16-18 Blackfriars Street, Glasgow City Centre, Glasgow, G1 1PE, United Kingdom
#5 of 81 hotels in Glasgow
Guests' ChoiceBased on 698 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.0
Staff
9.8
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Barbara
United KingdomNothing
Excellent location, rooms were spotless, staff couldn’t do enough and fab atmosphere
Stayed in May 2024
Reviewed: 25 May 2024
Stewart
United KingdomExcellent Continental breakfast. On site parking at no extra charge.
Stayed in May 2024
Reviewed: 14 May 2024
Claire
AustraliaThe steps but the staff helped. We were aware of the steps before we came but they would not be enough to stop us from coming again
The staff were incredibly helpful. The pub had real character and it was a great location
Stayed in May 2024
Reviewed: 12 May 2024
Shand
United StatesThat we could only stay one night.
When we arrived later in the afternoon, the pub was full of football fans...Go Celtics!...and there were musicians playing music at one of the tables and everyone was having a good time....unfortunately, after having been awake for over 24 hrs, we just weren't ready for joining that amazing experience. So, what happened... my wife and I walked upstairs to the second floor, hoping to find someone not busy with the crowd downstairs... we did... John was fantastic...he offered us a drink, while I went back downstairs to try and check in. After having been gone for a good long while, John came searching for me to let me know that we would be able to check in shortly, and until then, we could sit upstairs and order something to eat while we wait to check in. My wife and I can't thank John enough for his kindness and more than welcoming presence....really well done as far as our introduction to the city of Glasgow. Also, I can't say enough about the courtesy and kindness of Molly!
Stayed in May 2024
Reviewed: 12 May 2024
Byars
United KingdomThe security door banging all the time with people coming and going.
Really friendly staff. Nice location. Clean and modern.
Stayed in May 2024
Reviewed: 6 May 2024
Jane
AustraliaThe continental breakfast was delicious and the coffee was excellent .The staff were super friendly and helpful
Stayed in May 2024
Reviewed: 6 May 2024
Roxanne
United StatesI didn't like leaving, the hospitality was so great. If you have the pleasure of being served by James or any of the others, consider yourself lucky. Wonderful crowd.
We had an excellent time at the location. The staff were amazing - so accommodating. The rooms are up two flights of stairs and my mom is terrible at stairs, but we had a great time anyway. Thank you!
Stayed in May 2024
Reviewed: 6 May 2024
Ord
United KingdomNothing
Everything was personal and beautifully clean. The staff were amazing and food delicious 😋. We can't wait to come back.
Stayed in May 2024
Reviewed: 1 May 2024
Allan
United StatesGreat rooms, quiet, and an awesome staff. Wish I had booked more nights here.
Stayed in April 2024
Reviewed: 29 April 2024
Young
United KingdomGreat for Barrowlands and the Tron theatre and Glasgow green, and close to the centre
Stayed in April 2024
Reviewed: 29 April 2024
Camille
United StatesGreat location. Great staff. Very friendly and helpful. Great pub.
Stayed in April 2024
Reviewed: 27 April 2024
Svenja101
GermanyI was not sure about the green light in the entrance of the room (emergency exit light?) which is (for me) too bright at night thats why I put a blanket on top of it at night.
Super nice location, despite central, I found it quiet at night. Super staff, helpful and friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomAll the stairs! Shower not great (poor water pressure and water too cool)
Great location Friendly, helpful staff Lovely food
Stayed in April 2024
Reviewed: 19 April 2024
Anna
AustraliaGreat local pub and excellent accommodation. Location made it easy to see the sights of Glasgow.
Stayed in April 2024
Reviewed: 14 April 2024
Peter
United KingdomComfortable room, friendly staff and a great pub for food and drinks downstairs.
Stayed in April 2024
Reviewed: 14 April 2024
Robert
United KingdomEverything was fine.
Had a nice continental breakfast. Fruit and cereals were there for self service.
Stayed in April 2024
Reviewed: 14 April 2024
Colin
United KingdomNothing. All good
Great location in centre of city and easy to access. Small free car park on-site unlike major chains. Staff are great and always go above and beyond to help. Breakfast good and pub great for a pint after work. Will always stay here when in Glasgow.
Stayed in April 2024
Reviewed: 13 April 2024
Smears
United KingdomThe staff were really friendly and helpful. We arrived early but they were happy to look after our luggage for us and gave great suggestions of things to do in Glasgow. We needed to leave early the next morning, before breakfast, but they went out of their way to make us a breakfast tray that we could enjoy before we left. Bar has a great atmosphere and is far enough from the rooms that you can't hear any noise. Great location. All in all, a great stay
Stayed in April 2024
Reviewed: 10 April 2024
Riccardo
ItalyOnly one bad point, the shower water was barely warm.
The room was really tidy with all the necessary furniture, the food at the pub was really good. The atmosphere is really Scottish, so I think it is worth a visit. The room was well isolated in therm of acoustic, considering that when I was there at the same time in the pub, there was a full band of musicians playing, but I can't hear them fron the room.
Stayed in March 2024
Reviewed: 3 April 2024
Jason
United KingdomNothing
Nice cosy rooms, pub downstairs was really good. Staff very friendly
Stayed in March 2024
Reviewed: 2 April 2024
Annabel
IrelandAbsolutely no complaints.
Great place.
Stayed in March 2024
Reviewed: 1 April 2024
Richard
United KingdomGreat location. Friendly helpful staff. Free car parking on site. Great Breakfast. Highly recommended.
Stayed in March 2024
Reviewed: 1 April 2024
Sandra
United KingdomThere was nothing we didn’t like about it. The only thing that was not ideal is, if you have mobility or accessibility requirements as there are lots of stairs to climb and no lift, as it’s an old building.
Great location, very central for bars and restaurants. It is a busy pub/restaurant and check in was done at the bar, but was quick and efficient with great customer service. The room was clean and comfortable and met our needs for an overnight stay and l the continental breakfast was delicious.
Stayed in March 2024
Reviewed: 30 March 2024
Karen
United KingdomOur room looked out on to the street, at closing time a few stragglers hung about chatting quite loudly just under our room, so that put a damper on the stay, apart from that it would have been great
Room spotless, breakfast had a great choice, staff very friendly
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content