No elevator. No reception physically. Communal storage downstairs, not very safe. Kitchen a bit sad, it might need some colours in it.

One member of the cleaning staff found me in difficulty and helped me out. Bed very comfy. Shop, bars and transports outside the hotel.

Stayed in April 2024

gets very hot on sunny days.

nice little flat in the top floor. Well equipped and cost with a nice balcony.

Stayed in May 2024

The room had little space to move around. If all people in it wanted to organize their stuff at the same time, it would not be possible. I never received the email with my code to get in, and since there's no physical reception, I had to communicate with them at the door (following the instructiond they keave there) and it seemed a common thing as I saw two more in the same situation. It worked out well, but I kept thinking if this happened out of their working hours, I'd be outside for a long period of time.

The pods were good as well as the location.

Stayed in May 2024

The access code I received the same day of arrival when I asked for it. It should be sent the day before to the arrival

The location and everything was very cleaned and organized

Stayed in May 2024

It was difficult to access the building - there were no official admin staff on the premises as the main building was on the Royal Mile, and it was necessary to send a QR code reading to that office, which I found out only by chance with another guest as we hadn't received the email giving us instructions. It would be a good idea to have someone there, especially at times when guests have confirmed they would be arriving. The next time it will be easier!

Very well positioned just ten minutes away from Waverly station and 200 yards from the airport service bus stop. 100 yards away a Sainsbury's supermarket and many bars and restaurants to choose from. Within 20 minutes on foot it was possible to be on the Royal Mile and up to the Castle. The rooms were modern and the bed pods comfortable and clean. It was also possible to cook and make drinks in the communal area on the ground floor.

Stayed in May 2024

Didn't get sent an email with any of my details on, didn't have a code to enter etc. I called them and they sorted it. I've been many times before and knew the score. Would have been confused otherwise.

Love the pods, comfy, perfect for what I need.

Stayed in May 2024

There is only one bathroom and shower per floor. 6 to 12 people on one floor with only one bathroom is not ideal. Although the kitchen and shared space was nice, I do think it is still small for the amount of people that fit in the hostel. At certain hours there was no space and everyone was mostly working so if someone needed to cook and eat it was tricky.

The place was small but convenient and well-located. I think it is a bit expensive for a hostel but everything is expensive in Edimburg. The kitchen and shared space was really nice.

Stayed in April 2024

Great location, pods were comfortable, very clean and although there is no reception, staff were still present and friendly!

Stayed in April 2024

Would be nice to have a shelf in the shower changing cubicle. As an older person, a lower bunk choice would be great. Seemed to be lots of confusion over codes with people coming in. Counseled a few.

Location and price.

Stayed in April 2024

The water in the showers wasn’t running the best.

Stayed in April 2024

Other travellers could have been more welcoming

No breakfast as kitchen available but I used the Premier Inn for a continental

Stayed in April 2024

Shower is either too hot or too cold

Location

Stayed in April 2024

No one brought breakfast in bed

Very clean lovely bed easy to find

Stayed in April 2024

Room was quite cramped, looked a lot more spacious on the website

Very good location and modern facilities

Stayed in April 2024

The smell of the bathroom. There's a distinct smell that I don't like. It was clean though.

Almost everything! The location was perfect and the pods were really nice and comfortable. Lockers with individualized code were provided as well.

Stayed in April 2024

Email with pre-check-in didn't arrive in time and had to send several reminders. Otherwise, everything went smoothly.

Perfect location, beds super comfortable. Really efficient check-in system.

Stayed in April 2024

Nothing!

Staff was really nice and helpful. Beds super comfortable. Perfect location.

Stayed in April 2024

Very clean, seamless check in/out, luggage storage before check in was very helpful for an early arrival. Pods were comfortable and private. Appreciate the messages on whats on/things to do. Their other hostel (The Court) has a lively common area, walk over to socialise or to grab a drink at the bar.

Stayed in March 2024

Noise outside, does not have soundproof windows, no place to put my phone and small kit in the shower room

Very clean, organized & quiet inside. Located at the center. Walking distance to everywhere in the city.

Stayed in April 2024

My locker was broken.

Good location in the city. Nice guests from all over the world.

Stayed in April 2024

The room I stayed in was really small, but ok for a short stay.

Good location. Probably one of the cleanest hostels I have ever been to.

Stayed in April 2024

The bed pods were sparse, as expected! But it would have been good to have an actual plug outlet instead of just a usb options. Great other than that! The people staying on the floor above were quite nosy, but this is totally out of the hostel’s control - the facilities themselves were amazing.

The location was brilliant! Great room (I booked in the three bed all-female dorm and was lucky to have quiet roommates.) The value for money was brilliant, the locked facilities (room lockers) felt secure, as did the rooms due to the key codes needed for all access in and out of the rooms, and the main entryways. I also accidentally left a ring behind in my room, and was was able to contact the reception staff at the secondary location, and the staff went above and beyond to help ensure it was returned to me during a frustrating ordeal with DHL couriers! I couldn’t be more thrilled and pleased with the level of service I received for something which was technically my own mistake. Really really amazing staff!

Stayed in March 2024

Slightly further away from the old town and was next to a noisier street - I didn’t mind this and ear plugs were provided but good for other travellers to know!

Very close to the train station and even though there was no reception the staff were easily contactable and helpful

Stayed in April 2024

nil

comfortable bed, clean toilet

Stayed in March 2024