Ayre Road, Kirkwall, KW15 1QX, United Kingdom
#3 of 8 hotels in Kirkwall
Guests' ChoiceBased on 558 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 23 May 2024
Ann
United Kingdomwindow only opened a little way, shower a little weak
Rooms clean and well decorated , bed comfy, tea and coffee provided and bathroom amenities. Food in the restaurant for dinner was excellent. Good location close to the harbour and centre of town. Staff helpful.
Stayed in May 2024
Reviewed: 22 May 2024
Bratati
IndiaRooms were a little warm even for Mid May. We opened the windows but it attracted insects so had to keep it closed.
Very well located on the harbour… walking distance to the high street and the main sights. Helpful staff. Very clean.Breakfast was adequate…
Stayed in May 2024
Reviewed: 17 May 2024
Clare
AustraliaExcellent position
Stayed in April 2024
Reviewed: 16 May 2024
Valerie
United KingdomDidn’t find anything to criticise
Very comfortable, ideal location and staff very helpful
Stayed in May 2024
Reviewed: 15 May 2024
Hazel
United KingdomWould like to see bath sheets and water in room
Location great and food
Stayed in May 2024
Reviewed: 12 May 2024
Debbie
AustraliaExcellent location. Great breakfast.
Stayed in May 2024
Reviewed: 11 May 2024
Andrea
FinlandSound carries from adjacent rooms significantly.
Location is great, restaurant was beautifully done and food was good. Staff was always available and helpful. We enjoyed our stay.
Stayed in May 2024
Reviewed: 9 May 2024
Heather
AustraliaLocation, clean, comfortable, nice staff
Stayed in May 2024
Reviewed: 6 May 2024
Penelope
United KingdomIdeally located for late arrival on the ferry
Stayed in April 2024
Reviewed: 2 May 2024
Roy
United KingdomNothing very good
The room was excellent modern and bright , However, The bottom sheet on the bed was creased and rumpled, could it be the sheet had not been changed. Apart from a minor hiccup , allow and will choose the hotel again.
Stayed in May 2024
Reviewed: 29 April 2024
Lorna
United KingdomThe location was perfect and the 24hr check in really helpful when arriving on a late ferry.
Stayed in April 2024
Reviewed: 28 April 2024
Cécile
BelgiumMy room was on the side of the building just above the exit door. There was a lot of students using that door to go to the other building so it was quite noisy. But after 11pm there was less people using the door.
Very strategic hotel, almost in front of the fery terminal and the city center. THe room was very comfortable and clean. Nice bathroom with a bath tub. Kettle with coffe and tea. the personel at the desk was very nice. There is a restaurant and a bar.
Stayed in March 2024
Reviewed: 28 April 2024
Anne
United Kingdomthe breakfast was disappointing. There were no gluten free cereals or lactose free yogurt. I brought my own gluten free bread which was given to the staff to toast and it took 25minutes for them to return it!!!
it was clean and modern
Stayed in April 2024
Reviewed: 27 April 2024
Peter
AustraliaNothing
Wonderful staff and hotel.
Stayed in April 2024
Reviewed: 26 April 2024
Julie
United KingdomClean and location good.
Stayed in April 2024
Reviewed: 26 April 2024
Lesley
United KingdomCentral Parking off street All staff we met were helpful and friendly
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomNothing not to like
Great location , comfortable rooms and good value for money breakfast using quality produce
Stayed in April 2024
Reviewed: 20 April 2024
Anna
CanadaThe bed was hard and I had trouble sleeping for the first few nights. The room was only serviced once in the last 4 days of my stay.
The hotel staff at the service desk, dining room and lounge area! The 5 ft long bathtub was wonderful!
Stayed in April 2024
Reviewed: 19 April 2024
The
United Kingdomsmaller room than expected for the price
arrived on late ferry, fairly quick check in, quiet location, helpful staff, free parking
Stayed in April 2024
Reviewed: 18 April 2024
Liam
United KingdomGood location with easy access to the main town
Stayed in March 2024
Reviewed: 16 April 2024
Sanwo
United KingdomMy room was a bit too hot . I didn’t find the controls to reduce the heating
The property was ideal for my work trip.
Stayed in April 2024
Reviewed: 12 April 2024
Lynn
United KingdomRoom was basic. Next time we need to book a room with a bigger bed.
The staff were excellent, all very helpful. The reception, lounge bar and restaurant were recently refurbished and were beautiful.
Stayed in April 2024
Reviewed: 4 April 2024
David
United KingdomClean , tidy with very helpful staff
Stayed in April 2024
Reviewed: 4 April 2024
Patrick_rice_fcmi
United KingdomWe didn't know that there was also their own private parking at the rear, with direct entry, so had ended up using the free council parking directly out the front, harbour-side. So this is not a complaint - just info for other guests - you can park in the rear car park and get straight through from the main doors at the back too.
The hotel was a lovely surprise - on the outside it made you think it would perhaps be basic. On entering however, it became clear the hotel was very large, with a huge spacious lounge area, large restaurant, and an adjacent linked public bar area too, all well decorated and modern looking. We also got the pleasant surprise of a bath as well as a shower, and a nice harbour view too.
Stayed in March 2024
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