7 Mounthoolie Place, Kirkwall, KW15 1JZ, United Kingdom
#5 of 8 hotels in Kirkwall
Guests' ChoiceBased on 147 hotel reviews
8.0Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.3
Staff
8.6
Value for money
7.4
Free WiFi
8.9
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End of dialog contentReviewed: 25 November 2021
Dawn
United Statesperfect location! comfortable and clean room! breakfast was lovely and so was the staff!
Stayed in November 2021
Reviewed: 25 November 2021
Dawn
United Statesit was lovely! nothing I didn’t enjoy
perfect location and very comfortable and clean!
Stayed in November 2021
Reviewed: 28 September 2021
Janet
United KingdomStewed tea in the mornings. Rooms not serviced due to their COVID rules.
Easy central location
Stayed in September 2021
Reviewed: 20 September 2021
Rhonda
United StatesNothing
Everything
Stayed in September 2021
Reviewed: 21 August 2021
Gary
United KingdomGreat room and breakfast
Stayed in August 2021
Reviewed: 1 August 2021
Mairi
United KingdomThe hotel suited our needs perfectly.
We had asked for a quiet room and we were happy with it. I liked the seating arrangement. They were very careful about COVID regulations. The staff were very pleasant and efficient.
Stayed in July 2021
Reviewed: 31 July 2021
Felicity
United KingdomA bit understaffed, but this was probably due to Covid. It felt safe and clean.
Great location for exploring Orkney
Stayed in July 2021
Reviewed: 25 July 2021
Steve
United KingdomDawn Fleet.. Owner/manager who knows? She doesn't care.. Very expensive b&b, I paid £360 for two nights. I have been travelling for work or pleasure for over 40 years and I enjoy the experience. BUT, this place is shocking.. No bar and no restaurant. 'we can't get the staff' Don't advertise that you do!! Charge less, you are ripping us off. I requested a quiet room,but was allocated one next to the busy walkway outside, curtain broken, June is bright in this part of the world. Zero care for customers, pre ordered breakfast for 09:00 but didn't receive food or hot drinks until 09:30. Total disregard for customer safety, emergency exits blocked, fire extinguishers blocked by packaging. I called reception to try and resolve my concerns , answering machine. No night Porter, no staff on site at night. Ambivalent reaction from Darn, she offered me a refund. I'm still waiting. Please don't spend your money here, it's not worth it.
Big bed
Stayed in June 2021
Reviewed: 10 July 2021
F
United KingdomFeels like it all needs a really good deep clean, especially the shower. All a bit dark, dingy and dated.
Good breakfast and central location.
Stayed in July 2021
Reviewed: 2 July 2021
Vincent
United KingdomThe room was lovely with a comfy bed and the shower was great.
Had an amazing stay at the Albert hotel. Staff were amazing helpful and friendly
Stayed in July 2021
Reviewed: 1 July 2021
Nathan
United KingdomThe staff couldn’t sort out issues we had during the stay. It was massively overpriced for what it was. At the prices they were charging the service was very poor. Eg our shower was more of a mist than a shower, couldn’t get an Americano at breakfast, a premium room was right above the exit of the bar where patrons spilled out onto the streets making tons of noise, it was the worst accommodation of our whole trip
It had a convenient location.
Stayed in June 2021
Reviewed: 22 June 2021
Rodney
United KingdomThe lack of a reception most of the time made things a bit difficult. The breakfast was rather minimal , the presentation was lacking in imagination..
Room very comfortable , very clean etc
Stayed in June 2021
Reviewed: 16 June 2021
Chris
United KingdomDespite telling the hotel we would be checking-in late, we found it difficult to find a door to the hotel that was open. We could have been alerted and told where to go and how to check-in.
Comfortable bed. Very clean room
Stayed in June 2021
Reviewed: 17 August 2023
Anonymous
United KingdomOverpriced for what it is
The location was good and breakfast was tasty
Stayed in May 2023
Reviewed: 10 August 2021
Anonymous
United KingdomAll of it
Stayed in August 2021
Reviewed: 31 May 2024
Barbara
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 May 2024
David
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 May 2024
Chris
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 March 2024
Mark
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
Alexander
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 October 2023
Martin
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 30 September 2023
Evan
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 9 September 2023
Harvey
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 4 September 2023
Jill
AustraliaThere are no comments available for this review
Stayed in September 2023
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