Central Promenade, Llandudno, LL30 2XS, United Kingdom
#37 of 42 hotels in Llandudno
Guests' ChoiceBased on 1111 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
9.3
Facilities
7.4
Staff
8.3
Value for money
7.3
Free WiFi
7.0
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End of dialog contentReviewed: 24 August 2023
Deb
United KingdomNothing really, guy on reception not great on where we should park. Said he had a bike! And in the changing room by the pool there was just one chair.
Lovely location, lift up to room, nice standard of decor in our room and a lovely pool in the basement.
Stayed in August 2023
Reviewed: 22 August 2023
Williams
United KingdomLocation
Stayed in August 2023
Reviewed: 21 August 2023
Jon
United Kingdomthere was a load of yobs in the pool.
location was great, staff were great, our room (153) was probably the best in the hotel, it had front and side bay windows. loads of seating area.
Stayed in August 2023
Reviewed: 21 August 2023
Amanda
United KingdomLocation & swimming pool
Stayed in August 2023
Reviewed: 21 August 2023
Karen
United KingdomVery comfortable
Stayed in August 2023
Reviewed: 19 August 2023
Hefin
United KingdomBig rooms. Very clean and well presented.
Stayed in August 2023
Reviewed: 18 August 2023
Lana
United KingdomWindow couldn't be opened in the bedroom. Extractor fan in the bathroom didn't seem to work. Water pressure a bit up and down which made the shower unpredictable. No remote for TV which made it a long job to change channels. Cleaners were good with everything but need perhaps to be given a little more time to clean down the tiles in the bathroom which were a bit grubby around the bath and shower.
Good location on the seafront and only 10 minutes walk from train station. Pool area is a real bonus. Breakfast was buffet style and nice. Good value for money, have paid more for a b&b in the town. Beds were clean with a good mattress.
Stayed in August 2023
Reviewed: 18 August 2023
Paul
United KingdomThe reception and bar staff could smile more , they all looked depressed . The entertainment is grim with very out dated old fashioned sing alongs . Nothing in the evening for young people or children at all. Beds were not the best .
The cleaning staff work so hard and very very helpful and the rooms were spotless . It's right near the pier and town centre . The breakfast team are cheerful and go out of their way to accomodate you ,The breakfast is one of the best I've ever had.
Stayed in August 2023
Reviewed: 17 August 2023
William
United KingdomFurniture and carpets were a bit dated
Staff were very helpful pool facilities were good entertainment was good breakfast was very good.
Stayed in August 2023
Reviewed: 17 August 2023
Joanne
United KingdomWast asked about breakfast or evening meal at check in when I went to ask about meals the staff said it was fully booked you need to book when check in but wast asked
Location was excellent room was big and clean
Stayed in August 2023
Reviewed: 14 August 2023
Andrew
United KingdomPlace was hot like the heating was constantly on the windows were painted shut, the lift was very noisy
Great room Great location
Stayed in August 2023
Reviewed: 8 August 2023
Martin
United KingdomRooms very basic bathrooms very small hotel needs a make over
Location
Stayed in August 2023
Reviewed: 5 August 2023
Jeannie
United KingdomLocation excellent Nice staff Nice break
Stayed in August 2023
Reviewed: 31 July 2023
Lorna
United KingdomThe reviews I read prior to going. People will literally moan about anything!
The staff were lovely and helpful. The entertainment was a hoot!
Stayed in July 2023
Reviewed: 31 July 2023
Sandra
United KingdomAsk for ground floor single rooms by email as elderly relatives had to struggle with stairs to the lift right at the back of the hotel was asked to show email which I did.
The swimming pool and the evening entertainment
Stayed in May 2023
Reviewed: 30 July 2023
Louise
United KingdomThe sash windows banged a bit in the wind (we like having windows open while we sleep) and that’s all.
Greeted well. Staff friendly and helpful. Room was absolutely perfect for us and very clean. Staff at breakfast (lady who’s name I didn’t get) couldn’t do enough for us. Breakfast delicious, hot and fresh. Location is fantastic. Room 116 with a beautiful sea view, will be requesting next time! Linen and towels Snow White and fresh. Towels fluffy. Pool area clean, pool warm.
Stayed in July 2023
Reviewed: 28 July 2023
Michaela
United KingdomWindows would not open, meaning the room became extremely hot!
Easy access into town centre
Stayed in July 2023
Reviewed: 17 July 2023
John
United KingdomThe only bad thing was the windows with it being so warm without the fan we would not have been able to stay there as my partner is severely asthmatic and has to have the windows open at night. The fan definitely helped though so thank you
The hotel was lovely, nice friendly staff. Unfortunately the windows in our room did not open! It was so hot thankfully reception lent us a fan! The fan was delivered to our room quickly and the man on reception was lovely.
Stayed in July 2023
Reviewed: 5 July 2023
Simon
IrelandThe pool was out of service
Great location
Stayed in July 2023
Reviewed: 4 July 2023
Adela
United KingdomRun down swimming facilities Breakfast not included
The location and room on ground floor
Stayed in July 2023
Reviewed: 25 June 2023
Lyn
United KingdomBedroom - no biscuits to go with tea/coffee etc No box of tissues either? No swimming pool dressing gown in the room? Paid too much money for just a room without breakfast?
Big room 👍 nice
Stayed in June 2023
Reviewed: 22 June 2023
Lyn
United KingdomThe reception staff were very function orientated and not at all welcoming. The small bathroom necessitating the wash basin be in the bedroom was not at all ideal.
The room cleaning staff were most excellent and very friendly. Beds were very comfortable and the room was spacious.
Stayed in June 2023
Reviewed: 13 June 2023
Gary
United Kingdombreakfast was rushed and couldn't pick a table, could not get a table in the restaurant for an evening meal
The pool was nice and quiet
Stayed in June 2023
Reviewed: 3 June 2023
Martyn
United KingdomDated feel of hotel
Location in town
Stayed in May 2023
Reviewed: 3 June 2023
Paul
United Kingdomroom was a bit tired but clean, hand basin in bedroom not bathroom??
location, friendly and helpful, swimming pool. free parking
Stayed in May 2023
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