116 Piccadilly, Westminster Borough, London, W1J 7BJ, United Kingdom
#190 of 1,011 hotels in London
Guests' ChoiceBased on 657 hotel reviews
8.5Cleanliness
8.9
Comfort
9.1
Location
9.5
Facilities
8.5
Staff
9.1
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 2 June 2024
Sharon
SingaporeShower facilities - only comes with rain shower no shower hose.
Centrally located and good facilities. Rooms are good sized. Service staff were very patient with my kids!
Stayed in May 2024
Reviewed: 1 June 2024
Afnan
Saudi ArabiaOur booking is a Twin-beds Deluxe room, made it through booking application, however when we arrived we were offered to be either in the apartment or a one-queen bedroom, where It was not mentioned in booking that accommodation will be according to availability of beds, and our reservation was made 1 month prior to arrival. We stayed the first night in the queen-bed room, then the next morning, Thanks to the staff they accommodated us in a Twin-beds Deluxe as in our original booking.
The hospitality of the staff The cleanness of the property The Exceptional location
Stayed in May 2024
Reviewed: 30 May 2024
E
United Kingdom-
Excellent staff and the hotel. The staff put immense effort and attention to detail to make my mother’s birthday anniversary that much more special. Very special thank you to Marcela. Hotel is the best london location with top amenities and services. Breakfast is exceptional.
Stayed in May 2024
Reviewed: 30 May 2024
Martínez
ItalySome of the staff weren’t polite as the rest of their colleagues.
The room was really nice. Really cozy. For being a solo traveler the room was perfect. The bathroom was really nice. The majority of the staff were really nice and polite.
Stayed in May 2024
Reviewed: 27 May 2024
A
QatarLocstion
Stayed in May 2024
Reviewed: 27 May 2024
John
AustraliaOld charm building with updated amenities. Minor difficulties in transiting (navigation) between our room location, restaurant and front desk via the basement.
The Athenaeum Hotel & Residence more than met my expectation for location and experience.
Stayed in May 2024
Reviewed: 16 May 2024
April
United StatesSmall room, noisy with busy street
Location, friendly staff, restaurant
Stayed in May 2024
Reviewed: 13 May 2024
Faisal
Kuwaitsmall hotel+no facilites(too small gym) — the price taken after the checkout extra service charge
location+view+staff
Stayed in May 2024
Reviewed: 12 May 2024
Maurice
United StatesI liked everything.
I loved the great service of the hotels staff, at the front desk, cleaning, etc. Very helpful and kind.
Stayed in May 2024
Reviewed: 7 May 2024
Selina
AustraliaSome of the noise but it was to be expected given location.
The room was excellent, clean and modern.
Stayed in May 2024
Reviewed: 7 May 2024
Nikolaos
GreeceHot water on one of the two sinks did not work. Air conditioning was re setting to preset, every time the master switch was flipped.
Room size. You dont find so big rooms in London, for this price. We had the Green Park suite and really enjoyed it! We will visit again in the future
Stayed in May 2024
Reviewed: 5 May 2024
Rachel
United KingdomFriendly staff, very good location and comfortable rooms
Stayed in April 2024
Reviewed: 1 May 2024
Maryam
AustraliaSuper friendly and helpful staff. Beautiful hotel with a nice bar and restaurant and very well located. Our room was beautiful very clean and comfortable, large bathroom and shower. High quality sheets and towels, everything about this hotel is luxurious. But the nicest thing was the Happy Birthday Ballon and delicious piece of cake that was waiting for us in our room :). These little extra nice touches make you come back again. I highly recommend this hotel.
Stayed in April 2024
Reviewed: 27 April 2024
Debster75
United KingdomThe mattress topper felt as if it was going to slide off the bed and was very soft.
The staff were extremely helpful and friendly
Stayed in April 2024
Reviewed: 26 April 2024
Leslie
United KingdomExcellent staff
Stayed in April 2024
Reviewed: 22 April 2024
Ricardo
United StatesRoom 815 Broken toilet seat. Will not stay up.
Stayed in April 2024
Reviewed: 8 April 2024
Jeffrey
United StatesCannot think of anything that could have been better. Maybe reservations for two people at the hot tub instead of sharing. But that would be greedy.
Excellent staff. Hot tub. Restaurant was excellent as needed along with a breakfast box for an early morning trip. Very friendly and safe.
Stayed in April 2024
Reviewed: 17 March 2024
Samiibra
Saudi ArabiaThe location is near important streets
Stayed in February 2024
Reviewed: 9 March 2024
Leigh
United StatesWiFi for some reason was so hard for my phone to connect to. Once I was on, it worked great
Great location. Great room. The bed was VERY comfortable.
Stayed in March 2024
Reviewed: 8 March 2024
Idriss
FranceNice view, very comfy room and well equiped. The design is cosy and charming.
Stayed in February 2024
Reviewed: 5 March 2024
Carolyn
AustraliaGreat location and lovely accommodation. The restaurant was both welcoming and excellent food. The separate bar area was intimate and relaxing. The concierge were more than happy to assist with theatre tickets. All the staff were impeccable, so much so we returned a few days later and extended our stay. A truly wonderful find and will definitely return again.
Stayed in February 2024
Reviewed: 28 February 2024
Emma
United KingdomThe hotel, location and staff were amazing, it was a lovely experience staying here. We would certainly stay again.
Stayed in December 2023
Reviewed: 26 February 2024
Nigel
United KingdomThe air conditioning system in our room had an annoying clicking noise that disturbed my wife’s sleep. Ear plugs were required.
Excellent Location in centre of London The View is a brilliant executive style room on 10th floor with superb views of the London landscape Lovely breakfast Very helpful staff Good facilities
Stayed in February 2024
Reviewed: 25 February 2024
Catherine
United KingdomNothing to dislike
Location, value for money for a 5* hotel, friendliness and helpful staff
Stayed in February 2024
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