1 Clifton, York, YO30 6AA, United Kingdom
#10 of 104 hotels in York
Guests' ChoiceBased on 898 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.7
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 10 May 2024
Faye
United KingdomI’ve stayed at plenty of hotels before but this has to be my favourite. I came here for my husbands birthday and they even left him a little treat in our room. I’m pregnant and they were aware of this as I’d booked a pregnancy massage. They’d supplied extra pillows in the room for me and offered to swap out the toiletries for pregnancy safe products - it’s these little touches that made the trip feel so special. The pantry is an excellent touch and we loved details like relaxing music playing when we entered the room, as well as the concierge taking our bags to our room for us before we had checked in. The bed was super comfortable and the room constantly smelt like a spa. On that note we both had a massage at the guesthouse. The spa facilities are gorgeous and relaxing and the team at the spa are skilled and really listen to what you want. Thank you so much, we hope to come back soon!
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomNothing.
Good location and comfortable bedroom although a little compact this visit. It was difficult to use the Nespresso machine. The Pantry is a nice touch, however.
Stayed in May 2024
Reviewed: 6 May 2024
Vera
GermanyNothing
Room, location and food were amazing! But the best thing was how friendly and helpful staff was. Rebecca and Laurine helped me out with my computer charger problem 😊. Everyone working in this hotel is just amazing!!
Stayed in May 2024
Reviewed: 6 May 2024
John
JerseyWelcoming staff, friendly and efficient, great breakfast room very comfortable. Location good for exploring York highlights Booked signature massage for two persons highly recommended. Parking safe and secure
Stayed in April 2024
Reviewed: 5 May 2024
Terry
United StatesThe heavy key for the room & having to leave it when we went out.
Breakfast was good, the lift, the free pantry, comfortable bed, radio & record player with albums.
Stayed in May 2024
Reviewed: 5 May 2024
Catherine
United KingdomGreat location, beautiful property with eclectic accents. Breakfast was excellent and very good value.
Stayed in May 2024
Reviewed: 4 May 2024
Susan
New ZealandA real effort had been made to create an interesting environment that wasn’t just another chain hotel.
Stayed in April 2024
Reviewed: 1 May 2024
Paul
United KingdomVery friendly staff, with excellent facilities. Very clean and the rooms were comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Alex
United KingdomVery little storage in room
Good location Lovely staff On site parking The pantry for midnight snacks!
Stayed in April 2024
Reviewed: 30 April 2024
Robin
United StatesLove love your staff, rooms and spa area!!
Stayed in April 2024
Reviewed: 23 April 2024
Lauren
United KingdomLocations, staff, decor
Stayed in March 2024
Reviewed: 23 April 2024
Loretta
United KingdomWe had a fantastic stay at No 1 guesthouse for my 50th birthday , the location is excellent, the staff were all so lovely and friendly especially the lady in charge of breakfast . The room was so full of character and comfortable. Loved the pantry , such a lovely idea . Highly recommend this hotel
Stayed in April 2024
Reviewed: 23 April 2024
Stuart
Isle of ManA minor gripe is that a mirror in the bathroom (other than that built into the narrow door panels) would have been ideal. The shaving mirror is there but too low and small to use for anything other than shaving.
It is one of the best hotels I have stayed in - every imaginable little touch has been thought of, and the staff are clearly dedicated to your comfort and enjoyment. The food (even though I only had breakfast) was superb. It is refreshing to stay in a proper boutique, non-formulaic hotel with genuine interest at every turn. The pantry is a genius idea too.
Stayed in April 2024
Reviewed: 21 April 2024
Janette
AustraliaWhile we enjoyed the facilities and the decor, including records and record players and lovely music in our room, the bedframe required us to climb over each other to get into bed.
The decor was very interesting and different. There was a terrific gathering room with games and even live music. Breakfast was included and in the main restaurant which has an excellent reputation in the area. There was parking on site, but all the attractions of York were a short walk away. Then there was surprise pantry free for guests.
Stayed in March 2024
Reviewed: 19 April 2024
Steven
United KingdomNothing
Very clean, modern and staff very friendly and helpful. The complimentary pantry was a nice touch. The bar and attached restaurant were also very nice.
Stayed in April 2024
Reviewed: 17 April 2024
Jane
United KingdomNothing
Lovely decor and staff
Stayed in March 2024
Reviewed: 16 April 2024
Victoria
United KingdomWe got an upgrade which was appreciated. Loved the cocktails at the bar, the pantry and breakfast was great! Location is good and the room was super comfy.
Stayed in April 2024
Reviewed: 15 April 2024
Archana
United KingdomA late check out of one hour was going to cost us £50, which seems really too much!
Lovely property, gorgeous rooms! The bar is lovely, as is the lounge. Food at the Pearly cow was lovely, the chips were possibly the best we've ever had. The pantry with all its snacks are a wonderful addition!
Stayed in April 2024
Reviewed: 13 April 2024
Anna
United KingdomSadly a couple of the staff which I will email in
This property without a shadow of a doubt was just amazing
Stayed in April 2024
Reviewed: 12 April 2024
Bob
United KingdomWonderful stay. Everything was lovely, but I strongly recommend the Pearly Cow restaurant.
Stayed in April 2024
Reviewed: 11 April 2024
Crosland
United KingdomNothing
We stayed here on our mini moon! The staff were amazing so friendly and hospitable. The hotel had the most amazing facilities including a complimentary pantry, record players in the rooms and the comfiest bed in the world. Every single staff member we came into contact with was amazing! And having parking in York centre was a bonus!
Stayed in April 2024
Reviewed: 9 April 2024
Ann
United KingdomNothing.
Spotlessly clean and very comfortable. Not far to walk into the centre of York.
Stayed in April 2024
Reviewed: 8 April 2024
Natalie
United KingdomNot a complete downside but housekeeping was a bit hit and miss with bins not emptied or things being left untouched
Location, stylish hotel with nice added touches
Stayed in April 2024
Reviewed: 6 April 2024
Catherine
United KingdomVery expensive
Part of chain so know what to expect
Stayed in April 2024
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