6 Holywell Lane, Hackney, London, EC2A 3ET, United Kingdom
#137 of 1,015 hotels in London
Guests' ChoiceBased on 2289 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 10 June 2024
Claire
United KingdomBedroom very small, but I had seen the pictures so I was expecting it
Location and style
Stayed in June 2024
Reviewed: 10 June 2024
Imogen
United KingdomNothing!
Really great hotel, great location!
Stayed in June 2024
Reviewed: 9 June 2024
Adele
United KingdomNo tea coffee making facilities in rooms. Bed was up against walls on 3 sides meaning one person couldn’t get out easily without disturbing the other. Lift was very busy with one out of action so it meant long waits .
The design and style was great, rooms were nice and we had an amazing skyline city view. The lighting , tv, blinds being controlled via an app was a novelty and fun.
Stayed in May 2024
Reviewed: 9 June 2024
Molly
United KingdomThe staff were excellent, so friendly and attentive.
Stayed in June 2024
Reviewed: 4 June 2024
Victoria
United StatesThe room felt warmer then what the climate was set to
Efficient/cool vibe/ excellent staff
Stayed in June 2024
Reviewed: 3 June 2024
Josephine
United KingdomI would like to make a cup of tea in my room in the morning. Not a real problem,just my preference.
We didn’t stay for breakfast,a little pricey when compared to other places. Location was excellent!
Stayed in June 2024
Reviewed: 2 June 2024
Sanjana
IndiaLimited eating options at the hotel restaurant, smaller rooms for 2 people
Loved the service, great staff, tech enabled rooms, great co-working and lounging space, perfect location (right next to Shoreditch station)
Stayed in May 2024
Reviewed: 1 June 2024
Jenny
United KingdomExcellent hotel!
Stayed in May 2024
Reviewed: 30 May 2024
Louis
DenmarkThe age of the hotel is starting to show as what might've seemed like super techy and "fresh" seems somewhat dated now. E.g. the iPad controls in the room and the "self-service" check-in are dated and unnecessary (the later has 1-2 people helping you through the steps anyway). Not a dealbreaker or huge issue, but perhaps something the hotel should consider giving an overhaul if they want to stay relevant to their intended target group.
Breakfast was great and the staff very friendly. The hotel is very centrally located with easy access to different public transportation.
Stayed in May 2024
Reviewed: 30 May 2024
Peter
IrelandNothing 😁
Friendly staff, everything worked as it should 👍
Stayed in May 2024
Reviewed: 29 May 2024
Sophia
AustraliaRoom was tiny not enough space for suitcases Bathroom is frosted glass so not completely private
Great clean room staff were amazing location is perfect for exploring shoreditch. The giant beds were comfy
Stayed in May 2024
Reviewed: 28 May 2024
Keith
United StatesModern, convenient, smart, comfortable
Stayed in May 2024
Reviewed: 28 May 2024
Gavin
United StatesNothing really, the rooms are small of course so be prepared
Super clean and really well located. They also checked us in super early at 8am which was amazing since we just got off a red eye and needed a nap. So amazing to not charge us for that
Stayed in May 2024
Reviewed: 27 May 2024
William
IrelandNothing really but a breakfast lesser option might be good
Breakfast was great but no continental option
Stayed in May 2024
Reviewed: 27 May 2024
Christine
United StatesFriendly staff Comfortable bed Good location
Stayed in May 2024
Reviewed: 27 May 2024
Duncan
United KingdomMore vegetarian options at breakfast.
Comfortable rooms, great view.
Stayed in April 2024
Reviewed: 25 May 2024
Stephen
KenyaMainly the area, though being in zone 2, it was relatively okay
Having stayed in other Citizen M locations, the standards here were consistently maintained, so my expectations were fully met
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomStruggled to get let into the place as it wasn't obvious to need to ring a bell
The vibe of the place, and the comfort / ambience of the room
Stayed in May 2024
Reviewed: 18 May 2024
Linda
United KingdomNo issues
Very enjoyable stay. Staff were very friendly and helpful. Perfect location for Liverpool St station
Stayed in May 2024
Reviewed: 17 May 2024
Stephan
SwitzerlandAir quality in the room was very bad after staying in the room for a few hours as it was not possible to open the window
Nice concept & location, small but well equipped room, very good breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Anushka
United KingdomThe room was clean and comfortable. Breakfast was really nice and tasty, well done to the chef. Staff were super friendly and very helpful. Would definitely stay again.
Stayed in May 2024
Reviewed: 13 May 2024
Franz
United StatesThe shower/bathroom area floors and curtains weren't the cleanest.
Room control with the ipad and chromecast tv was great. Location was nice and close to certain restauraunts for a quick walk and ubers to anywhere were not too bad either.
Stayed in May 2024
Reviewed: 11 May 2024
Alex
United KingdomBed tucked between walls means no bedside table on one side and have to climb over other person if need to get up in the night. Shower/toilet situation is a bit awkward to use since there is only a curtain keeping the water out of the toilet area. Light situation means not able to turn light on in bathroom without waking up other person sleeping. Black out blinds let in too much light.
Great location, good hairdryer, good shampoo and conditioner. Bed was comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Maire
Irelandnothing
great value, great location, really comfortable room
Stayed in May 2024
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