Stoneyfield, Inverness, IV2 7PA, United Kingdom
#30 of 50 hotels in Inverness
Guests' ChoiceBased on 2845 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 February 2024
Alan
United KingdomThe bed could have been more comfortable.
Had everything we needed.
Stayed in February 2024
Reviewed: 26 February 2024
Bowes
United KingdomSome off the food was warm meat was over cooked
Breakfast was OK but could be better
Stayed in February 2024
Reviewed: 25 February 2024
Kerry
United KingdomThere isn’t a lot we didn’t like. Only the sausages didn’t taste to great with the breakfast.
Location was perfect to all the restaurants and shops on the retail park, easy to get to as we used public transport. Staff on arrival were very friendly. Smooth sign in process, gave easy directions to the room. Also said hello to everyone who entered and left very professional. Bed was very comfy and room was clean .
Stayed in February 2024
Reviewed: 23 February 2024
Susan
United KingdomThe mattress was very bouncy, and the juices at breakfast were pretty dismal.
The staff were friendly and welcoming, room was comfortable and we had a decent breakfast included in the price. A convenient location too.
Stayed in February 2024
Reviewed: 22 February 2024
Catriona
United KingdomNothing
Clean and comfortable beds. No noise at night. Excellent breakfast choices. Staff lovely.
Stayed in January 2024
Reviewed: 20 February 2024
Graeme
United KingdomThe hotel was easy to find, comfortable, with lovely staff and a solid breakfast. Great value for the price.
Stayed in February 2024
Reviewed: 19 February 2024
Avril
United KingdomNothing
Nice clean friendly
Stayed in February 2024
Reviewed: 18 February 2024
Tolu
United KingdomDecent hotel to stay. Close to the mall with shops, food and cinema.
Stayed in February 2024
Reviewed: 18 February 2024
Szczepan
United KingdomBreakfast could be better
Very clean, friendly stuff, however breakfast could be better.
Stayed in February 2024
Reviewed: 17 February 2024
Louisa
United KingdomNothing
The staff were amazing, facilities were great for the type of hotel and very clean. We had our dog with us and as a dog friendly hotel, there were no dog odours or pet hair. Very impressed
Stayed in February 2024
Reviewed: 15 February 2024
John
United KingdomNothing
Perfect for our needs
Stayed in January 2024
Reviewed: 14 February 2024
Pup1
United KingdomNothing really, but I didn't like walking out of reception into people smoking.
Location Bar Room size
Stayed in February 2024
Reviewed: 13 February 2024
Joanna
United KingdomSmall room
Friendly and helpful staff
Stayed in February 2024
Reviewed: 13 February 2024
Sandra
United KingdomThe bed was too soft. There could have been more choices for breakfast.
Complimentary hot drinks; the size of the room; large car park; nice and comfortable breakfast/dining area.
Stayed in February 2024
Reviewed: 13 February 2024
David
United KingdomClean
Position
Stayed in February 2024
Reviewed: 12 February 2024
Susan
United KingdomHeating didn't work, so our room was cold. The shower head had been replaced and didn't fit the holder, so it kept falling off. Poor soundproofing, neighbour was snoring very loudly! To be fair, I didn't raise any of this at the time, and I have stayed here before without a problem.
Breakfast was good, plenty parking and a convenient location.
Stayed in February 2024
Reviewed: 12 February 2024
John
United Kingdomno problems
all round experience
Stayed in February 2024
Reviewed: 9 February 2024
Kenny
United KingdomI missed breakfast due to an early start
Staff very friendly, nice and clean room - hassle free experience!
Stayed in January 2024
Reviewed: 9 February 2024
William
United KingdomTidy
Clean but lacked any variation in food and drink
Stayed in February 2024
Reviewed: 8 February 2024
David
United KingdomLocation
Stayed in February 2024
Reviewed: 8 February 2024
Jaromír
Czech RepublicThe rooms were very cold, it took a long time to warm them up
Stayed in February 2024
Reviewed: 8 February 2024
Michael
United KingdomRoom was good.
Stayed in January 2024
Reviewed: 7 February 2024
Isabel
United KingdomI needed to have a simple printed set of instructions for the thermostat in my room. It reset to 16 then jumped to 23 so I was often too cold or far too hot. Staff helped but in the end it was a matter of heating the room then shutting it down ( and repeating).
I liked the staff. Travelling alone i was made to feel welcome. Friendly and helpful staff at front desk at all times and questions answered knowledgeably. Bed comfortable and room spotless. Remarkably quiet for a city location. Plenty parking.
Stayed in February 2024
Reviewed: 5 February 2024
Megan
United KingdomStaff were friendly, breakfast great. Shower perfect after a long travel and the bed was so comfy I slept really well.
Stayed in February 2024
Reviewed: 5 February 2024
Margo
United KingdomThe only thing was no sockets beside the beds.
Breakfast was excellent, lots of choice. We were visiting the Black Isle for a competition so very good acres for there. Staff friendly and Richard in breakfast area very welcoming and chatted to us about the competition
Stayed in February 2024
Tiberias, Israel
Horsham, USA
Minsk, Belarus
Charmouth, UK
Woodland Park, USA
Nha Trang, Vietnam
Venice, Italy
South Lake Tahoe, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content