60 Hyde Park gate, Kensington and Chelsea, London, SW7 5BB, United Kingdom
#112 of 1,009 hotels in London
Guests' ChoiceBased on 702 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 2 June 2024
Milad
NigeriaLovely staff
Stayed in May 2024
Reviewed: 20 May 2024
Sophie
United KingdomNothing!! Maybe the parking but because of it's location, to be expected. Guest parking was quoted £60 per night then £4 an hour in the day which felt steep. We actually parked on the adjacent road and took the hit on a parking ticket - a mere £40! Top Tip!
The location is unparalleled with Hyde Park just across the road. The hotel was just superb. We stayed here the night before and night of our wedding and the staff made it so special, both upgrading our room but also leaving prosecco and a beautiful plate of goodies for us. Highlight - The breakfast! Get the Full English and have no regrets, stunning. The rooms were so comfortable and beautiful, the shower and bath so luxurious. I would say I have high standards when it comes to hotels and this one exceeded mine. Thank you so much for making our stay so magical!
Stayed in May 2024
Reviewed: 15 May 2024
Koala2603
United KingdomWe stayed for 1 night for a gig at the Royal Albert Hall and chose this hotel due to the close proximity to there. We drove from Sheffield, parked in the Q-Park Park Lane, and had a nice 30 minute walk through Hyde Park to the hotel. The surrounding area was very nice, clean and quite peaceful for London and was lovely to have a nice walk through the parks and around Kensington Palace. There were plenty of shops and restaurants within a few minutes walk. We were upgraded to a Junior suite which was amazing! Large room with a walk in wardrobe, seating area and balcony and a huge bathroom with bath, separate shower and 2 sinks. Shame we were only staying the 1 night. Breakfast was lovely and had plenty of choice including 1 hot dish to order; I had Eggs Benedict which was delicious. The staff were all helpful and friendly. Overall, a very nice stay in a city!
Stayed in May 2024
Reviewed: 26 April 2024
Kimberly
Trinidad and TobagoService was excellent
Stayed in April 2024
Reviewed: 26 April 2024
Stephen
IrelandThe hotel was 'refreshingly expensive'. In other words, it made my eyes water
Firstly, we were upgraded to a suite. Secondly, all the staff we dealt with were very professional, customer focused and pro-active. They made Ber and I feel we were staying in a a hotel which cared
Stayed in April 2024
Reviewed: 15 April 2024
Helen
United KingdomThe only thing was maybe my fault,but I could not get the tv to work from my phone.
Wonderful staff who were friendly and very helpful. Lovely decor. A beautiful suite,which was upgraded for us free of charge. Delicious food and drinks The bed was so very comfortable. We had a lovely restful weekend .
Stayed in April 2024
Reviewed: 15 April 2024
Nick
United KingdomExcellent location, visited Royal albert Hall for a concert, 10 min walk Great Holtel, great suite Great Breakfast very enjoyable stay
Stayed in April 2024
Reviewed: 15 April 2024
Alan
United KingdomNo negatives
Fabulous hotel with excellent rooms lovely staff and great breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Thomas
United Arab EmiratesMatress was WAY TOO soft...
Great Central location, great staff, delicious breakfast and cosy room.
Stayed in April 2024
Reviewed: 22 March 2024
Glenn
United KingdomBar closing early at night.
Excellent position, excellent staff and beautiful hotel.
Stayed in March 2024
Reviewed: 2 March 2024
Gil
United Statesinternet in some rooms is slow
location, restaurant and facilities
Stayed in February 2024
Reviewed: 26 February 2024
Bernadette
United KingdomSome of the staff
Location And the beatiful place
Stayed in February 2024
Reviewed: 20 February 2024
Gökçen
TurkeyLocation&staff
Stayed in February 2024
Reviewed: 19 February 2024
Steven
United KingdomAll was very good.
Excellent location on edge of Hyde Park and level walk to Royal Albert Hall. All staff were excellent. Rooms were superb.
Stayed in February 2024
Reviewed: 17 February 2024
Graham
United KingdomOne or two dinner menu descriptions didn't fit well with the food. Otherwise it was great
Room location ansmd service were great
Stayed in February 2024
Reviewed: 15 February 2024
Mia
United KingdomHot breakfast was a little disappointing. Small portions and very lack lustre presentation.
Rooms are beautiful. Hotel interior also lovely. We got a complimentary room upgrade which was amazing.
Stayed in February 2024
Reviewed: 15 February 2024
Michael
United KingdomThe buffet breakfast choices were fairly standard, but not outstanding. The English breakfast was well presented but all the elements were at best lukewarm and some evidently prepared long in advance.
Staff were very helpful. We were offered a complimentary upgrade to a suite with park view. The location in Kensington is handy for the parks, Royal Albert Hall and museums, all within walking distance.
Stayed in February 2024
Reviewed: 13 February 2024
Sanna
SwedenGreat breakfast made to order. Very friendly staff and lovely rooms.
Stayed in February 2024
Reviewed: 11 February 2024
Tracy
United KingdomStaff very friendly and welcoming
Stayed in February 2024
Reviewed: 11 February 2024
Darrell
United KingdomDifficulty booking restaurant on the phone, couple of housekeeping issues
Location and space in the room
Stayed in February 2024
Reviewed: 10 February 2024
David
United KingdomEverything. It’s a lovely Hotel. Staff were particularly pleasant and accommodating. 10/10 for them in particular.
Stayed in February 2024
Reviewed: 9 February 2024
Jonathan
United KingdomExcellent location, friendly welcoming staff. Very good breakfast. Comfortable bar with brilliant cocktails.
Stayed in February 2024
Reviewed: 8 February 2024
Alexey
GermanyPoor soundproofing in the room.
Stayed in February 2024
Reviewed: 5 February 2024
Chris
United KingdomThe
Stayed in February 2024
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