Nothing. Everything is perfect.

Everything was fine from A-Z.. We start with the kind, polite, helpful staff. Cleaniness of the hotel and the appartment. Many of the fantastic facilities.

Stayed in May 2024

Nothing everything was outstanding.

Everything in the whole experience left us speechless, from the spotless appearance to the location, facilities, staff... Brilliant A 2 min walk to the Gloucester Tube station, plenty of local supermarkets and eating places, 10 -15 min walk to Harrods. Way beyond what we expected. Location, Staff, Facilities. Below is a photo from our balcony. :)

Stayed in May 2024

Great apartment in great location

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

Everything! Location, facilities and level of service absolutely superb

Stayed in May 2024

Nothing

The spacious room, equipped kitchen and the books were so interesting. There are many restaurants close by so no worries about food. I definitely want to come back for another stay.

Stayed in May 2024

A tiny bit far from attractions

Very clean and quiet. Apartment was beautifully furnished n had everything we needed. There’s also a 24 hr receptionist

Stayed in April 2024

Nothing

Location, spacious, quiet, luxurious and good value for money

Stayed in April 2024

none

excellent room, location and facilities

Stayed in April 2024

Nothing it was all amazing

Would highly recommend staying here. Fabulous location, beautiful decor & very comfortable stay. Very luxurious and we would all stay again.

Stayed in April 2024

N/A

Loved everything! Beautiful accommodations, comfortable and clean apartment, convenient location close to tube station, and a wonderful neighborhood with tasty coffee shop and restaurant options as well as a grocery store all within 5 minutes of walking. This was a perfect place to stay with my family for the week.

Stayed in April 2024

I can not think of anything.

Location is by Gloucester Tube Station which is an amazing location to access different tube lines. Walking distance to the park. The neighboured hood is lively and there are lots of restaurants, coffee shops, pharmacy, and grocery stores. We had a 2 bedroom apartment as we were travelling with our 2 kids, and it was very comfortable, spacious, comfortable beds, great kitchen, washing machine/dryer. We had daily cleaning service, water bottles, coffee, tea, and supplies for laundry. But mostly the staff were so friendly, helpful, courteous, and always available. We really enjoyed our conversations with Michael who greeted us everyday and really wished we could have seen him on the last day!. He brighten up our days. We highly recommend Cheval Gloucester.

Stayed in March 2024

Nothing

Overall, I am extremely satisfied staff , hotel cleanliness with the strategic location of the hotel and the easy accessibility it provides to a wide range of dining options and supermarkets.

Stayed in February 2024

Everything! Staff, rooms , amenities! Great!

Perfection !!!!

Stayed in February 2024

The property can be quite expensive. I was lucky that I got a good rate from booking.Com.

Excellent location; public transport, restaurants and supermarkets close by.

Stayed in January 2024

The most thing we didn't like is that reception team asked to provide full card details (including CVC code) to secure a deposit. Looks very strange, as all other 5-star hotels/apartment allow doing this via payment-terminal or web-site in a secure way, without sharing sensitive information with others.

Good overall house condition, very friendly staff, very clean, very good beds, warm and comfortable inside. Great location - very close to underground station, grocery stores etc.,

Stayed in January 2024

I honestly cannot think of anything serious really! Dining out might be a bit less convenient as there are not many options in the immediate neighborhood; but it's a trade-off I am willing to take.

Very convenient location, right at the Gloucester Road Station. The neighborhood is also very quiet. The room sizes are perfect for family of 3 to 4. Our most favorite part is that they have a bathroom for each room plus one extra rest room in the common area (so 3 total!). The common area is also spacious with good entertainment system. Service is also very good. The staffs are very nice and helpful and friendly. They help taking care of our luggage as we arrived very early on the check-in date; and help move all our luggage to our room. They also offer the extra room for us to stay in the check-out day as my flight was later in the day. The housekeeping is also very good and clean the room very well; especially for the fact that we cooked some of our meals so it required lots of cleaning. Thank you for the great experience! We really look forward to coming back again!

Stayed in December 2023

Nothing every thing was AMAZING

Safety, kind people

Stayed in December 2023

Great place to stay. The area was safe and the room was quite up to expectation.

Stayed in November 2023

Nothing

The space, location and attention to detail

Stayed in October 2023

Absolutely nothing

The apartment was wonderful from the location and the view was very amazing from all the windows...The sizes of the rooms and bathrooms were comfortable and gave you the feeling of being at home...The equipment in the kitchen was very useful and the quality was high...For me, I strongly advise anyone who wants to travel to London to book In this hotel

Stayed in October 2023

Nothing

All good

Stayed in October 2023

The extract fan in the kitchen is working but not that powerful.

The location is perfect and the outside view is lovely. The staff there are amicable and helpful.

Stayed in September 2023

The area around Gloucester Road station is a bit unsavoury. However this is not something that is under the control of Cheval, and as soon as you turn the corner, into the property, you don't notice it at all.

We loved the the location, being so close to the tube, in walking distance of many major attractions in London, as well as some shops, including a very good Waitrose and Boots. We also loved that the Cheval Gloucester Park is tucked away, a little haven, yet so conveniently located. We had a bonus in that we were upgraded to a 2-bedroom apartment, which was extremely luxurious and comfortable. We really appreciated it.

Stayed in June 2023