26 Upper Berkeley St, Marble Arch, Westminster Borough, London, W1H 7PF, United Kingdom
#979 of 1,016 hotels in London
Guests' ChoiceBased on 460 hotel reviews
5.1Cleanliness
5.3
Comfort
5.5
Location
8.6
Facilities
5.3
Staff
7.0
Value for money
6.1
Free WiFi
7.0
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End of dialog contentReviewed: 18 May 2024
Kailash
IndiaBathroom and facilities are not good
Near by main city
Stayed in April 2024
Reviewed: 10 May 2024
Roger
United KingdomNo parking and yet came up on the booking.com as having parking. Shower was poor.
Location and clean
Stayed in May 2024
Reviewed: 31 March 2024
Kirsty
United KingdomEverything was a bit tired and worn out. The tv didn’t work and the external doors really slammed shut so loudly
It was very close to where we needed to be and the staff let us drop our bags early which was so helpful
Stayed in March 2024
Reviewed: 14 March 2024
Maria
United KingdomThe room has a strong smell of mothball
Location is nice
Stayed in March 2024
Reviewed: 23 December 2023
Malcolm
United StatesRoom was like a relic from the 1960s..... Even though it wasn't yet winter, the room was chilly - one small radiator that was warm rather than hot. The en-suite shower/toilet was adequate, but it took about 5 minutes of running the tap in the washbasin and the shower to get water warm enough for a comfortable shower. Security was lacking: the door locked via a key rather than a card and didn't lock automatically when closed. Also, the in-room safe was locked and appeared broken.
Checking in and departing went smoothly. Friendly staff.
Stayed in December 2023
Reviewed: 2 November 2023
Estefania
IrelandShower in the room didn't work, but there was a shared bathroom anyways and worked perfect everytime TV in the room didn't work. The day before check out, after the room was cleaned, towels were removed so basically we couldn't shower the day before or even the day of checkout. Apart from that, excellent.
Excellent location, clean place, comfy beds, good price. Everything you need for a short stay in London.
Stayed in November 2023
Reviewed: 27 October 2023
Ahmad
United Arab EmiratesRoom not clean and need maintenance as i got injured there
Location is good
Stayed in October 2023
Reviewed: 23 October 2023
Angelique
United StatesThey have a bed bug infestion
Great location
Stayed in October 2023
Reviewed: 22 October 2023
Freya
United KingdomBed bugs! Found a bed bug in the bed before checking out and I am covered in bites!
Stayed in October 2023
Reviewed: 15 October 2023
Timothy
United Statesno elevator, had a temporary infestation by bed bugs..
reasonable price and very accommodating, friendly staff…
Stayed in October 2023
Reviewed: 10 October 2023
Carlos
United KingdomVery noisy with communal toilet
Central location
Stayed in October 2023
Reviewed: 5 October 2023
Ieva
LatviaVery thin walls, there were bugs on the sheets.
Great location, friendly staff.
Stayed in October 2023
Reviewed: 8 August 2023
Laura
United StatesNo air conditioning, very very bare bones/basic. I
Location and cost and staff
Stayed in July 2023
Reviewed: 20 July 2023
Mcmeekin
United KingdomIt was dirty, the bathroom was shared with all the other hotel residents despite the being listed as having a private bathroom, there were scuffs and holes in the walls, disappointing compared to the listing, would not stay again.
The location was good for the concert we were going to.
Stayed in July 2023
Reviewed: 19 July 2023
Matthew
United KingdomBasic but you get what you pay for and better than expected
Better than I expected considering the reviews. Excellent location
Stayed in July 2023
Reviewed: 5 July 2023
Theresa
United KingdomWe got what we paid for regarding our room, nothing more, nothing less. The location is excellent.
Stayed in July 2023
Reviewed: 4 July 2023
Klaudia
United KingdomThe mattress was very uncomfortable so didn't sleep well on it. No breakfast options despite it being advertised on here. We also got a kettle and cups but no actual tea or coffee to make which was disappointing. It is near a loud road which would be an issue if you're a light sleeper but I slept like a rock so I was fine personally.
Good location, extremely close to the underground station. Cheap price, good enough for the one night we were here. Staff were helpful to us when we stayed here. We had a little balcony so could sit outside and watch the street go by which I liked. Our room and shower were basic but clean, despite what other reviews said.
Stayed in July 2023
Reviewed: 4 July 2023
Barry
IrelandVery dated, no tv for the 4 nights, it was broke and bot replaced, shared bathroom very grubby and old
Location and staff very good
Stayed in July 2023
Reviewed: 2 July 2023
Tracy
United KingdomProperty was imo grossly over charging guess because it was bst, toilet facilities were pretty bad very small and not good odour. Room was very very small, wanted cup of tea but no milk on tray. Carpets etc had not been cleaned there were bits all over. Bedding was not very clean but thankfully no ned bugs as others have said! But bed was comfy unless I was just tired.
The property is in great location, not far to anything central. Beds were comfy. Person that checked us in late after bst was very pleasant had conversation about hyde park gigs
Stayed in July 2023
Reviewed: 29 June 2023
Sam
United KingdomThere was a screw sticking out of the bed that badly cut my leg and they was painting the door frames of the rooms and left our room door wide open with all our belongings on show
Good location
Stayed in June 2023
Reviewed: 26 June 2023
Lowry
United KingdomMatress very unconfortable, holes in duvet cover and sheets, cracks in sink and tap only dribbled, no toilet roll, and cleaner let himself in at 8am and asked us to check out so it certainly wasn't worth the £240 a night.
Location was great
Stayed in June 2023
Reviewed: 9 June 2023
Dale
United StatesToilet facilities are not ensuite. You either walked up at set of stairs or down a set to access. The room I rented was about the size of a large linen closet, but there was an in-room shower that was quite adequate.
The rooms were clean and the beds were comfortable. Access to public transport was near and there were many shops and restaurants near at hand.
Stayed in June 2023
Reviewed: 7 June 2023
Traveller233
United Kingdomdirty cup
location
Stayed in June 2023
Reviewed: 26 May 2023
Don
VietnamPoor soundproofing between rooms (my room & adjacent) Deposit was taken when booking online with balanve to be paid on arrival which it turned out was fully debited 3-4 days before arrival causing a bit of confusion for staff.
Very central location. Simple accommodation but met baaic requirements. Very little time spent in hotel so basic facilities and great lication met my needs.
Stayed in May 2023
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