Hoole Road, Chester, CH2 3NL, United Kingdom
#13 of 33 hotels in Chester
Guests' ChoiceBased on 537 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 31 May 2024
Michael
GermanyBreakfast , Site
Stayed in May 2024
Reviewed: 30 May 2024
Alan
United KingdomThe strong smell of 'Air Freshener' throughout the hotel.
Good first impressions on arriving at the Hotel. Staff were friendly & helpful throughout our stay & throughout the hotel. Good location with about a 20 minute walk to the City Centre & a 5 minute walk to Hoole, where there are nice pubs & some nice restaurants. The room was a little bit smaller than expected, but very clean & complimentary snacks left for us. Excellent breakfast with lots of choice, both hot & cold options available. Great coffee machine.
Stayed in May 2024
Reviewed: 30 May 2024
Kenneth
United KingdomNothing
It was clean the staff was so friendly and so helpful they recommended three restaurants for the evening meal .The room was amazing it is not far from the city centre . We are going to stay again this year .
Stayed in May 2024
Reviewed: 27 May 2024
Chris
AustraliaBreakfast was good - but on arrival in the dining room were asked what type of eggs we would like before we sat down - we sat down and started our cereal the next thing out came the eggs - so by the time we cooked our toast the eggs were cold and also had to put aside our cereal until we ate our hot breakfast and then went back to finish off our cereal.
Good location - nice room
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United Kingdomclean fresh and very welcoming
Stayed in May 2024
Reviewed: 26 May 2024
Leah
United KingdomLocation close to shops
Very near kingsway campus which was reason for trip. Staff very so helpful. Clean room.
Stayed in May 2024
Reviewed: 24 May 2024
Pauline
United KingdomLocation was good and staff were great
Stayed in May 2024
Reviewed: 23 May 2024
Peterson
United KingdomQuite warm in the room and although a fan was provided it wasn't that effective at cooling the room.
Great location, lovely room with all facilities expected and friendly greeting on arrival.
Stayed in May 2024
Reviewed: 22 May 2024
Shar
United KingdomGreat location walking distance to the city. Wonderful staff and rooms tastefully decorated with unique items. Lovely breakfast nice cutlery and good quality food. Would highly recommend
Stayed in May 2024
Reviewed: 22 May 2024
Alan
United KingdomWe had a very nice spacious room. Good recommendations for eating out for evening meals.
Stayed in May 2024
Reviewed: 20 May 2024
Jacqueline
United KingdomCould not open windows in the bedroom and bathroom.
Breakfast, had a good selection, staff very accommodating
Stayed in May 2024
Reviewed: 20 May 2024
Charlotte
United KingdomA little confused as there were two reception areas. but quickly sorted once the booking was found.
Room was excellent with microwave and fridge if you didn't want to eat out but have something warm.
Stayed in May 2024
Reviewed: 16 May 2024
Sam
United Kingdomall aspects where excellent, notrhing to dislike
very happy with the price for what was offered, in fact i thought it was too cheap, i book hotels for the compamny i am employed at and i have paid far more for a premier inn previously, we have a project about 20 miles away from the property i will definatly be adding this accomodation to our data base
Stayed in May 2024
Reviewed: 14 May 2024
Jonathan
United KingdomSome staff didn't seem to understand English too well
Very comfortable room and convenient location Breakfast very good 👍
Stayed in May 2024
Reviewed: 14 May 2024
Stuart
NetherlandsThe Wifi in our room wasn't really working.
Great breakfast, nice location and friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
William
United KingdomN/a
Just a lovely room nice breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Ross
United KingdomNothing not to like ,very pleasant stay all round.
Fantastic place ,everything about was superb be back soon
Stayed in May 2024
Reviewed: 9 May 2024
Rosemary
United KingdomQuiet clean room with comfortable bed. A fan, wardrobe plus tea and coffee. Good sized clean shower room with soft white towels and toiletries. Wonderful choice of cooked and continental breakfast, excellent coffee!
Stayed in May 2024
Reviewed: 5 May 2024
Taylor
United KingdomA little walk into town but anywhere walking in Chester is a pleasant walk ! In a positive there was plenty parking at the property which made up for the walk
Lovely welcoming staff , little extras left , really thoughtful , lovely comfy bed and very clean . Fresh smell throughout the hotel. Great breakfast with plenty choice
Stayed in May 2024
Reviewed: 4 May 2024
Fiona
United KingdomFull english breakfast with cereal and toast if required, self service, eggs cooked to order room was a single but adequate for myself, lovely en-suite the hotel was a short walk into the city centre, I walked miles
Stayed in April 2024
Reviewed: 3 May 2024
Terry
United KingdomReally excellent place, very well looked after, and the staff were polite and friendly. The room itself was quiet, clean, and comfortable. Everything you'd want for a short stay. I'd certainly recommend staying here.
Stayed in April 2024
Reviewed: 2 May 2024
David
United KingdomNothing to dislike.
I booked a single room, and was very pleasantly surprised when I walked in, it was beautifully decorated with a brand new shower room. A few little snacks in room upon arrival. Very nice.
Stayed in April 2024
Reviewed: 1 May 2024
Owen
United KingdomVery clean , room was quiet even though facing the front, very good breakfast in terms of choice, quality and quantity.
Stayed in April 2024
Reviewed: 1 May 2024
Alison
United KingdomThe staff at breakfast pounced on you as soon as you went into breakfast room, asking about scrambled eggs. I don't eat them and tried to explain that I wanted to wait a bit. The second day they said 'not possible' as too busy. But while I was in the breakfast room, there were only 4 of us.
Good quality - room, facilities in room. Good choice at breakfast. Parking space. Easy walk to city centre
Stayed in April 2024
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