Location

Location was good but the property itself was little old

Stayed in May 2024

There was an extremely bright green light above the bedroom door in both bedrooms. It kept all of us awake all night. Also the bedroom was very hot

The view from the room was amazing, the bed was comfortable and we had a lot of space, the staff had bumped us up to a suite free of charge as I had asked for interconnecting rooms for our children

Stayed in May 2024

Staff were very miserable unhelpful and didn't look like they wanted to be there . The card door openers were constantly not functioning and had to go back down stairs for reception to reactivate

I liked the location

Stayed in May 2024

The staff were help full

It was a nice stay

Stayed in March 2024

The bed wash much to soft and the breakfast was poor

The location

Stayed in May 2024

The staff in the breakfast room were rude and made it unpleasant to be there . They were rude to all customers who came in 15 mi a before breakfast ended. We were there in plenty of time but to witness this amount of rudeness made us leave a day early

The breakfast was awful . I had to fight to get a vegetarian alternative and was served burned vegetable sausages. Some paid for two vegetarian breakfasts and all we could have was juice and toast

Stayed in May 2024

Our original room was disgusting and dirty but they quickly moved us to a much nicer room

Location was amazing and lovely staff

Stayed in May 2024

The room was far too hot and the fans were covered in dust.

Location

Stayed in May 2024

Bed was quite uncomfortable but was alright for 2 nights.

Was right on the beach and close to town/train.. Room was a good size and clean.

Stayed in May 2024

Small box room

Location

Stayed in May 2024

Check in 4 o'clock check out 10 o'clock for £120 per night without breakfast bar not open untill 6 in the evening

Room had a good view

Stayed in May 2024

The heat in room was unbearable…17th of may so not mid summer heat!! Maybe put bars over windows so windows can be opened fully if it’s a hot room which I’m guessing with the fan already being in room it’s an on going problem!…In the warmer months anyway! Windows have security locks so can not open very much due to being on the top floor!

I would give more stars but the room was soooo hot, unbearable hot!! 17th of May so not mid summer heat, windows open as much as we could due to security locks and a fan was supplied in room already so I’m guessing it’s a regular problem room 403 we stayed in, because of this I’d worry booking again, we got in at 2am and left at 6;30am as couldn’t take it, we went for a few drinks and would have loved a lay in with no children so was disappointed but otherwise can not complain, good sized room, clean, kettle with tea and coffee supplied with spares down stairs by reception.

Stayed in May 2024

Location

Stayed in May 2024

The bedroom needed to be refurbished.

Breakfast choice alright .

Stayed in May 2024

The room is very dated and the bed is really uncomfortable. Could do a liquor paint and a new bed.

The view was amazing from the balcony from our room .

Stayed in May 2024

No disabled access to front entrance. Unfortunately the lift broke, so had to use staff lift which was difficult for the disabled.

Perfect location. Sea views. Breakfast.

Stayed in May 2024

Booking in at reception took a long time. The lift for the guests to use was not working on either Saturday or Sunday. We were not offered help with our luggage to the third floor. The staff lift was made available but it was very small, with two doors that were difficult to manage while also carrying suitcases. The black, metal inner lift door was very heavy and difficult to manoeuvre while entering & exiting the lift. The staff area to gain access to the staff lift was dirty and full of rubbish. There was no help from the staff. Our room faced SW so it had a good deal of sunshine but no ventilation or air-conditioning, which on the first hot day of the year 23C -25c was unbearable. AND the radiator was on in the bathroom. We made numerous attempts to contact reception but they never responded.

Great location. Breakfast was very good with a range of choices for cooked and continental breakfasts.

Stayed in May 2024

No sockets near the beds. No room refresh during staff, although we did get one in the end. Apparently you have to go to reception and ask for towels and toilet roll but there was no sign to say this. No mention that there would be very loud music from the bandstand opposite nearly every night. Room windows were old and rotting compounding the noise problem. The lift broke down for 3 days and there were no signs on each floor to say this.we were told to use the staff lift and then some rude member of staff stuck a sign on the door saying staff only. The next day we were told the water was going off 10:00 till 16:00

Nice large room, great sea view. Big bathroom. Some of the staff were friendly. This is a budget Brittania hotel, despite it's appearance and I think most seasoned travellers have a Britannia story

Stayed in May 2024

Opening hours of bar and restaurant.

Did not have time for breakfast.

Stayed in May 2024

Heating was up way too much and room was like a furnance. Also I booked a double room through Booking.com and when I arrived they gave me a twin room.

Stayed in May 2024

Very dated , not very clean, 1 pillow per person, Windows couldn't open very clostiphobic ,hot ,

Was great full they gave us a bigger room and sea view

Stayed in May 2024

That I didn’t get a room

I booked through bookings.com And then was called by receptionist who told me that the rooms were all booked and therefore they cancelled my booking. It was a late booking but the room was still Advertised as Available on bookings.com

Stayed in May 2024

Was unbearably hot even once we turned the heating off and left the windows open and used the air conditioning unit.

Lovely sea front view from window.

Stayed in May 2024

everything was good

location

Stayed in May 2024