Nothing

The staff were very kind, helpful and attentive. Everything was clean and had all the facilities we expected. We were surprised there was a DJ in the lobby/bar area, but we loved sitting there for a drink

Stayed in May 2024

All good

Freindy staff, clean, attention to detail 👌🏽

Stayed in May 2024

Only tiny but one of the bedroom inner windows was stuck open, so we could hear a lot of the street noise.

Staff were superb, helpful, polite, and interested in us.

Stayed in May 2024

We got woken up by the adjoining room (who we didn’t know) because there is very little to no sound proofing between adjoining rooms. I know this would be useful when families are joint but we didn’t know these neighbours and it was like we were in the same room! There were even visual gaps in the doors. I’d recommend some sound proofing or not putting people into these joint rooms.

Fantastic decor, location, employees were friendly and helpful. The room was awesome - really classy.

Stayed in May 2024

Friendly staff. Fantastic welcome and fantastic room.

Stayed in May 2024

Charged an extra £20 for a late check out.

Very hip hotel with beautiful, clean comfortable rooms. Very helpful staff.

Stayed in May 2024

Upon arrival into my room, I found there was a fairly large piece of broken glass on the floor. Thankfully I did not step on it and saw it in advance, but this could have been harmful to others or children. If you are sensitive to noise, it might not be the best as you can hear loud music till late.

I liked the location a lot and the room had plenty of space compared to other hotel rooms in London. The decor and amenities were very nice and elegant. Overall, it is a beautiful hotel and can recommend it.

Stayed in May 2024

Size of the room, but being London it's expected! :)

Super friendly stuff. Breakfast, commodities, location. The nice smell everywhere. Water always available. Beautiful design! Dispute being a very busy and noisy area we were accommodated in a very quiet room.

Stayed in May 2024

The staff were very helpful/ thoughtful and the location of the property is perfect. The room is spacious and well decorated.

Stayed in May 2024

Great location, comfortable and lovely.

Stayed in March 2024

I can not think of anything negative to say

The Staff were very polite and helpful and did everything to make our stay very pleasant, the evening meal in the restaurant was fantastic and the breakfast was very good too. Overall we thoroughly enjoyed our stay and would most definitely stay again

Stayed in April 2024

we liked everything

it was really well designed and clean

Stayed in April 2024

Nothing, it was all wonderful.

Even the small details were taken care of, having a speaker in the bathroom was incredible! We were given a room upgrade which was a wonderful surprise, and we were so well taken care of. Will 100% stay here again and have already recommended to others. Thank you!

Stayed in April 2024

WiFi was not secure. Breakfast was poor and extremely overpriced.

Lovely hotel. Very luxurious. Staff were very friendly and helpful.

Stayed in April 2024

Breakfast was pretty atrocious honestly and a huge let-down in comparison to the rest of our stay. Both mornings there was confusion at the front desk over whether our breakfast was included with our stay (it was). The hot food (sausages, rashers, eggs) was not well stocked; on both mornings, I had to notify staff that various hot food items had run out and needed to be topped up. Because these items were then cooked in stages, the food was brought in dribs and drabs, which meant our breakfast was very bitty and couldn't be enjoyed as a whole (e.g., there was a 10 minute gap between hash browns and sausages being brought out). There was inconsistent availability of staff - on Saturday a member of staff greeted us and brought us to a table and offered coffees to order, but on the Sunday morning not a single member of staff approached us and I then had to seek someone out to ask for our cappuccinos. The breads and pastries were ALL stale on the first morning - inedibly so - and on the second morning the breads were still stale but the pastries were somewhat redeemable. The restaurant was by no means busy either morning, although Sunday had a few more tables than Saturday, but the place was probably a quarter full, so it was a bit worrying that everything was so disorganised even then. It's honestly the worst hotel breakfast experience I've ever had, and given it stretched across two mornings, it clearly wasn't a once-off event or "bad day". Adding insult to injury, while I was looking for a staff member to inform that there were no eggs, sausages or rashers left in the hot food containers and that the bread was stale, I saw three chefs standing at the bar, chatting leisurely together. Bit jarring when there wasn't half enough food available..!

The location was great. The hotel itself has a very swanky and lively feel. Staff were friendly, helpful and so considerate - we were even gifted a gorgeous bottle of wine for our anniversary which was a really fantastic touch! Room was sparkling clean and much bigger than we'd expected. Contained a television, desk, and a little nespresso coffee machine (sadly it only produced little espressos instead of full cups of coffee because it was too small for a standard size cup but still a nice treat!). The facilities overall were very good (one of our shower heads had low water pressure, but the detachable head had great water pressure, so that made up for it). We had dinner in the hotel restaurant Uba, which we thoroughly enjoyed. We had a fantastic server Emma who went above and beyond to accommodate us, make recommendations from the menu and regularly checked in to see if we needed anything. We would definitely stay again, we really loved it, but absolutely would get breakfast elsewhere..!

Stayed in April 2024

Everything was perfect: clean, hip, good bed, friendly staff, great breakfast!

Stayed in April 2024

It's central, it's very clean, it feels all very new. We got the room with the accessible toilet for mobility reasons and if was perfect for our case. The room was really comfortable.

Stayed in April 2024

Nothing

Convenient location, great amenities, staff was great and it was clean and quiet.

Stayed in March 2024

Room was very small for two people

Very modern, great staff, really good location

Stayed in March 2024

N/A

Extremely clean and trendy!

Stayed in March 2024

Nothing stands out

From the staff to the decor and appliances in the room everything was top quality. Quite possibly the best place we’ve stayed. We came celebrating a birthday and pregnancy news, we was automatically upgraded and had a bottle of alcohol free champagne in our room, fantastic touch and made the moment all that more special. Staff couldn’t have done enough for us and were really great full.

Stayed in March 2024

Nothing.

Great amenities, quiet, clean, friendly staff, price is reasonable for London.

Stayed in March 2024

Nothing

Peaceful and quiet

Stayed in March 2024

Hairdryer could be better and better mirror for make up.

Stayed in March 2024