Gonville Place, Cambridge, CB1 1LY, United Kingdom
#6 of 37 hotels in Cambridge
Guests' ChoiceBased on 3662 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 11 April 2024
Philippe
FranceNothing really, I was looking for a good hotel in Cambridge where to relax and enjoy the city, this was just great!!!
Garden party on Saturday, very nice and relaxing atmosphere (and unexpected). I also liked the live jazz music at the hotel bar (mixed with the chocolate fondant was just awesome!)
Stayed in April 2024
Reviewed: 11 April 2024
Avril
BelgiumThe room was spacious but there was a lack of light due to the one small window.
Great location for Cambridge town. Spacious room and comfortable bed. Beautiful bathroom. Very clean.
Stayed in April 2024
Reviewed: 11 April 2024
Geoffrey
United KingdomNo gym
Free trip in a Bentley around the City
Stayed in March 2024
Reviewed: 10 April 2024
Amy
United KingdomTerrible nights sleep due to incredibly noisy air conditioning / heating unit in the room making loud noises every couple of hours. Breakfast was sub-par for what you are paying - the hot food lacked the quality that you would expect from such a setting.
Beautiful hotel, lovely decoration and atmosphere.
Stayed in April 2024
Reviewed: 10 April 2024
Vasiliki
CyprusRelatively small room.
Good location for the purpose of our visit. Very friendly personnel. Good bed and mattress.
Stayed in April 2024
Reviewed: 10 April 2024
Neil
United KingdomGood location, staff and room
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United KingdomThought value for money wasn’t good. Car par parking, bar prices and breakfast were very expensive and didn’t think they were value for money.
Hotel was perfect for visit to Cambridge. Hotel, room, and staff great.
Stayed in April 2024
Reviewed: 9 April 2024
Danny
United KingdomI can't think of anything
Hotel looked amazing from the outside & did not disappoint on the inside Very nice welcome by the staff Very clean Bedroom was spacious & the bed was super comfy Had an issue with the TV but that was swiftly dealt with
Stayed in April 2024
Reviewed: 9 April 2024
Vishnu
BahrainBreakfast not good very costly
Cleanness, location
Stayed in January 2024
Reviewed: 8 April 2024
Caroline
United KingdomNothing
Really friendly staff. Beautiful decor and attention to detail. Excellent location.
Stayed in April 2024
Reviewed: 8 April 2024
Christina
United Kingdomwould have been better to offer more bottled water
very clean room with good facilities
Stayed in April 2024
Reviewed: 8 April 2024
Renny
United KingdomToo busy with wedding party. Staff not attentive enough and lack in manners. Looked like some of them needed a good wash and some clean clothes.
Location, Room , Restaurant,wellness centre
Stayed in April 2024
Reviewed: 7 April 2024
Abdella
United KingdomFantastic location. Excellent staff and comfortable accommodation
Stayed in April 2024
Reviewed: 6 April 2024
Andrew
United KingdomThe air conditioning in the room wasn’t very effective
High quality and lovely atmosphere. Staff were brilliant
Stayed in April 2024
Reviewed: 6 April 2024
Colin
United KingdomAll take no give. Apart from the free bike hire, nothing is offered within your room price. Prepare to pay for everything. Appreciate this is normal, but just felt starkly obvious. Parking is £28 per day. You have to get out by 11am and if you want to leave your vehicle for a while longer its a limited period. Appreciate its a busy area of cambridge so parking isn't easy, but opportunity knocks and taken here. Food in the room has to be ordered via an app which found me looking at £20 plus basic food with a £5 delivery charge. A lot of the food wasnt available so i gave up.. The staff were lovely working within the restraints of the owners who are probably never there , only when they need to up the game of chess to extract money or move money into their account ..
Great location and high level finishes.
Stayed in April 2024
Reviewed: 6 April 2024
Faye
United KingdomLightening in the bar area gets turned down very low.
Staff were friendly. They had a Gluten free station at breakfast. Clean and comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Clare
United Kingdomhotel was very nice. Room was great and so was bed.
Stayed in March 2024
Reviewed: 4 April 2024
Marcus
United KingdomNothing
Amazing location for exploring Cambridge. Great cafés, restaurants, pubs and bars very close. Very comfortable rooms. Choice of different pillows a welcome touch.
Stayed in April 2024
Reviewed: 3 April 2024
Nicola
United KingdomNothing all great
Great location central to everything They catered exceptionally well for gluten free with a separate gluten free breakfast station The bedroom was amazing
Stayed in April 2024
Reviewed: 2 April 2024
Kerry
United KingdomThere wasn't a main overhead light or a desk lamp in the room so lighting was a bit difficult.
Staff were very friendly and everything was very convienant.
Stayed in April 2024
Reviewed: 2 April 2024
Jordan
United KingdomThere was no standard three pin plugs / USB ports by the bedside. This meant we were unable to charge our phones by the bedside.
Lovely Hotel. Everything was finished to a high standard in a more traditional style re. furnishings. Worth mentioning that we received a lovely welcome from the gentleman at the desk - Reuben. He remained courteous and helpful throughout our stay and that meant a lot.
Stayed in March 2024
Reviewed: 2 April 2024
Debra
United KingdomThe room was very dark
The bed was so comfy to sleep in and the food on the restaurant was excellent
Stayed in April 2024
Reviewed: 1 April 2024
Clive
United KingdomPets allowed in the breakfast room. One owner putting food on one of the plates for it to eat wasn't what I'd expect in a hotel restaurant. Having it then sitting on the owners lap flapping its tail on the table didn't seem terribly hygienic. Communication poor. Received 3 WhatsApp messages prior to the stay. 3 links didn't work. One link was to also book a Bentley drive, when clicking the link, 10 minutes after receiving it, none of the slots during our 3 day stay were available. We ate in the bar in sunday night as the restaurant was closed. Hoping for a quiet meal, but we appeared to have gatecrashed a staff get together in the bar (they gathered next to us, the group grew larger as our ,eal went on). Instead of staying there for quiet drinks, we left.
We had a room in Gresham House which was fantastic. Lovely private and very quiet garden area accessible through front doors Breakfast choice was very good, food excellent. The room was a lovely size, bathroom was a good and comfortable size. Ruben in reception was helpful, friendly and professional.
Stayed in April 2024
Reviewed: 1 April 2024
Zachary
NetherlandsReally beautiful hotel. Excellent location, very comfortable rooms and beds, even a very extensive choice of pillows.
Stayed in February 2024
Reviewed: 31 March 2024
Arianna
United KingdomThe service from each staff member was amazing.
Stayed in March 2024
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