328 North Deeside Road, Aberdeen, AB15 9SE, United Kingdom
#21 of 42 hotels in Aberdeen
Guests' ChoiceBased on 557 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 17 May 2024
Gordon
United KingdomParking is limited and if full outside the hotel then the overflow is 50 yards away in an unlit area. The main areas of the hotel are very nice but our room (17) although large (the bed is huge, had high quality bedding and we had a great sleep) and spotlessly clean, it does require a bit of attention. Nothing dramatic but needs a bit of general maintenance. Cannot comment on any of the other rooms which may be excellent. We would still stay again but would request another room.
The staff were all very friendly and welcoming. We had dinner and breakfast at the hotel and both were excellent. The dining room is lovely and a very pleasant space to dine in and the quality of the food and service was excellent.
Stayed in May 2024
Reviewed: 13 May 2024
Wayne
United KingdomSize of the TV and the poor signal at times, cracked sink in the toilet rusty radiator, decor was dated and a fridge just sitting on the floor. Balcony with one seat.
Don't know didn't have breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Neil
United KingdomBreakfast was chaotic - staff were late, continental choices were nowhere to be seen. Not open early enough for my husband who was in business. Tea cups in room too small. Mugs might be better.
Dinner was nice in the front conservatory. Cooked omelette at breakfast was excellent.
Stayed in April 2024
Reviewed: 9 May 2024
Joan
United KingdomExcellent breakfast Used as overnight stay as at a family wedding Very accommodating with regard early check in
Stayed in May 2024
Reviewed: 8 May 2024
May
United KingdomMy room was very cold in the first night , heating wasn’t working ; however the manager on duty went out of their way to fix the issue and this was resolved very quickly . Despite heating the large bathroom was cold.
Good value for money , friendly and helpful staff , good breakfast .
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United KingdomParking and breakfast didn't start till.9am on Sunday had to leave at 8.30am. Continental poor.
Restaurant good, room.ok.
Stayed in May 2024
Reviewed: 4 May 2024
Alan
United KingdomLocation, value for money. Breakfast excellent Staff friendly.
Stayed in April 2024
Reviewed: 26 April 2024
Brittany
United StatesThe room was very well appointed with a comfortable bed and amazing pillows (something I find hard to come across). The water pressure was amazing. Also: eat at the restaurant, the food it excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Matty
United KingdomFace flannels in bathroom
Good breakfast. Good location
Stayed in March 2024
Reviewed: 19 April 2024
Peter
United KingdomParking not easy. I called and asked and was told no problem with parking. Very few spaces outside and up the lane. Small roads all have restrictions or residents only.
Good location great bar and restaurant. Food and service very good.
Stayed in April 2024
Reviewed: 14 April 2024
Lynne
United KingdomOur welcome at reception on arrival.
Food at restaurant was delicious and breakfast too. All plentiful.
Stayed in April 2024
Reviewed: 9 April 2024
Elizabeth
United KingdomThe heating was noisy.
Brilliant breakfasts and lovely service from very good staff.
Stayed in April 2024
Reviewed: 3 April 2024
Leslie
United KingdomStains on carpet in room 5. Stains on ceiling and by the window sill. Needs coat of paint in some areas. Location of room is noisy because of the passageway door - suggest they remove it. Insufficient toiletries in the bathroom. Mattress needs replacement.
Location, breakfast - best coffee, staff, amenities.
Stayed in April 2024
Reviewed: 27 March 2024
Lindsay
United KingdomNothing that we didn’t like
It was warm and comfortable
Stayed in March 2024
Reviewed: 24 March 2024
Annemarie
United KingdomExcellent choice for breakfast.
Stayed in March 2024
Reviewed: 21 March 2024
Chris
United KingdomAre room was a bit small for the price we paid, looking at other rooms seems we possibly had one of the smallest rooms staying here for 4 nights , shower door didn’t close properly and once exiting the shower bathroom floor had puddles
Was clean very up to date nice layout
Stayed in March 2024
Reviewed: 20 March 2024
Morrison
United KingdomCan't think of anything I did not like
Nice decor, comfy bed, quiet, perfect for visiting daughter who lives in Cults. Clean, pleasant staff. Did not use dining as ate at my daughters
Stayed in March 2024
Reviewed: 19 March 2024
Ian
United KingdomNothing
Friendly, helpful staff. Good atmosphere, good location.
Stayed in March 2024
Reviewed: 9 March 2024
Dub-ska
United KingdomThe very inaccurate Ireland - 6 Nations flag in the Snug bar. TV in bedroom was too small, with limited channels.
Very friendly and competent staff. Lovely restaurant, popular with the locals and fantastic Snug bar. Spacious and very clean bedroom with fantastic en-suite shower.
Stayed in March 2024
Reviewed: 29 February 2024
Linda
United KingdomMattress in bedroom not very comfortable
Nice location and very clean
Stayed in February 2024
Reviewed: 28 February 2024
Julie
United KingdomFantastic shower and lovely adequate room and lovely and clean. As soon as I reported a slight blocked drain in the shower you were very quick to sort out problem thank you
Stayed in February 2024
Reviewed: 27 February 2024
Paula
United KingdomBedroom furniture a tad tired!
Best hotel breakfast in ages. Top quality product,freshly prepared on a hot plate! Perfect! And English mustard!
Stayed in February 2024
Reviewed: 26 February 2024
Martin
United KingdomNo sign of recent investment, with some of the room features now getting tired - chipped sink in bathroom, old fashioned electric heaters, tired carpets in the hallways. One hopes the new owners will make the investments necessary to keep the Cults hotel at the expected standards, because overall it is a nice place to stay. On the last morning coming down to breakfast, we (as a family) were initially blanked by the male receptionist. When it came to paying the bill however, all smiles were on show. Such incidents risk souring an otherwise pleasant stay.
Most of the staff are excellent. Good breakfast. Rooms created to a high standard. Access with push chair reasonable owing to lift.
Stayed in February 2024
Reviewed: 25 February 2024
Janette
United KingdomUnfortunately, the service was rather slow. It wasnt very busy, so do not know what it would be like if busy! Fortunate to get parked in front of the hotel, as wouldn't fancy parking in the other area...
Lovely hotel. Very nice room, small but well thought out. Dinning area was fresh and inviting. Friendly staff.
Stayed in February 2024
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