We can't think of anything we did not like.

Friendly and professional staff helped us with transportation and ensured a comfortable stay. Room service prepared a lovely in room meal for us. Well appointed room, bath outfitted with safety features like non skid tub floor and grab bars. We loved the cookies and fudge in our room, what a nice touch!

Stayed in May 2024

Everything was wonderful

We loved the location. Easy walk over to restaurants and parks. Not far walk to Buckingham Palace and Churchills War Museum. Loved St. James Park as well. Great little pub right down the street and enjoyed dinner at Sexy Fish. Also, enjoyed the Friday night live piano music and drinks.

Stayed in May 2024

Evening meal was expensive but probably to be expected from this type of property. We both chose lamb from the menu which was cold when served. A sauce came in a separate container which was hot but we didn’t like it and so did not add this to our dish so the lamb remained cold. Gluten free bread was average. There is a bloomer type option on the market which would have better reflected the high standard this hotel.

Great location. Friendly helpful staff. Well presented hotel. Average size room, comfortable bed, tea and coffee facilities. Good choice of breakfast options which were cooked to order. Evening meal standard option choices, average portions. Gluten free bread was available on request

Stayed in May 2024

had amazing time hotel classy

Stayed in May 2024

The bathroom is very small and the door is hung so it blocks sink access unless you shut the door. The mattress had a significant depression on the right side.

Beautiful hotel and wonderful, helpful staff. Great location as well.

Stayed in May 2024

wonderful breakfast with cheerful and attentive staff. Great way to start the day!

Stayed in May 2024

Very nice location in Mayfair, close to Shepherd Market, and the rest of London Center. A hotel with very much personality.

Stayed in May 2024

Excellent location and well maintained. Great bar and restaurant.

Fantastic staff and service. Great location.

Stayed in May 2024

Size of bed and/or room.

Location very central in nice area.

Stayed in April 2024

Nothing

Breakfast was really nice

Stayed in April 2024

Room is slightly on the small side, or maybe it's because the bed was very big (we had the superior king room). We had to stow away our luggages everyday to have enough space to navigate the room - kindly what we expected for London though.

The service at Chesterfield was exceptional, everyone was so helpful and we had a few good chats with the staff. The hotel was conveniently located just close enough to major attractions but far enough from the chaos in a very upscale neighbourhood. Will definitely be back again if we are back in London!

Stayed in May 2024

The Chesterfield is our go to hotel in London. We love the Mayfair location. The staff is excellent and, amazingly enough, remembered us from our stay two years ago. This time they gave us The music Room, which is gorgeous.

Stayed in May 2024

The Chesterfield charmed us from the moment we arrived and the staff were warm and responsive in every respect. We took two rooms for five nights and the hotel was a welcome sanctuary after mad days out. The rooms are quintessentially English and the Mayfair location was perfect for our time in London. A cosy bar with John the piano player adds to the romance.

Stayed in April 2024

Nothing

Wonderful staff nothing too much trouble

Stayed in May 2024

We weren’t told at check in that there would be a £15 per day charge for staff tips on check out. It was an optional fee but made it a bit embarrassing at check out.

Location & staff. Breakfasts were the best we’ve ever had in a hotel.

Stayed in April 2024

Bit worn

Has character

Stayed in May 2024

A charming hotel,in a great location, with an amazing staff.

Stayed in April 2024

The room was smaller than expected but that wasn’t a big deal given that we were mostly out of the room. Just difficult to move suitcases around.

Location and the customer service while we visiting was exceptional. Everyone was very friendly and very helpful, and the decor throughout was beautiful.

Stayed in April 2024

The only thing that we would have changed was potentially reserving a larger room because the shower was a bit small however, the The room we had was sufficient for our space and we did like the long counter and desk style that provided plenty of space for us to put our belongings. As someone who has long hair, I would recommend getting better blow dryers in the room. Otherwise, it was very charming hotel that reminded us of an old England style, which is exactly what we were looking for in our first time to London.

The overall stay was outstanding. The staff was excellent and went above and beyond all expectations. The ambience and decor were classic old English, which is exactly what we were looking for. The drinks were excellent, and we loved the pianist in the bar. The menu in the restaurant was extensive and the breakfast was outstanding.

Stayed in April 2024

the staff is extraordinary polite and friendly, always felt like a freind

Stayed in April 2024

Rooms are on the smaller side.

Excellent lounge bar. Comfortable room.

Stayed in April 2024

Charming hotel

Stayed in April 2024

Breakfast was fantastic

Stayed in April 2024

I did have a problem, however it was dealt with most efficiently. I am returning on 29th.

Stayed in April 2024