No notes.

Room was very tidy. Check in was quick and easy. Location central to the nightlife which we wanted.

Stayed in June 2024

Not that I didn't like it because I understood the concern, but I would have loved to be out on the balcony, esp as the westher was so nice.

The location, the amazing breakfast, the staff, the air con in the bedroom. I also like the fact there is a fridge and a lovely coffee maker. I felt extra safe with a door chain on the door. The extra large bed so my grandkids could stay over and not feel so cramped with us all on the same bed. The view from my room was beautiful and lovely to see every morning when I woke up

Stayed in June 2024

The air conditioning was a big box by the window and was very noisy. Bring some earplugs for the night.

Great central location. Staff were super helpful. Family Room was a good size with a view of the park. Breakfast was nice. Dinner in the bar lovely. Parking possible for £17 for one night. Hotel stamps the parking ticket and you can leave car park anytime on that checkout day.

Stayed in June 2024

Cant open windows

Convenient with a car park next door

Stayed in June 2024

Great location

Stayed in May 2024

The room is stuffy as windows don't open. Aircon too noisy to leave on. NCP parking, we had an issue when leaving due to a problem with the boom not opening for the car ahead of us. Other guests were noisy in the corridor late at night, so we struggled to sleep well.

The check-in staff were very helpful, friendly & welcoming. Great location. Bed very comfortable. Good shower.

Stayed in June 2024

Nothing

Big room. All facilities were clean

Stayed in April 2024

Just partly renovated, the part under the sink is a bit old.

I liked 2 double beds, because we are a family. We need enough room.

Stayed in May 2024

Could have been a little cheaper

Friendly staff. Comfy bed. Good shower. Nice breakfast. Good view

Stayed in May 2024

Looks a bit 'brutalist' from the outside but the interior is a pleasant surprise! The car park stairwell and lifts are a bit smelly but that's no fault of the hotel!

Lovely big, clean room with nice views over the city. Breakfast was great. Staff were all very warm, helpful and polite! Air con in the room worked really well thankfully!

Stayed in May 2024

Work going around the area. Ofcourse it is hotel fault though.

Location was good

Stayed in May 2024

Room was very warm. Unable to open a window and the air con unit was very noisy. Our mattress was too firm and therefore a little uncomfortable, but then everyone is different and this may not be a problem for others.

Fabulous, location. Next to Harvey Nics. Very clean hotel and on the whole friendly staff. Fantastic breakfast, everything you could ever wish for. Bag storage available after check out.

Stayed in May 2024

Windows didn’t open

Great location, very comfortable bed

Stayed in May 2024

Excellent spot. Room was large and does have a decent enough view over Bristol's castle park. Parking is easy as there is a NCP carpark next door and the room comes with a slight discount on overnight parking.

Stayed in May 2024

You have to use the NCP car park next door which is expensive. The 24 hour rate is subsidised by the hotel but we weren't able to come and go as the machine kept our ticket. Hotel have offered to reimburse even though it's not their car park.

Comfortable room with a good view from the 8th floor

Stayed in May 2024

Parking. We didn’t realise the adjacent NCP had a height restriction of 6’0” which required the removal and reattachment of the roof box. Awkward.

Location was good. Breakfast was good. Room was good. All pretty good really.

Stayed in May 2024

a few major scuffs and tiny bathroom

very close to everything and luxurious for the price

Stayed in May 2024

A couple more toilet rolls, would have been useful. We paid for breakfast, but it was a bit average.

The room had been newly renovated & was very clean. The main entranceway had a very lovely scent upon arrival! Great location for the city, plenty of places within walking distance.

Stayed in May 2024

Air con was very noisy and minimal tea and coffee suplies. Reception staff doing a shift change over at 3.00 o, clock, when most people are trying to check in, so process was a bit slow.

Very clean and spacious, comfortable bed and duvet

Stayed in May 2024

The only thing that could have been better, is that when I booked it, it said there would be a coffee maker and there wasn’t. That’s my only criticism as I was looking forward to using a fancy coffee maker haha. There was a kettle, though!

The staff were lovely, especially the breakfast staff, and the breakfast was the nicest hotel buffet breakfast I’ve ever had. The cleaners were also so friendly and nice. Loved the late check-out time, too! Gave us time to really enjoy breakfast. Great location, too!

Stayed in May 2024

Air conditioning unit in room making a lot of noise and not much cooling if at all.

Friendly and helpful staff

Stayed in May 2024

The view and bed

Nice but air con was terrible

Stayed in May 2024

We were told we didn’t book breakfast when we did, it wasn’t on our confirmation so we were told we couldn’t have it. However on booking.com app it said breakfast included so they honoured it in the end, but it was confusing at first and it seemed we had annoyed the staff saying we had paid for breakfast but they didn’t seem to believe us.

Beds were really comfy and overall it was really clean

Stayed in May 2024

The exec lounge of which I paid extra for no longer had breakfast in there and the terrace was closed due to renovation which was disappointing as would have been nice to have breakfast outside as the weather was glorious. The only major issue I had was that at no time did room service replenish milk or remove dirty dishes and our phone didn't work to be able to call reception or anywhere else for that matter. Would have also benefitted having a dresser with mirror in the room rather than having to use extension for hairdryer and straighteners to reach the full length mirror and bathroom only took shavers

Alicia on front desk was amazing chatty smiling and welcoming. The room we booked was a double exec room with fantastic views of the park. Lots of space in the room even though 2 double beds in it. The breakfast was outstanding every morning and all staff were friendly and helpful

Stayed in May 2024