Gonville Place, Cambridge, CB1 1LY, United Kingdom
#6 of 36 hotels in Cambridge
Guests' ChoiceBased on 3670 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 18 May 2024
Sally
AustraliaN/A
Attention to detail. All the things you expect as a baseline, and more, for both the “practical’ and the “luxury’, Staff super helpful and friendly too.
Stayed in May 2024
Reviewed: 16 May 2024
Sarah
United KingdomFabulous staff, who made our stay celebrating a birthday very special. Lovely room too!
Stayed in May 2024
Reviewed: 14 May 2024
Nicola
United KingdomNothing
Location, location, location!
Stayed in May 2024
Reviewed: 13 May 2024
Lady
United KingdomBreakfast buffet was just ok although the hot options looked very good.
Location - it is in the perfect spot. Check in was very good, the room was clean and tidy with the usual facilities.
Stayed in May 2024
Reviewed: 12 May 2024
Sultana
United KingdomNothing.
Fantastic location, right across Parker's Piece. Easy walk into centre of town to all the shopping, the river and the colleges. Room was nice and spacious with climate control (it was a very warm weekend). Very comfortable beds. Staff were very helpful, friendly and smiling. Food in the Terrace restaurant was exceptional. Cocktails were very good.
Stayed in May 2024
Reviewed: 12 May 2024
Deidra
United Statesdesk help accommodated our requested room change to have 2 rooms on one floor, upon our arrival, and we glimpsed an alternate room that was very "tired and brown" in the corner of 2nd FL. We went back to original room, instead. Parking is forewarned as very tight, but perhaps guests shd also be warned they'll be asked to move their cars if they park inconsiderately so that they take up 2 spots instead of one. I even mentioned this to desk help there were 2 cars taking 3 spots, but no action. I and others I saw could only back in with someone's help, very difficult parking.
breakfast was excellent, nicely served and good choices. Desk help were very nice and gave good directions. My room 232 was lovely, however, the bed mattress needs to be replaced. It's hard and slanted as if one large person has slept on it for years.
Stayed in May 2024
Reviewed: 11 May 2024
Suzanne
United KingdomLovely bar area, rooms very comfortable and staff very helpful and friendly.
Perfect location in the centre of Cambridge.
Stayed in April 2024
Reviewed: 10 May 2024
Alice
United KingdomCold showers, though we were given a complimentary breakfast as a gesture of goodwill
Great location
Stayed in May 2024
Reviewed: 9 May 2024
Jacqueline
United KingdomNothing
Location, decor, ambience - just lovely.
Stayed in May 2024
Reviewed: 9 May 2024
Sue
United KingdomOur bedroom only had a small window and I felt that the decor was too dark. Added to that, the bedroom lighting was very dim and there was no reading light once in bed
Very smart. Well decorated and kept up to date. Bed was very comfortable……liked the idea that there was a choice of pillows. It was also quiet.
Stayed in May 2024
Reviewed: 9 May 2024
Mathew
United KingdomI can't fault anything. My stay was great.
Everything about my stay was outstanding. The hotel is perfectly located for getting around Cambridge, and is just far enough away to avoid bad traffic. The hotel itself is a lovely place, the staff are friendly and extremely helpful. I would definitely recommend trying the complimentary chauffeur driven tour of Cambridge in one of their classic Bentley's. Although you do need to book in advance, but well worth taking the time out if you can.
Stayed in April 2024
Reviewed: 6 May 2024
Carolina
United KingdomGood location, staff very friendly too.
Stayed in February 2024
Reviewed: 6 May 2024
Zhang
United KingdomThe room service team. I received the wrong bill and it seems I was double charged (have paid twice from the home deposit and online order)
Very clean and nice property, excellent location and really friendly staffs
Stayed in May 2024
Reviewed: 5 May 2024
Carl
United StatesWonderful location
Stayed in May 2024
Reviewed: 5 May 2024
Michelle
AustraliaNothing to dislike.
Good location, room was spacious and bed very comfortable. Great place for drinks down in the bar. Staff very helpful.
Stayed in May 2024
Reviewed: 4 May 2024
Agnese
ItalyAC was a little bit noisy
Amazing hotel in a very strategic position for Cambridge. Nice breakfast and great service.
Stayed in March 2024
Reviewed: 4 May 2024
Heather
United KingdomThe lift to get to our room was a bit scary felt like it was going to break
Room was spacious and bed was super comfy. It was so close to everything we wanted to see we could go on foot. Would highly recommend and if we were to come to Cambridge again we would pick here to stay.
Stayed in May 2024
Reviewed: 4 May 2024
Nicholas
United KingdomRestaurant food selection poor.
Almost everything.
Stayed in May 2024
Reviewed: 3 May 2024
Margaret
IrelandNothing!
Location perfect, staff so helpful, bed and pillows wonderful. Bentley tour with zane was highlight! Imaan in bar so kind and efficient abd friendly.
Stayed in May 2024
Reviewed: 1 May 2024
David
United KingdomEverything
Stayed in April 2024
Reviewed: 1 May 2024
Malcolm
United KingdomThe room was comfortable and had all expected facilities but had the all too usual subdued hotel lighting. A desk was provided but without adequate lighting for reading papers / working.
Convenient location, comfortable, nicely decorated, clean
Stayed in April 2024
Reviewed: 1 May 2024
John
New ZealandThe Bentley not being available. Frustrating.
All good
Stayed in April 2024
Reviewed: 1 May 2024
Susan
United States Minor Outlying IslandsBreakfast too pricey.
The room was pretty although not spacious. Comfortable bed. Dinner at the hotel was good.
Stayed in April 2024
Reviewed: 29 April 2024
Marie
United KingdomNot given shower only as requested and confirmed on our booking. TV didn't work.
Location, food, comfortable room
Stayed in April 2024
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