There was a very bad smell every time I entered the room. No staff on site. I wasn’t welcomed be anyone. Surprised there was no kettle. Z hotel has very similar rooms but organised to make better use of the space. There could be more hanging places for clothes.

It was clean and easy to access. The shower had good water pressure.

Stayed in May 2024

Slightly smaller room than expected but otherwise no complaints.

Location

Stayed in May 2024

unopenable window at room

Confortable bed

Stayed in May 2024

Bathroom very small, but it doesn’t affect the experience!

Location and early check in free of charge!

Stayed in May 2024

Not suitable for families and kids because of the rooms size, maybe they have another option for families

It all about the LOCATION! Wow its the bet location in my opinion. Close to everything a tourist needs Leicester square, Covent garden, Piccadilly Circus, chinatown, soho (a couple of minutes away walking) The hotel itself is small, no lobby, the rooms are small (we didn't mind it) but super clean. There is an air dryer, we asked for an iron they delivered it to the room and they kept it to us the whole time. Pobies and the whole staff from the front disk were so helpful and nice, very welcoming always smiling. Totally worth the money.

Stayed in May 2024

Price was a bit steep for the size of the room but you pay for the location, so it is reasonable all things considered.

Location was excellent, nice and central with easy access to everything we needed. Rooftop restaurant was good and breakfast there was also good.

Stayed in May 2024

Breakfast was EXPENSIVE- we only had breakfast once, and went elsewhere for better and cheaper.

location was amazing, the staff were informative and helpful, room was clean and comfortable.

Stayed in May 2024

Windowless, smallest, and most expensive cell like room I've ever stayed in (it was a single). In all fairness, Leicester Square is pricey (as is London in general) especially at that time of year. I've stayed at the Assembly before and had a street side room (double) with a big window. It was a great shower though :)

Marvelous, friendly, helpful, and efficient staff (cheers and well done all). The location couldn't be more convenient from Heathrow to Leicester Square on the underground, and to the many theaters and restaurants. The Noel Coward Theater and Dishroom are right around the corner. The bedroom was quite small, but was clean with a big bed and there was hot water and good water pressure in the shower.

Stayed in May 2024

No TV in room

Quick check in

Stayed in May 2024

There is no front desk, only a narrow hallway with a self-service check-in counter, and staff hidden around the corner, not a word of greeting, so you think you're alone with whatever nonsense the check-in screen may throw at you. The decor suggests a mix between hostel and brothel, and I felt embarrassed about the hotel I had picked for our group. It turned out though that the rooms looked better than the entrance area, for which I'm thankful.

Great location Clean, tidy rooms

Stayed in May 2024

Great location! Clean, lovely staff. Ideal place to get your head down for the night

Stayed in May 2024

Superb location and very responsive staff

Stayed in May 2024

No tea and coffee making facilities in room

Stayed in April 2024

Great location. Walking distance to most of the landmarks. Basically next to the subway so everything easily accessible.

Stayed in May 2024

The focus seemed more on design than function. Needed better lighting in bathroom to put on makeup. Inadequate storage for clothes and need for shelving/storage in bathroom. No TV.

Great location. Close to trains and buses. Close to many attractions. Very quiet in spite of busy street below. Comfortable and clean. Very nice staff. Roof top bar.

Stayed in May 2024

A bit expensive

Very good experience

Stayed in April 2024

Room very small- no space for bags, no chairs for clothes. Reception are could be redesigned and/or redecorated to be more welcoming. Didn’t feel very professional.

Good location

Stayed in May 2024

If I have to mention something, the reception could have been cleaner and clearer.

Easy to walk everywhere!

Stayed in May 2024

No tea/coffee facilities in rooms or tv

Great location lovely roof top bar with a great view

Stayed in April 2024

Odd setup with lights switches...we had to have the bedroom lights on in order to use the bathroom light which wasn't ideal at night. Lighting in both the room and bathroom not very bright, and we had a room with a window. Definitely could do with more lights on the ceiling.

Excellent location for me & my friend who were visiting for the weekend. Very quick and straight forward check in. We were on the 8th floor with live dj on the 10th floor which is a fab rooftop terrace bar, and we couldn't hear a thing, room totally soundproof! Comfy bed, great sleep on both nights and the rain shower in the bathroom was great!

Stayed in April 2024

Pink internal decoration - doesnt really work (in my opinion).

Location, convenience

Stayed in April 2024

Would have be nice to have some tea-making facilities. I need a good cup of coffee in the morning!

Right in the heart of London's West End. We had tickets for a show and the hotel was literally a few minutes walk from the theatre.

Stayed in March 2024

Bed was way too small, my feet were hanging off the end am in only 5’6”. No where to put things for getting ready.

Great location

Stayed in March 2024

Fan ran all night in the room.

Easy to get to. Easy check in/out.

Stayed in April 2024