Woolsington, Newcastle upon Tyne, NE13 8BZ, United Kingdom
#17 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4218 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 19 March 2024
Stuart
United Kingdompubic hairs in the shower area
goodbeakfast,
Stayed in March 2024
Reviewed: 19 March 2024
Chris
United KingdomRoom 001 wet room, water goes everywhere. Breakfast was poor, not fresh, poor quality
Location, staff
Stayed in March 2024
Reviewed: 18 March 2024
Abnan
IrelandEverything was OK but room was not very clean there was dust everywhere. Breakfast selection was great either
Stayed in March 2024
Reviewed: 11 March 2024
Martin
United KingdomNothing
Great location!
Stayed in March 2024
Reviewed: 10 March 2024
Rand
United StatesBathroom was clean and modern, but the shower door design is poor. Impossible to get a shower without soaking the bathroom floor.
Location. Easy walking distance to the and Metro.
Stayed in March 2024
Reviewed: 10 March 2024
Judith1957
United KingdomDisables toilet on lower floor
Stayed in February 2024
Reviewed: 9 March 2024
Bruce
United KingdomParking fees, breakfast for price below par, and bed a bit lumpy
Check in staff were very good and welcoming. Same to say about check out
Stayed in March 2024
Reviewed: 9 March 2024
Irene
United KingdomRoom service charges
Stayed in March 2024
Reviewed: 8 March 2024
Julie
PortugalWe found everything satisfactory.
It fulfilled all our needs.
Stayed in March 2024
Reviewed: 6 March 2024
John
United Kingdomstronger lights in room. always my complaint. I am old -my eyes are dim.
comfort and convenience.
Stayed in February 2024
Reviewed: 5 March 2024
Karen
United KingdomThe shower was so complicated to use. Never managed to get the bath or small shower working.
Stayed in March 2024
Reviewed: 5 March 2024
Jim
United KingdomOverall stay was really good. The food in the restaurant at night was really good. We didn't have breakfast as we were on an early flight. Only complaint was the price of drinks was a bit high. Would it stop me staying again definitely not.
Stayed in February 2024
Reviewed: 5 March 2024
Margaret
United KingdomNothing
Stayed in February 2024
Reviewed: 4 March 2024
Billy
United KingdomNothing
Didn't have breakfast had an early flight. Very comfortable room. Great place to stay for the Airport. 2 minutes walk away.
Stayed in February 2024
Reviewed: 3 March 2024
Brenda
CanadaThere was a problem with noise from the AC unit and after being shown two other rooms, which had the same issue, we were given a room in a different wing of the hotel which had a different AC system.
The staff were very friendly and accommodating, especially with the issue of noisy AC. Milly went out of her way to sort out the problem for us. She was professional and competent with a great personality.
Stayed in February 2024
Reviewed: 2 March 2024
Ciaran
IrelandNo complaints
Breakfast was lovely location was handy next to airport
Stayed in February 2024
Reviewed: 2 March 2024
Tim
PhilippinesThe check in staff are terrible. A fake tab, and Botox should not be requirements for a customer service agent, they seemingly are here. Had there been another hotel with availability I would have cancelled and moved, the customer front desk was so poor. This is a shame, as the hotel generally is very pleasant.
Great location for the airport. Very quiet and comfortable room. Decent restaurant with just about ok priced food.
Stayed in February 2024
Reviewed: 1 March 2024
Ian
United Kingdomvery close to airport - all facilities good, though I didn't use anything apart from the room.
Stayed in February 2024
Reviewed: 29 February 2024
Colin
United KingdomEverything was good.
This hotel is ideally located for access to Newcastle airport.Buffet breakfast was really good with plenty of choice and breakfast staff were friendly and helpful.
Stayed in February 2024
Reviewed: 29 February 2024
Geraldine
IrelandCouldn't find fault with anything
Staff were lovely, room very comfortable. Very convenient for the airport
Stayed in February 2024
Reviewed: 29 February 2024
Berni
United KingdomVery limited choice for vegans (cheaper hotel across the road has lots of choice). I don’t understand this as it’s not just vegans who like vegan food.
Very quiet. Lovely quality feel to the hotel.
Stayed in February 2024
Reviewed: 28 February 2024
David
United KingdomLocality
Stayed in February 2024
Reviewed: 28 February 2024
Linda
United KingdomThe bedroom was too hot
Food was very good
Stayed in February 2024
Reviewed: 27 February 2024
Craig
United KingdomNothing
Beautiful hotel and very helpful and friendly staff! Great location for an early check in at Newcastle Airport!
Stayed in February 2024
Reviewed: 27 February 2024
Susan
United KingdomNothing
Location
Stayed in February 2024
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