Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2AT, United Kingdom
#26 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5549 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
7.8
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End of dialog contentReviewed: 17 May 2024
Sandra
United KingdomThe rooms need a bit of upgrading to modernise them. The bathrooms look time warped in the 1990's. The tops on the taps were missing and the bathrooms did feel a bit shabby. However the shower was powerful and good. There was a lot of noise at night from pub customers of the bar of the hotel sitting outside. However by 11.30pm the noise was usually gone.
Excellent location for the hotel and a bus stop just a metre away that had regular buses into Newcastle for £2. Clean room and comfy bed. Really friendly and helpful staff. Good choice of food at breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Maria
SpainI didn't really like the size of the shower. I'm not specially overweight and I have found uncomfortable the space to have a shower. Also, the noisy ventilation machines close to my windows. :(
The friendly staff and the decoration of the room. The room was really clean. Hairdryer and amenities in the room. The breakfast had a variety of savory and sweet food. :)
Stayed in May 2024
Reviewed: 16 May 2024
Cheryl
United KingdomNothing
Central in Jesmond with parking. Visiting my nephew who lives in Jesmond and it was a perfect location for shops, pubs, restaurants
Stayed in May 2024
Reviewed: 15 May 2024
Anita
United KingdomBrilliant stay great location
Stayed in May 2024
Reviewed: 14 May 2024
Thomas
United Kingdomcar parking inadequate
Location and breakfast
Stayed in April 2024
Reviewed: 14 May 2024
Julie
United KingdomNothing
Simply everything
Stayed in May 2024
Reviewed: 13 May 2024
Judith
United KingdomRoom too warm
Comfortable, easy walk from Metro station.
Stayed in May 2024
Reviewed: 13 May 2024
Valerie
United KingdomWe stayed in the accessible room as the only double available. The floor creaked really badly every time you walked on it and you could hear everything from the room next door. We think that was because it had an inter connecting door.
Location was good, staff were friendly and helpful. Breakfast was good
Stayed in May 2024
Reviewed: 13 May 2024
George
United KingdomAs it was a hot day rooms would have benefited from air conditioning as it was very hot inside but that was the only criticism I could make
Location was really good 20 minute walk to the town breakfast was excellent staff really friendly rooms were clean if a little dated would definitely stay there again
Stayed in May 2024
Reviewed: 13 May 2024
Sharon
United KingdomTried to eat evening meal, what a disaster . Staff not aware of menu or wine choices if in stock after 40 Minutes told no steak but could go to local shop if we are prepared to wait. No we aren’t!!
Breakfast was adequate , table needed wiping after previous guest
Stayed in May 2024
Reviewed: 12 May 2024
Barry
United KingdomFound the beds slightly hard and shower was difficult to control.
Friendly staff well equipped room clean and tidy. Coffee Tea Biscuits and complimentary bottles of water. Good breakfast plenty of choice. We would definitely stay here again.
Stayed in May 2024
Reviewed: 12 May 2024
Terry
United KingdomCarpets on the landing needed pinning down in parts for h and s reasons before they get too bad.
Convenient location for our purpose. Lovely breakfast. Very helpful staff.
Stayed in May 2024
Reviewed: 11 May 2024
Dave
United KingdomThe car park is a very small for the hotel and down a back street so I didn't feel like my car was safe, but I have to say there wasn't any real problems and I did find the one car space that was left.
All the staff were fantastic and so friendly
Stayed in May 2024
Reviewed: 11 May 2024
Katherine
United KingdomClean rooms, friendly staff and very good breakfast with fresh fruit
Stayed in April 2024
Reviewed: 8 May 2024
Helen
United KingdomVery noisy. Could hear neighbouring rooms
Modern, fab location.
Stayed in May 2024
Reviewed: 8 May 2024
Denis
United KingdomLift not always working
Good breakfast and helpful staff.
Stayed in April 2024
Reviewed: 8 May 2024
Matthew
United KingdomThe Hotel is a bit tired and needs a bit of a facelift
Good Location for visiting Daughter studying at Newcastle University.
Stayed in March 2024
Reviewed: 7 May 2024
Fraser
United KingdomI appreciate that the breakfast is intended to meet the needs of bulk travellers - there was a bus tour also staying over - however the breakfast was extremely basic and narrow in selection. More fruit and healthier options would be good.
I was travelling alone on a very expensive motorcycle and the reception staff were extremely helpful and supportive in allowing me to park close to and within sight of the reception desk. I really appreciated that personal touch.
Stayed in May 2024
Reviewed: 6 May 2024
Terry
United KingdomNoise at night from people staying at the hotel
Location
Stayed in May 2024
Reviewed: 6 May 2024
Garry
United KingdomThe main thing was that large parts of the dining room had been reserved for a coach trip, despite getting into the restaurant at 7 a.m so I was restricted from sitting where I liked. In the bedroom one switch controlled 4 lights, there was no individual bed side lamp.
It had on site parking and was generally a nice hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Kate
United KingdomNothing.
The hotel is a short walk from West Jesmond metro station in a lovely residential area with a few shops and restaurants nearby. My single room was very comfortable and quiet. The reception staff were very welcoming.
Stayed in May 2024
Reviewed: 5 May 2024
Emer
IrelandRoom was a bit cold (rainy May weekend), towel heater not on. Breakfast in the bar area so-so but overall good, ran out but staff were kind to top it up.
Spacious room, location good for central Newcastle, local area good and parking.
Stayed in May 2024
Reviewed: 5 May 2024
Denise
United KingdomSome areas are a bit dated
Reception are is nice and spacious with comfortable seating . Rooms are very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Martina
IrelandStaff very helpful and friendly
Stayed in May 2024
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