M4, Jct 43, Llandarcy, Neath, Swansea, SA10 6GZ, United Kingdom
#10 of 21 hotels in Swansea
Guests' ChoiceBased on 1918 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 21 December 2023
Erik-jan
NetherlandsBreakfast was fine, but nothing special. All the regular items of an Enblish breakfast, but the choice was more limited than at Holiday Inn Express in Filton. Bristol.
Room was of decent size and clean. Good value for money. Staff were kind.
Stayed in November 2023
Reviewed: 20 December 2023
David
United KingdomPillows rather lumpy
Very friendly, helpful and welcoming staff. Lovely clean room and located exactly as requested. Had a perfectly quiet peaceful night's sleep. Excellent breakfast with staff clearing and cleaning tables very efficiently. Surprisingly good quality toiletries.
Stayed in December 2023
Reviewed: 18 December 2023
Simon
United KingdomWe were in the corridor next to reception so were woken up by noise in the bar but reception kindly closed all the doors which helped. Woken again on our second night by Fire alarm.Thermostat didn't work so felt a bit cold.
Great value, inclusive breakfast and parking. Harvester next door was a bonus.
Stayed in December 2023
Reviewed: 17 December 2023
Lallie
United KingdomClean, comfortable and great location for the M4. Most importantly, dog friendly
Stayed in December 2023
Reviewed: 15 December 2023
Julie
United KingdomRange of food available in bar.
Friendly, helpful staff. Easy check-in. Warm and comfortable.
Stayed in December 2023
Reviewed: 15 December 2023
Ivy
United KingdomThe air conditioning was not working. As a result , the room was very cold
The hospitality
Stayed in December 2023
Reviewed: 11 December 2023
Fitzroy
United KingdomNothing.
Room was clean,breakfast was nice with plenty to eat.
Stayed in December 2023
Reviewed: 10 December 2023
Carl
United KingdomNothing
Evening
Stayed in November 2023
Reviewed: 5 December 2023
Michal
Czech RepublicWe stayed 3 nights after several years, rooms were clean, everything works as it should works
Stayed in December 2023
Reviewed: 2 December 2023
Dr
United KingdomParking slots were within puddles of water and Holiday inn handing over parking to private operators is awful since inspite of paying and registering our care, we had a fine in Stansted airport a few weeks back.
The people at the reception, especially a younger looking man on our arrival was extremely pleasant, accommodative and helpful. We were also given a fan based on our request.
Stayed in November 2023
Reviewed: 1 December 2023
Andrea
United KingdomInitial room stank of smoke.
Staff were helpful and friendly. Breakfast was good. Location suited my needs.
Stayed in November 2023
Reviewed: 30 November 2023
Gwyneth
United KingdomThe bed was very comfortable
Just every thing was clean and welcoming
Stayed in November 2023
Reviewed: 29 November 2023
Lesley
United Kingdomthere was an issue with my brother in law's room initially but it was solved straight away
excellent breakfast, good location, comfy beds
Stayed in November 2023
Reviewed: 28 November 2023
Herbert
United KingdomThe washbasin was very slow to drain, possibly partly blocked. Difficulty in parking on one night due to lack of space. Not much choice of cooked breakfast. Sausages, Bacon, Scrambled eggs and Baked beans only. No Fried eggs, mushrooms or black pudding available.
Good room with comfortable beds, adequate amount of tea and coffee making facilities. Good shower.
Stayed in November 2023
Reviewed: 26 November 2023
Tracey
United KingdomThe extractor in toilet was very dusty and dirty
Quick and easy check in
Stayed in November 2023
Reviewed: 25 November 2023
Kirsty
United KingdomThe room was a bit outdated and sofa bed very old
The friendly staff and on-site food etc.
Stayed in October 2023
Reviewed: 25 November 2023
Lucy
United KingdomRooms need a little touch up with paint but very good
Very welcoming! Staff very friendly and happy to help.
Stayed in November 2023
Reviewed: 20 November 2023
Janine
United KingdomLights terrible some lamps broken ! Beds not made up on arrival Just not overly clean
Location And your two ladies on that night were so lovely
Stayed in November 2023
Reviewed: 19 November 2023
Malcolm
United KingdomI was delighted with our stay at the Holiday Inn. No complaints from me.
The room was spacious, clean and fresh. The bed was comfortable—plenty of towels and lovely hot water. The reception area was clean, and the male assistant was very welcoming. He explained everything to me clearly; if I needed anything, I only needed to ask.
Stayed in November 2023
Reviewed: 19 November 2023
Maxine
United KingdomThe lovely man at reception whose name I didn't get, who heard me cough and made me a hot honey and lemon drink.
Stayed in November 2023
Reviewed: 19 November 2023
Richard
United KingdomBreakfast not very veggie friendly you have to ask for veggie option
Good location for M4
Stayed in November 2023
Reviewed: 17 November 2023
Elizabeth
United KingdomCoffee machine produced awful tasting coffee.
Breakfast very good lots of options. Only downside was the awful tasting coffee from the coffee machine. Friendly staff, well equipped room and comfy beds.
Stayed in October 2023
Reviewed: 13 November 2023
David
United KingdomThe only complaint is that the room was too hot! Other than that a pleasant stay
You know what you are getting with a holiday inn express. Good helpful staff and decent sized room
Stayed in November 2023
Reviewed: 13 November 2023
Michael
United KingdomNot many additional facilities (pool, gym etc), but it did have everything it NEEDED
Clean, comfortable, easy to access, and next to an electric charger in the restaurant next door
Stayed in November 2023
Reviewed: 13 November 2023
Andy
United KingdomGoogle maps doesn't seem to know how to get to you!
Breakfast was really good, and the room was nice, and comfortable.
Stayed in November 2023
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