90 Shields Road, Newcastle upon Tyne, NE6 1DL, United Kingdom
#57 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 408 hostel reviews
3.9Cleanliness
4.6
Comfort
4.6
Location
5.6
Facilities
4.6
Staff
5.2
Value for money
5.5
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 February 2024
Craig
United KingdomI can't really complain too much as it was so cheap and got what we needed it was just abit dirty and the beds were not comftable but to be fair we were on a drinking weekend we just wanted a bed and a shower
It wasn't the best but you get what you pay for. Rooms and beds were messy and uncomfortable but at that price we kind of expected it. The showers were clean and nice. We just needed a bed and a shower so it done the job but don't expect anything luxury with this place
Stayed in February 2024
Reviewed: 5 January 2024
Leticia
ItalyThe "kitchen" was a room with two tables, a microwave, a mini fridge and a kettle. Gests have to wash the Only cup and Two cutlery in the shared bathroom that was always dirty smelly and the door didn't close properly neither locked
The guy was nice enough to give me an upgrade to a private room, the room itself wasn't bad at all
Stayed in December 2023
Reviewed: 12 September 2023
Stuart
United Kingdomlack of breakfast and cups, plates, bowls and cutlery
price and location
Stayed in September 2023
Reviewed: 12 September 2023
Roger
United KingdomDirt on walls, shower was the only way of getting hot water. If you share a room then you need more pliiows. Shower cubicle in need of new sealant, it was black.
From the start of the great North run and parking was good.
Stayed in September 2023
Reviewed: 6 September 2023
Kiritharan
Sri LankaEverything
Nothing
Stayed in August 2023
Reviewed: 1 September 2023
Selina
GhanaIt’s a shared apartment though but I suggest you group us in female and males than combining us
The environment is quite
Stayed in August 2023
Reviewed: 23 May 2023
Shailesh
IndiaI take bed and breakfast But there is such breakfast No receptionist
I take bed and breakfast But there is such breakfast No receptionist
Stayed in May 2023
Reviewed: 25 March 2023
Craig
United KingdomI was standing at the front door for ages before they let me in no one was taken notice of me.
Stayed in March 2023
Reviewed: 5 March 2023
Billy
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 March 2023
Pal
United Kingdomreally unhygienic and no breakfast given as promised in the deal. Rooms and linen are very smelly as if they haven’t been washed even once. Room is messed up. Fridge was so dirty and everything in it was expired.
location is good and its cozy also
Stayed in February 2023
Reviewed: 15 February 2023
Rachel
United KingdomThe shower was dirty. cobwebs in shower room no toilet paper in toilet in the morning kitchen was dirty, fridge was dirty no staff on reception in the morning had to get key from Premier shop to access the hostel Hostel smelled strongly of smoke although it was non smoking entrance to hostel hard to find parking hard to find
room was warm room was quiet bedding seemed clean
Stayed in February 2023
Reviewed: 1 February 2023
Emmanuel
United KingdomThe place was dirty, not organized, properties not safe and some staff members were rude
The price and location
Stayed in February 2023
Reviewed: 27 December 2022
Patel
United KingdomSome of the people who were staying at the hostel... it was an honest mistake as the staff member gave me the front door and room code and said "its the bed that is made up" and I didnt want to turn the lights on at 2am and waker everyone and got in someone elses bed!... I had someone come back from a night-shift at 5 am demanded I show him my booking on my phone, my room and hotel codes and when I did, he kept threatening me telling me to leave the room and then the hotel... he was drunk and aggressive and wasnt from the u.k and kept telling me "I'm the king of this hotel and i say who stays here and that I'm (he) honestly racist and I don't like English people" and I kept telling him "you're foreign, and I'm foreign we're both men of colour and I didnt understand what the problem was", then the police were called... but didn't show up! Got turfed out and walked the streets for a few hours... and returned the next day and got my room changed. This time I'm with a guy who's drunk smoking in the kitchen and passed out so had to wake him and help him into bed! The next day I meet a really nice guy who heard about the whole thing and showed me and proceeded to say "he wouldn't mess with me, look at this massive blade I keep under the pillow!!! 😳 Thank God he was on my side! 😂 Look, I've been here before and never had a problem... but if you have to, book a room with less beds/people as some characters here are SERIOUSLY shady! I'd prefer to spend a bit more next time and stay alive then witness what I did this time around!!! And I'm not not saying it was the "King of the hotel" but I got jumped on the second day and police were useless to help! And as there is no staff overnight, a drunk guy smoking in a carpeted room, passing out might mean if I WAS asleep and didn't hear him fall and groan...
Honestly, the staff member who also ran the shop downstairs... always a top bloke when I visit! And meeting others in the dorms from all over the world!
Stayed in December 2022
Reviewed: 24 October 2022
Jessika
United Kingdomno one available to talk too
couldn’t find it
Stayed in October 2022
Reviewed: 14 October 2022
Amy
AustraliaEverything. The bathroom bin never got emptied. Only one shower for the females. All bathrooms smelt like urine. They didn’t know who was where or when people were meant to be checking out. No security, no key given and door was never locked.
It was cheap
Stayed in October 2022
Reviewed: 14 October 2022
Adedayo
United KingdomThe description in the online advert was deceptive. I was expecting a 3 people shared room, but I was surprised to found out that I will be sharing room with 8 others... imaging a small room with 9 occupants... 3 bunk beds with 3 layers. Also, my checked in time was 12:30, I got there around 12:10 I was told the room won't be available till 2pm, I told them where do they expect me to stay till 2pm, the said I could hang around or go to the nearby library. I've been calling them when approaching Newcatles to inform them of my itinerary, but no one answered the calls.... so bad and unprofessional.
Nothing except for the neatnes of the receiption and hallways, because I couldn't stayed, I had to look for another better options and paid. So the money paid here was wasted.
Stayed in October 2022
Reviewed: 11 October 2022
Penny
United Kingdomcan’t complain at 7.00 a night B and B, but we didn’t stay the second night and didn’t touch the breakfast…. area very run down
very cheap. near to weatherspoons.
Stayed in September 2022
Reviewed: 29 September 2022
Sai
IndiaNot recommended.
Stayed in September 2022
Reviewed: 17 September 2022
Adnan
United KingdomRoom is small and dirty and smelly
Very cheap. House is clean but room is very dirty and smelly. Toilets are clean and shower is clean as well. Kitchen available. No staff. No trouble Easy access
Stayed in September 2022
Reviewed: 2 September 2022
Mba
NigeriaAll
Nothing
Stayed in August 2022
Reviewed: 23 August 2022
Eyob
United Kingdomcleanliness
poor
Stayed in August 2022
Reviewed: 15 August 2022
Brad
GermanyThe beds were terrible. Was scared the bunk was going to collapse, also it didn’t matter which way you slept, you would sink so far into the bed it became unbearable
Cheapest accommodation by far so can’t really complain. The check in man was polite.
Stayed in August 2022
Reviewed: 14 July 2022
Bastidas
United KingdomThe rooms that I was assigned smelled bad
Nothing
Stayed in July 2022
Reviewed: 11 July 2022
David
United Kingdombreakfast
price
Stayed in July 2022
Albury, Australia
Mittlach, France
Ankara, Turkey
Traralgon, Australia
Andenes, Norway
Rome, Italy
Vladimir, Russia
Železná Ruda, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content