The staff was helpful. Location of the property is great very close to railway station

Stayed in May 2024

The second bed that was made up for my friend was not at all comfortable. In fairness to the property they did say it is a pull-out chair, but it seems like there should be a more comfortable option.

It was right by the Bristol train station, which I was leaving from the following morning. The room was clean and the staff were friendly. Good breakfast.

Stayed in May 2024

RoGreat lom was a bit on the cold side

Room was very clean and had good bedding. Large walk in shower.

Stayed in May 2024

Lift area downstairs was not v clean

Perfect location for us

Stayed in May 2024

The shopping centre could of been a tad closer.

The restaurant and shopping centre were straight forward to find.

Stayed in May 2024

Breakfast- dry bacon, no variety, little choice for gluten free. Staff didn’t listen to patrons requests when we asked for bread not to be toasted so we ended up supplying our own bread.

Location, comfortable room

Stayed in May 2024

Slightly overpriced.

The hotel's location near the Bristol Temple Meads train station is fantastic, making it very convenient for travelers. However, I found it to be a bit overpriced for the amenities offered. Overall, it's a good choice if proximity to the train station is a priority.

Stayed in May 2024

Found the beds uncomfortable and we did not sleep very well. Very poor option to eat at evening time unless you like pizza or burgers and no local restaurants

Staff very helpful. Gave us good information on the local area

Stayed in May 2024

Location very close to rail station, all staff excellent. A perfect stay in Bristol.

Stayed in May 2024

Room was warm during the night. Limited selection for breakfast.

Comfy bed. Great location.

Stayed in May 2024

Check In very professional.....room very clean and tidy

Stayed in May 2024

Smell of urine in car park stairwell Price

Proximity to train station Breakfast quality

Stayed in May 2024

Room television would not permit subtitle ‘Off’. This was most annoying particularly with a very distinct time lag in the titles. No room safe - Holiday Inn stay in Berlin 7 months ago, included a room safe. Given that even within UK there is airline advice to have proof of identity, e.g. passports, driving licence, and it is commonplace to travel with iPad, jewellery etc, it is reassuring to have a room safe. For a stay of several days there should be more than a solitary drawer for spare clothing!

Stayed in May 2024

N/A

The location of the hotel was excellent, we arrived into Bristol by train, and the hotel was only a few minutes walk away. As the lift was not working we were given vouchers for a drink from the hotel bar. The breakfast was extremely good. The hotel is situated only a short walk from the main city centre which was also a bonus. The staff very friendly and helpful. The price we paid was very good value 👍.

Stayed in May 2024

my choice for an evening meal was limited as the ovens had broken so I chose a curry and was disappointed as it wasn't very warm and was bland. It was also quite expensive

I liked the location to the station, the price was good, the staff were great, my room was clean and comfortable and the breakfast was good

Stayed in May 2024

The parking was good and the location was handy for the old town.

Stayed in April 2024

Elevators were out of order.

Stayed in May 2024

Lift to reception not working

Not applicable

Stayed in April 2024

There wasn't anything we didn't like about the hotel

The location of the hotel will suit people using public transport. The hotel is just a short walk from the train station. Also just outside the train station there are a number of buses giving easy access to the main tourist attractions and the city centre. Because of the train strikes we arrived early and the friendly reception staff were kind enough to store our luggage. leaving us free to visit the Clifton Suspension Bridge before check-in. Our twin room was clean and very comfortable with complimentary toiletries and tea and coffee making facilities. which is always appreciated. There was a note in the bathroom, offering complementary additional toiletries if guests had forgotten something. I thought that was a lovely touch and reflected the kind and friendly atmosphere. We stayed Bed and Breakfast for two nights. The buffet breakfasts were very good and plenty of choice.

Stayed in April 2024

Lift was out of order, this was communicated to us the day before however as I was in crutches this was an inconvenience with having the climb stairs

Location was great, right next to the train station

Stayed in May 2024

The air conditioning was a waste of time the room was boiling hot may as well not had the air conditioning on at all.

The hotel was nice very clean and perfect location for what we need and had to go

Stayed in May 2024

The towels were not changed for the 4 days we were there. Since the day we got there until we left the lift was broken and we had to use stairs from 2nd floor. We are both pensioners.

Excellent location opposite train station. Very helpful staff

Stayed in May 2024

The fire alarm woke us up in the middle of the night, just a mistake but caused myself and daughter a bit of a panic to get dressed and go down stairs.

Location is great, just across the road from the train station and bus stops. Breakfast was good. Staff were lovely. Rooms were very clean and beds comfortable.

Stayed in April 2024

The lift. It broke down. I thought it looked very old when I arrived. But I was on the 4th floor and needed to catch a train. The receptionist didn't hesitate to come up and carry my heavy case for me. She deserves a medal.

The staff were lovely.Very helpful and always with a smile. Amazing team.

Stayed in May 2024