Greyfriars Rd, Cardiff, CF10 3AL, United Kingdom
#19 of 45 hotels in Cardiff
Guests' ChoiceBased on 6842 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 4 April 2024
Maria
United KingdomAll staff was friendly, breakfast was beautiful and plenty of variety
Stayed in April 2024
Reviewed: 1 April 2024
Linda
United KingdomRoom could have been warmer but we could have fiddled with sir .con . Unfortunately the restaurant was empty when we went to eat in the evening and only two more tables were filled all evening . This meant there was little atmosphere .
The breakfast was superior. Pool was certainly enjoyable . All staff were very friendly and efficient .
Stayed in March 2024
Reviewed: 30 March 2024
Elizabeth
United KingdomToo close to nightlife, could hear the thumping of music till 2am. Wasn't able to book the spa we wanted as was fully booked (our fault).
Good sized rooms. Loved the spa.
Stayed in March 2024
Reviewed: 29 March 2024
Caroline
United Kingdomhad to pay £10 for a robe. we paid for a superior room but it was quite basic.
Room was clean and relatively spacious. Breakfast was very good. Spa was average.
Stayed in March 2024
Reviewed: 25 March 2024
Rhys
United KingdomThe one problem is parking I know it’s not the hotels fault but it’s virtually impossible to get the discount on offer as the machine is temperamental but £69 is expensive
Location brilliant
Stayed in March 2024
Reviewed: 25 March 2024
Evans
United KingdomBeautiful hotel located centrally within Cardiff within walking distance of shops, bars and restaurants. Also, a really good location for visiting the castle or any of the sporting/music venues Friendly staff and very clean, modern decor.
Stayed in March 2024
Reviewed: 23 March 2024
Lucy
United KingdomGrubby needed a lick of paint and deep cleaning.
Good location
Stayed in March 2024
Reviewed: 21 March 2024
Kevin
United KingdomNo ambiance to the place at all, seemed cold and unwelcoming
Facilities and room
Stayed in March 2024
Reviewed: 18 March 2024
Melanie
United KingdomThe bed was super comfy, the staff were all friendly and helpful and the breakfast was amazing!
Stayed in March 2024
Reviewed: 17 March 2024
Kaley
United KingdomWe always stay at this hotel when we go to Cardiff, perfect location and lovely hotel x
Stayed in February 2024
Reviewed: 15 March 2024
Chris
United KingdomBreakfast appeared to have been stood under lights not as fresh as it could have been
Stayed in March 2024
Reviewed: 13 March 2024
Georgina
United KingdomNothing
Great central location, stunning lounge area, efficient & friendly staff, well equipped room!
Stayed in March 2024
Reviewed: 12 March 2024
Mervyn
United KingdomLocation was superb and the staff where very good and friendly
Room was clean and comfortable but a little dated
Stayed in March 2024
Reviewed: 12 March 2024
Joanna
United KingdomOutside noise at the front of the hotel meant a disturbed night
Close to the city centre, big & comfortable room, relaxing pool & spa area, good bar & restaurant, late check out time
Stayed in February 2024
Reviewed: 11 March 2024
Louisa
United KingdomSuper staff, very friendly & helpful. I am assuming if we wanted breakfast it was served in the spa restaurant? The place we tried to go to breakfast on the 2nd morning had their stove break the day before so could not cook, but they had great coffee!
Was the breakfast in the spa? We decided to eat in the city and found getting a good cooked breakfast difficult. But! we had a super dinner at the Italian around the corner!
Stayed in March 2024
Reviewed: 9 March 2024
Ashleigh
United KingdomEverything. The location was fab, bed super comfy and huge!
Stayed in March 2024
Reviewed: 8 March 2024
Andy
United KingdomBreakfast could have had a little more zing and freshness to it.
Generously sized bedrooms, good quality linen and a proper sized desk met all of my needs. Great stay.
Stayed in March 2024
Reviewed: 8 March 2024
Laura
United KingdomThere was a few issues. The cups at breakfast were dirty on our table and the green button in the spa for the hot tub needs fixing.
Everything was wonderful. The room was nice, breakfast was good and the spa was relaxing. We would deffently stay here again and recommend to friends and family.
Stayed in March 2024
Reviewed: 6 March 2024
Karin
United Kingdommy room was cold and air con/heating panel was broken but housekeeping provided a heater and that worked fine
location, breakfast, pool, room size
Stayed in February 2024
Reviewed: 6 March 2024
Claire
United KingdomClean and good facilities
Stayed in March 2024
Reviewed: 6 March 2024
Afiya
United KingdomNo parking at property lets it down.
Comfortable stay, fully equipped!
Stayed in March 2024
Reviewed: 5 March 2024
Uhuru
United KingdomWe had to ask for the room to be cleaned
great room size, bathroom very nice, great breakfast overall very happy.
Stayed in March 2024
Reviewed: 4 March 2024
Sinead
United KingdomExpense for what you get, lacked the luxury side of things
Location was great
Stayed in March 2024
Reviewed: 3 March 2024
Sarah
United KingdomThis Park Plaza is starting to look a little dated in places.
Comfortable rooms in a great location
Stayed in March 2024
Reviewed: 3 March 2024
Ann
United KingdomThe mattress on the third bed in the room (sofa bed) was quite lumpy
Breakfast nice but buffet not refilled as it should have been
Stayed in March 2024
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