.
Stayed in May 2024
Reviewed: 25 May 2024
Stephen
United KingdomNo bath mat to avoid slipping
Superb all round
Stayed in May 2024
Reviewed: 24 May 2024
Anna
United KingdomN/a
Beautiful luxurious room. Very quiet considering such a central location. Welcoming helpful staff. Would definitely recommend!
Stayed in May 2024
Reviewed: 24 May 2024
Ian
United KingdomRoom a little noisy early in the morning when the bin men come
Great location, good staff, nice breakfast
Stayed in May 2024
Reviewed: 24 May 2024
Olivia
United KingdomThe bathroom looked a little bit tired, the shower over the bath was replaced but the old tap from the previous shower was still there so a tiny bit confusing. The towel rail was in need of some tlc too but other than that it was a good bathroom nice rainfall shower.
The hotel organised balloons for me to surprise my partner and rose petals. The room was spacious and had views of the city. The reception was lovely and clean. We didn’t try breakfast but we will next time.
Stayed in May 2024
Reviewed: 24 May 2024
Jane
United KingdomAll good
Great location Great room - spacious with everything we needed Loved the decor
Stayed in May 2024
Reviewed: 22 May 2024
Claire
United KingdomWould have liked fresh water on second day. Quite noisy from the street at night but didn’t spoil our stay
We stayed in the junior suite and was very nicely furnished with mini bar. Downstairs was also very nice and served cocktails.
Stayed in May 2024
Reviewed: 21 May 2024
Lynette
United KingdomNothing
Reception lady was lovely and welcoming as soon as we walked in. Room was spotless and really nice size
Stayed in May 2024
Reviewed: 21 May 2024
Michael
United KingdomParking tricky if picking up and checking out.
Great room and location. Beautiful boutique hotel. Definitely my favourite place in Liverpool to stay.
Stayed in February 2024
Reviewed: 21 May 2024
Michael
United KingdomStayed before so knew it. Individual nature of rooms. Size of rooms. Great service on reception - I arrived late and left early buit had avery friendly experience.
Stayed in May 2024
Reviewed: 18 May 2024
Nicola
United KingdomNothing
Rooms were lovely
Stayed in February 2024
Reviewed: 18 May 2024
Nicola
United KingdomNothing
Rooms were beautiful and staff were really good - lounge area really nice
Stayed in February 2024
Reviewed: 17 May 2024
Oluwatomi
United KingdomNot sure. Didn't stay long enough.
N/A
Stayed in May 2024
Reviewed: 17 May 2024
Ryan
United Kingdom1 room has a very low fixed shower head.
The size of the room.
Stayed in May 2024
Reviewed: 17 May 2024
Rebecca
SpainThe deposit you pay on arrival still hasn’t been realized back to my bank after 4 weeks of waiting
Perfect location really nice hotel
Stayed in April 2024
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