Central

Stayed in May 2024

Being asked to pay a staff service charge on an already expensive stay leaves a sour taste. Yes it’s optional, but it is added to your bill and you are put on the spot, it is essentially pressure selling and it detracts from an otherwise outstanding experience.

The terrace!!!

Stayed in May 2024

Great location, great staff, lovely room and a good cocktail 😊

Stayed in May 2024

I would have liked more time there (NOT Hotel Gotham’s fault), as due to the train cancellations, I barely got to spend any time enjoying a hotel I have wanted to stay at since it opened! I wish prices were a bit lower, or more offers.

The breakfast was fabulous. By far the best I’ve had at a UK hotel. The staff were very friendly, and helpful. I was booked to meet a friend, who is local to Manchester, and it became clear, due to train issues, she would arrive first. This was sorted out so easily (I’ve had similar issues with other hotels, and they really can drag it out to the point I feel I have massively inconvenienced them). Love the luxury gothic design! Thank you for a wonderful time.

Stayed in May 2024

Met by the friendly concierge staff who took our bags to our room whilst we checked in. On arrival at checkin met by the very helpful team .

Short break for one night. Perfect location in the Centre of Manchester.

Stayed in May 2024

Smoking on top floor bar on very small outside garden, guy with a cigar wasn't even having a drink Very small bed Aircon not working

Nice bar Staff amazing

Stayed in May 2024

Nothing

Everything Staff super polite and friendly. Nothing was too much trouble. 5 star experience all round

Stayed in May 2024

Air conditioning and locked windows, the room was incredibly warm and the air con was weak

Location, quirky style, staff

Stayed in May 2024

Bed was uncomfortably soft, strange diesel/oil smell in room. Didn’t sleep that well because of these.

Lovely building, quirky decor. Excellent breakfast and good service. Room was clean and all was working.

Stayed in May 2024

All windows sealed shut , not a fan of recycled A/C , was quite stifled and humid ,

Location , quiet , fantastic small but personal terraces

Stayed in May 2024

Nothing

Everything. From concierge to breakfast.rooms are amazing

Stayed in May 2024

Bar staff could have been a little more attentive initiially

Super friendly team at reception and concierge in particular

Stayed in April 2024

Staff very friendly and always this way I’ve stayed at this hotel various times

Stayed in April 2024

Nothing.

From the moment we arrived, the doorman welcomed us, and directed us up to the reception area, the receptionists Caitlin and Gracie were so friendly and polite. The bar manager Kade was fantastic.He made us some amazing cocktails, and informed us of the history of Gotham Hotel and how it got its name. Loved the quirky style of this hotel, and the roof terrace was the cherry on the cake for us. Views were fantastic especially at night.Breakfast was fab, as was the hostess and waiters/waitress who served us. Thankyou to all the staff who made us feel very welcome, and went out of their way to accomodate us. We can' wait to come back again.

Stayed in April 2024

I liked it all

loved the uniqueness of the hotel

Stayed in April 2024

Absolutely nothing! This hotel is sublime on every level.

The BEST hotel in Manchester if not the UK, so quirky but with impeccable style. ALL the staff were beyond awesome and a pleasure to converse with them. Breakfast is amazing and the views from the restaurant are stunning, what an amazing setting! as for the rooms, simply gorgeous on every single level, the bed was sumptuous, the style is phenomenal and the room temperature for a very tall room was just perfect.

Stayed in April 2024

Bizarre check in and out on top floor 🤷‍♂️

Location and decor

Stayed in April 2024

There is absolutely nothing not to like about this hotel.

Everything about this hotel was exceptional especially the staff they were all so friendly and helpful throughout the hotel. The rooms were fabulously decorated and made up. Cleaned and furnished to a very high standard and had everything you needed and more. Loved the decorated happy anniversary plate with the chocolate strawberries and fudge that was a cute touch. Breakfast was good , lots of options for continental and hot cooked breakfast , the coffees were great as were the freshly squeezed juice drinks. We cannot wait to return again. The only thing I was sad about is we forgot to go back to the hotel before we left to purchase an umbrella 🌂. Thank you to Samantha on reception for helping with our stay and upgrade.

Stayed in April 2024

Would have been great to have slippers with the bath robe, quite a bit of noise of the street

Very comfortable bed, room service, staff were lovely and couldn’t have been more helpful, bath robe, great breakfast

Stayed in April 2024

Only complaint was that it took us a while to find reception as it wasn’t signposted and had no one to ask.

Great location, really nice rooms. Looked just like the pictures we had seen online!

Stayed in April 2024

Bar area didn’t meet expectations

I liked the room, very well presented and clean

Stayed in April 2024

The lack of reception / concierge at the entrance . The reception is on 6th floor

Stayed in April 2024

We had a lovely room but there were 2 small steps into the bed area. The room was presented lovely when we arrived with just one bedside light on. I only just saw them in time. At night in the dark my husband fell up them twice and worst fell down them once. Luckily he didn’t hurt himself but they were dangerous. Some sort of night light should be installed to warn you.

Almost Everything (see below)

Stayed in April 2024

Excellent service, very attentive. Loved the little touch of the happy birthday plate in the room with fudge and strawberry. Immaculate hotel and great valet parking service.

Stayed in April 2024