Nothing particularly.

The hotel was in a lovely secluded spot and the sun shone for a change when we arrived.

Stayed in May 2023

nothing, we loved it

beautiful building, quirky and classic. grounds were beautiful also. the view from our room was lovely.

Stayed in June 2023

shower was broke and one of the sinks but they were very apologetic

everything

Stayed in April 2023

Nothing

Everything

Stayed in May 2023

Nothing

Remote single track, aside from slight hum of M5 it was an amazingly peaceful place, location and gardens

Stayed in May 2023

Breakfast not included and this wasn't made clear.

Room was amazing, gorgeous decor and so many extra nice touches. Lovely grounds and view from my balcony.

Stayed in April 2023

Access road full of potholes

Quiet

Stayed in May 2023

There's a lot of development going on in the surrounding area so there can be a lot of traffic on the little road that leads to the hotel. The road is in a terrible condition, possibly due to all the use.

This is a very friendly and slightly quirky venue. The room was very comfortable and the food was delicious. It's popular for weddings and was very busy but the staff couldn't have been more attentive and helpful.

Stayed in April 2023

Room, breakfast and dinner was excellent. The shower was very good.

Stayed in April 2023

Everything

Stayed in April 2023

Everything was great we got an upgrade with a bath, which we appreciate whilst doing Lands end to John O Groats walk, the room Was amazing and staff were really nice

Stayed in April 2023

I stayed in one of the outhouses which had 2 bedrooms upstairs. In the morning, the other (very gassy) guest's noises were too easy to hear :-) It was a bit funny actually :-) We seemed to rise at the same time and it did not affect my stay but I was suprised by the low level of sound insulation between those 2 specific rooms.

dinner was excellent. the room was very pretty, nice decor with a huge oval mirror like you seen in movies. Parking was great. it is very close to a highway so with a Southern wind you may get some rumble so don't expect nature reserve level quietness.

Stayed in March 2023

Not applicable!

The superb staff employed in this Hotel make this Hotel what it is! A beautiful, clean, relaxing, gentle place. OK, so there was a private party on during our first evening stay, but that was no problem at all. Would highly recommend this Hotel and would most definitely stay there again.

Stayed in March 2023

Sally was fantastic.

Stayed in February 2023

uncomfortable bed, expensive meal

wonderful staff. so helpful and friendly.

Stayed in January 2023

I can't think of anything. The stay was amazing.

Excellent communication with hotel. I was phoned a couple of hours before check in to advise me that the twin room booked would not be available due to a leak. We were up graded at no additional cost. The adjoining rooms provided were exceptional. Dinner and breakfast were also exceptional.

Stayed in January 2023

I think the dinner menus are short and don't have much variety / options. (Albeit to my taste). Others may disagree. The food we did have was nice though.

The room (Lydia) was amazing, and the grounds looked great. Would like to see it during the summer months. We will definitely come again.

Stayed in January 2023

nil

everything, absolutely perfect

Stayed in September 2022

leaving the hotel on check-out was sad- would have been lovely to have stayed longer - apart from that - there was nothing I could fault

First class food and beverage choice and service standards, fully attentive polite, professional staff - incredibly beautiful classy elegant bedrooms - a feeling of genuine homeliness, wonderful relaxing ambience - a very professionally operated hotel on every level - would recommend it highly to all types of traveller - its the only hotel i would use when in the area - In a world of more often than not bland service, 'identikit' hotels, inexperienced management and dis-interested staff alongside poor standards it is indeed rare to find a hotel where all genuinely care and all clearly enjoy working at the Berwick hotel - most definitely 10/10 - a real gem of a hotel - with regards their room and food, beverage tariffs - these are set very fair and are fully justified when one receives such high standards throughout -

Stayed in October 2022

Nothing

Lovely food and service with a smile

Stayed in August 2022

Level of cleanliness could’ve been a little better, would also have liked fresh milk and more than one small pack of biscuits on the tea tray and not replenished the following day when the room was tidied.

Breakfast was OK, produce was nice but eggs were a bit hit and miss. Location was beautiful, beautiful building and grounds. Electric car charging was an excellent extra.

Stayed in August 2022

The room had a low sloping ceiling (an attic room) which was not ideal for a tall person like me.

Beautiful grounds, friendly and helpful staff. The building has tremendous character. This hotel is really special, very different from the average soulless hotel.

Stayed in August 2022

only problem we had was finding hotel - not helped by there being another place with the same name in Bristol

Welcome, room allocation, comfort of room, breakfast

Stayed in July 2022

location driving on the lanes

the gardens & architecture

Stayed in August 2022

Great location and friendly staff. Definitely stay again

Stayed in August 2022