845 Chester Road, Manchester, M32 0RN, United Kingdom
#116 of 116 hotels in Manchester
Guests' ChoiceBased on 12 hotel reviews
5.2Cleanliness
6.3
Comfort
5.8
Location
8.3
Facilities
6.0
Staff
8.5
Value for money
6.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 12
Reviewed: 1 June 2024
Nour
United KingdomCleaning, location, old building
Helpful staff
Stayed in May 2024
Reviewed: 15 April 2024
James
United KingdomThis could be such a lovely building, but needs many thousands to fix. fixtures and fittings need sorting and upgrading. There was no floor level plug sockets so had to use kettle outside my room, the radiator wouldn't turn down so room was very hot even with the window open and toilet was out of order on my level, so had to go down stairs.
cheap and cheerful.
Stayed in April 2024
Reviewed: 11 May 2024
Nitin
United KingdomThe room was not cleaned at all. The kettle was lying on the floor and was without glasses. There were insects inside, spiders, and bedbugs, The lock of the main door was not working. No privacy. No almirah no table no chair to keep your things. No electricity ports Near bed. Electrical ports are with the main gate. No towels, no soap, no toiletries at all. Another thing was there is no attached toilet with any room. There is only one toilet common for everyone which is in the worst condition in that too on the ground floor. Imagine you are in your room and want to go to the washroom at night. You need to get 4 floors down through stairs as there is no lift. In simple words i am saying if you want to stay here for free, i will not risk myself. It's that simple choice is yours. I am sorry i was not able to click photos. But seriously man it was _______
The staff was co-operative
Stayed in May 2024
Reviewed: 9 May 2024
Staines
United KingdomNothing g
Everything
Stayed in April 2024
Reviewed: 30 April 2024
John
United KingdomEverything. There was minimal covering on the bed. There was a kettle but no mugs, cups or drinking glasses. There was no chair or table. There was no plug in the wash basin and the light above the wash basin was broken. The sign outside advertises the place as Bed and Breakfast, but no breakfast was available. I was told that there were a number of people staying there who were being accommodated by the council until they found a home. The onr or two I met were perfectly decent people and I have nothing against that in principle. But it is not a hotel. I seemed to be the only guest there, and apart from my car, the car park was deserted. I think this place could be had under the Trade Descriptions Act. I am demanding a full refund of my £59, as I didn't stay there. I left after one hour. If I do not receive a full refund, I am contacting the Ombudsman.
Nothing. Within one hour of booking in, I left the premises and booked in somewhere else much more comfortable and cheaper. It is a travesty to call thus place a hotel and charge £59 for a room with no facilities.
Stayed in April 2024
Reviewed: 25 March 2024
Steven
United KingdomPretty much everything. The building looks nothing like the pictures and i actually thought this hotel was derelect. It wasn't quite as bad inside but I expect much better from Booking.com. this hotel has clearly not been checked out.
Not much really
Stayed in March 2024
Reviewed: 19 April 2024
Reginald
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
Barry
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 May 2024
Mubiru
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 11 May 2024
Brian
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 April 2024
Siddharth
United KingdomThere are no comments available for this review
Stayed in April 2024
Showing 1 – 12
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content