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  5. Reviews of The Athenaeum Hotel & Residences

Reviews of The Athenaeum Hotel & Residences 5 stars

116 Piccadilly, Westminster Borough, London, W1J 7BJ, United Kingdom

#190 of 1,011 hotels in London

Guests' Choice

Review score

Based on 657 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Centrally located hotel with great facilities
    • Business trip
    • Family with young children
    • Superior Townhouse Room
    • Stayed 6 nights
    • Submitted via mobile

    Shower facilities - only comes with rain shower no shower hose.

    Centrally located and good facilities. Rooms are good sized. Service staff were very patient with my kids!

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Overall Amazing
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Our booking is a Twin-beds Deluxe room, made it through booking application, however when we arrived we were offered to be either in the apartment or a one-queen bedroom, where It was not mentioned in booking that accommodation will be according to availability of beds, and our reservation was made 1 month prior to arrival. We stayed the first night in the queen-bed room, then the next morning, Thanks to the staff they accommodated us in a Twin-beds Deluxe as in our original booking.

    The hospitality of the staff The cleanness of the property The Exceptional location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Excellent staff and the hotel. The staff put immense effort and attention to detail to make my mother’s birthday anniversary that much more special. Very special thank you to Marcela. Hotel is the best london location with top amenities and services. Breakfast is exceptional.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Superior Townhouse Room
    • Stayed 5 nights
    • Submitted via mobile

    Some of the staff weren’t polite as the rest of their colleagues.

    The room was really nice. Really cozy. For being a solo traveler the room was perfect. The bathroom was really nice. The majority of the staff were really nice and polite.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Excellent as always
    • Leisure trip
    • Solo traveller
    • Room with Park View
    • Stayed 7 nights
    • Submitted via mobile

    Locstion

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    A very pleasant short stay.
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 1 night

    Old charm building with updated amenities. Minor difficulties in transiting (navigation) between our room location, restaurant and front desk via the basement.

    The Athenaeum Hotel & Residence more than met my expectation for location and experience.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Overall nice hotel
    • Leisure trip
    • Family with young children
    • Superior Townhouse Room
    • Stayed 5 nights
    • Submitted via mobile

    Small room, noisy with busy street

    Location, friendly staff, restaurant

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double with Bay Window
    • Stayed 6 nights
    • Submitted via mobile

    small hotel+no facilites(too small gym) — the price taken after the checkout extra service charge

    location+view+staff

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Great hotel, GREATER STAFF.
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 5 nights
    • Submitted via mobile

    I liked everything.

    I loved the great service of the hotels staff, at the front desk, cleaning, etc. Very helpful and kind.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    It was wonderful, the room, the staff especially Livio the doorman.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the noise but it was to be expected given location.

    The room was excellent, clean and modern.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Great room, great location, great staff!
    • Leisure trip
    • Couple
    • Green Park Suite
    • Stayed 6 nights
    • Submitted via mobile

    Hot water on one of the two sinks did not work. Air conditioning was re setting to preset, every time the master switch was flipped.

    Room size. You dont find so big rooms in London, for this price. We had the Green Park suite and really enjoyed it! We will visit again in the future

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Wonderful London location
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, very good location and comfortable rooms

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Magnificent stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Super friendly and helpful staff. Beautiful hotel with a nice bar and restaurant and very well located. Our room was beautiful very clean and comfortable, large bathroom and shower. High quality sheets and towels, everything about this hotel is luxurious. But the nicest thing was the Happy Birthday Ballon and delicious piece of cake that was waiting for us in our room :). These little extra nice touches make you come back again. I highly recommend this hotel.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double with Bay Window
    • Stayed 1 night
    • Submitted via mobile

    The mattress topper felt as if it was going to slide off the bed and was very soft.

    The staff were extremely helpful and friendly

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Couldn’t fault staff and and hotel
    • Leisure trip
    • People with friends
    • Deluxe Double with Bay Window
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Townhouse Room
    • Stayed 2 nights
    • Submitted via mobile

    Room 815 Broken toilet seat. Will not stay up.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Wonderful stay in the perfect location. Friendly and safe.
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 5 nights
    • Submitted via mobile

    Cannot think of anything that could have been better. Maybe reservations for two people at the hot tub instead of sharing. But that would be greedy.

    Excellent staff. Hot tub. Restaurant was excellent as needed along with a breakfast box for an early morning trip. Very friendly and safe.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    10
    Great experience, great place, safe, professional and cheerful staff
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is near important streets

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Would def stay again
    • Leisure trip
    • Group
    • Deluxe Double with Bay Window
    • Stayed 6 nights
    • Submitted via mobile

    WiFi for some reason was so hard for my phone to connect to. Once I was on, it worked great

    Great location. Great room. The bed was VERY comfortable.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Amazing stay !
    • Business trip
    • Solo traveller
    • Deluxe Double with Bay Window
    • Stayed 3 nights

    Nice view, very comfy room and well equiped. The design is cosy and charming.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    Great location and lovely accommodation. The restaurant was both welcoming and excellent food. The separate bar area was intimate and relaxing. The concierge were more than happy to assist with theatre tickets. All the staff were impeccable, so much so we returned a few days later and extended our stay. A truly wonderful find and will definitely return again.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Fantastic Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    The hotel, location and staff were amazing, it was a lovely experience staying here. We would certainly stay again.

    Stayed in December 2023

  • Reviewed: 26 February 2024

    9.0
    Lovely hotel in a fantastic location
    • Leisure trip
    • Couple
    • Green Park Suite
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning system in our room had an annoying clicking noise that disturbed my wife’s sleep. Ear plugs were required.

    Excellent Location in centre of London The View is a brilliant executive style room on 10th floor with superb views of the London landscape Lovely breakfast Very helpful staff Good facilities

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Beautiful hotel!
    • Leisure trip
    • Couple
    • Superior Townhouse Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Location, value for money for a 5* hotel, friendliness and helpful staff

    Stayed in February 2024

Showing 1 – 25

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