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Reviews of Britannia Hotel City Centre Manchester 3 stars

35 Portland Street, Manchester, M1 3LA, United Kingdom

#106 of 116 hotels in Manchester

Guests' Choice

Review score

Based on 22838 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    8.7

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.7

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor is cranky. Sink is without a mitigator tap.

    Close to centre and transport. Good shower

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Average hote & not worth £150 per room !
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Doormen/bouncers not very friendly & even though not serving food anymore we couldn't take food in the bar to have with a drink we purchased at the bar!

    Locality.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed my stay overall, although I felt the receptionist I spoke with on arrival was initially rude. The issue in question was a genuine misunderstanding, and once sorted, she was polite.

    The hotel was very quaint, clean and smelled really nice. I booked a small room (no windows) and it was a cosy room, just enough for what I needed.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Comfortable bed, but quite loud during the night due to people coming in at 3am
    • Leisure trip
    • Family with young children
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    Loud, had a disturbed night's sleep due to people coming in from the center, nothing to do for kids, bar in hotel is 18+ so we were back in our room by 8.30 as nowhere to go. Came to Manchester to see Olivia Rodrigo at the Co-op Live arena however was postponed, managed to get in the cinema but then had nothing to do or no where to go after.

    Close to the center and train station buce chandelier

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Good city centre hotel. Room was clean. Bed was clean and comfortable. But the water was cold
    • Leisure trip
    • Solo traveller
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Great location.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    6.0
    A negative 2nd experience
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a positive experience last time I was here. This time was comparatively horrible. Room was small, cramped, and away in a corner. I had booked a room with a window. It had a window, but the window was up higher than my head. You'd have to climb on a chair to look out. Room was musty and dirty. There was a massive gap underneath the door that meant light and noise from the hallway came into my room all night, meaning I had to stuff towels at the base of the door just to sleep. Thin walls meant I heard *everything* from surrounding rooms.

    Been here before. Nice area, good access to the city. Hold onto bags for free when you're waiting for flights. Staff very nice.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    5.0
    Average but didn’t need much for how long we were staying. For what it is i wouldn’t say it was worth the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast!! How you can carry on serving that is mental. The bacon looked like it had been boiled. The sausages were rank and the beans to say they were out of a can were the worst. I would advise not to book breakfast and go elsewhere

    The property was nice and clean, basic rooms but was ok for what we needed. Reception staff couldn’t break a smile to save their lives.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    5.0
    Great location, fantastic historic building fallen on hard times
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Gone down hill since I was there 10 years ago, it’s become very shabby and outside there were a great number of threatening behaviour and social issues

    Location

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    It was aight
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Water from the shower kept coming out to side on the floor forming a puddle

    The location was very centre

    Stayed in April 2024

  • Reviewed: 4 May 2024

    5.0
    Comfortable. Quiet given the location in central Manchester. But the staff made me feel unwelcome.
    • Leisure trip
    • Solo traveller
    • Double Room (No Windows)
    • Stayed 1 night

    The reception staff were sullen to the point of unfriendly. They appeared to feel they were doing you a favour, and reluctantly at that

    The room was clean and confortable. The decor in the landings / stairways was breathtakingly beautiful.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    5.0
    Is manageable
    • Leisure trip
    • Couple
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    No WiFi,. My first time staying hotel without free wifi

    Breakfast and location is good.bed not too good

    Stayed in April 2024

  • Reviewed: 2 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room (No Windows)
    • Stayed 2 nights
    • Submitted via mobile

    Less walking it the stairs

    Location

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception accidentally charged me again on arrival when I had in fact paid for my visit over the phone. This was instantly noticed by another staff member and corrected, and the staff were very apologetic for the error. This very slight inconvenience was the only issue I had with my visit.

    Very cheap for such a central location, staff and security were very friendly, and the building itself is beautifully decorated and designed. Very easily accessible by public transport and very close to many good restaurants, bars and a 24 hour store.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    The room was really hot and there was no radiator to turn down so could barely sleep

    Room was clean and bed was comfy

    Stayed in April 2024

  • Reviewed: 1 May 2024

    6.0
    Didn’t reach expectations
    • Leisure trip
    • Group
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    Upgraded for a window room, the window didn’t open. The taps in the bathroom were broke and they constantly ran. The shower was extremely hot with no cold option. “Full English Breakfast” is not a full english.

    Majority of the staff were absolutely lovely

    Stayed in April 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is Very central

    Stayed in April 2024

  • Reviewed: 1 May 2024

    6.0
    Good location, but not an ideal stay
    • Solo traveller
    • Twin Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    Despite arriving late due to horrendous traffic, and making this known to staff, families (fair enough) and people on business/diplomatic duties seemed to be given priority at check in, even though my check in would be very quick. Also, the room was very noisy… both from drunks walking down the corridor and a fan in the bathroom. Some evidence of damage in the bathroom too Additionally, the fire alarm/smoke detector light in the ceiling was very annoying. Local parking was expensive.

    Location was good. Interesting building

    Stayed in February 2024

  • Reviewed: 30 April 2024

    5.0
    cheap and cheerful, definitely not luxury.
    • Leisure trip
    • Couple
    • Double Room (No Windows)
    • Stayed 3 nights
    • Submitted via mobile

    The room’s shower was designed poorly. every time the shower was turned on, it sucked in the shower curtain so it was a battle against the curtain while trying to wash. also, the soap box was right where the hips are so didn’t leave much room to stand.

    Great location and cheap price.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Location is good , Staff are great and 10 % effort in maintenance and this place is a 9 all day long 👍
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a little attention . Shower door was almost hanging off and had to be moved because of a fan constantly buzzing .

    Good location. Helpful staff

    Stayed in April 2024

  • Reviewed: 30 April 2024

    5.0
    Fair stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could do with updating and more pillows and towels.

    Staff were helpful great location

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast and location of Hotel

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Great value
    • Leisure trip
    • Solo traveller
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    It took me a little while to figure out how to turn the shower on

    Price

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room (No Windows)
    • Stayed 1 night
    • Submitted via mobile

    None

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Hotel...
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was decent but really dated. Bed was small and the quilt not the best...Breakfast was decent..

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good value for money.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Windows were too high up so couldn’t see out of them, only one tiny bar of soap for the sink. It’s £7 PER DEVICE for wifi which I think is a bit expensive, it would be okay if it was for more than one decide - not great for work or business. The key card stopped working and we had to be let back into our rooms, although the card was restarted at reception. Quite old-fashioned inside.

    Location is excellent and right in the city centre, beds were comfy and hairdryer and kettle with milk and tea were provided.

    Stayed in April 2024

Showing 76 – 100

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