Halkin Street, Westminster Borough, London, SW1X 7DJ, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 144 hotel reviews
9.2Cleanliness
9.4
Comfort
9.6
Location
9.5
Facilities
9.0
Staff
9.6
Value for money
8.4
Free WiFi
9.4
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End of dialog contentReviewed: 31 May 2024
Simone
GermanyThere is no buffet for the breakfast which I didn't like. I didn't have any interactions with other guests as they were all very busy or concentrated on themselves. Although I paid the service fees while booking the room, the daily service fees were added to my last invoice. I had all of them remove and gave the tips I wanted to.
I stayed at the hotel in the mid of March 2024. The room was really nice, I have been updated before I even asked for it. The area is calm and I could join many tourists attractions very easily. The tourist bus stop is right at the corner. The breakfast is served thru 11:00 am, you can order what you want for breakfast. I enjoyed the mango juice. The restaurant also serves great food and I like the Ginger tea. The room is cleaned up every day. The service makes many rounds during the day through the rooms to make sure everything is fine, empty the garbage bin, air the room, close the curtains. The water pression is good, the heating and the AC work perfectly. The Shambhala bathroom amenities have a very strong smell. I had some issues with my computer, 1 IT-employee came to my room and had it fixed. Once again many times for helping me out.
Stayed in March 2024
Reviewed: 22 April 2024
Michael
United KingdomCouldn’t fault anything.
Location was perfect for what we needed for this trip. All the staff, without exception, were excellent. Really comfortable bed and the pillows were brilliant. Room was spacious and comfortable. The bar area was very nice and the food was splendid
Stayed in April 2024
Reviewed: 21 April 2024
Abdul
United Arab EmiratesVery good
Very good
Stayed in April 2024
Reviewed: 21 April 2024
Reem
Saudi ArabiaThe staff was wonderful, and the location was perfect. I would stay here again.
Stayed in April 2024
Reviewed: 20 April 2024
Leo
United StatesExcellent service all around
Stayed in April 2024
Reviewed: 24 March 2024
Simon
United KingdomExcellent location, friendly staff, comfortable bed. Breakfast was very nice. Lots to do in the area.
Stayed in March 2024
Reviewed: 23 March 2024
Murphy
United StatesAbsolutely nothing!
Beautiful hotel in a lovely area of London. It's easily walkable to many different must-see sites. The staff is extraordinary! Kind, knowledgeable, professional, and always available to assist with any and all requests. My son and I had such a wonderful stay that we are already planning our next visit.
Stayed in March 2024
Reviewed: 17 March 2024
R
United StatesIf any improvement is possible, the bathroom needs a makeup/vanity specific mirror and better/more controlled lighting. Also maybe an outlet for the hairdryer. I used the one in the bedroom. Breakfast staff was excellent the first day and mostly absent the second day.
I loved my room on the 5th floor. Beautiful natural light & high ceilings. The quietness of the room and neighborhood was much appreciated. The staff was very accommodating upon arrival & departure.
Stayed in March 2024
Reviewed: 16 March 2024
Janie
United KingdomThe only thing that left a bit of a bad taste for us was the hidden extra service charge that was put on our bill at the end. For a place that felt so client focused when we were there, we were left wondering whether this was overridden by personal gain.
Everything was thought of for a comfortable and welcoming stay. The welcome drinks and cakes were a nice touch. As was the friendly and personable service. The quietness of the room was lovely, even right next to the lift. Breakfast was superb. The location was fabulous.
Stayed in March 2024
Reviewed: 7 March 2024
Caroline
United Kingdomwe got an upgrade to a suite and champagne welcome drinks!!!
Stayed in February 2024
Reviewed: 5 March 2024
Erica
United KingdomFrom the moment we walked in, felt completely looked after, lots of little touches, that were not expected, like a welcome drink and complimentary nibbles in the bar in the evening before we headed off to our event. Nothing was a problem, all the staff were so nice and welcoming and breakfast the next morning was very chilled and food was delicious. Have already recommended to friends.
Stayed in March 2024
Reviewed: 26 February 2024
Rosemary
CanadaSpectacular location, kind and attentive staff, large bright room.
Stayed in February 2024
Reviewed: 23 February 2024
Jonathan
United KingdomLoved it all
Modern looking hotel with some classic elements, understated quality throughout. The the service was sharp and the staff seem to really enjoy catering for your needs, nothing was a problem.
Stayed in February 2024
Reviewed: 9 February 2024
Peter
FinlandCould have also buffet breakfast -not just ala' carte.
Room design and spaciousness very good.
Stayed in February 2024
Reviewed: 3 February 2024
Ilias
United KingdomCannot be complementary enough
Stayed in January 2024
Reviewed: 31 January 2024
Bruno
BrazilNothing. All perfect
Everything! The room, location and staff excelent!
Stayed in January 2024
Reviewed: 19 December 2023
Ian
United KingdomAll good.
Excellent staff, very attentive. Very good lunch and breakfast.
Stayed in December 2023
Reviewed: 1 December 2023
Hella
BelgiumThe breakfastroom: for me the chairs could be more comfy. It looked quite cold, for me it needs more fabrics.
Everything
Stayed in November 2023
Reviewed: 22 November 2023
Paul
United KingdomIt was all good
Room very spacious and comfortable. Room service excellent. Breakfast excellent
Stayed in October 2023
Reviewed: 21 November 2023
Mariam
United Arab EmiratesLocation was perfect! Definitely visiting again same hotel
Stayed in October 2023
Reviewed: 13 November 2023
Kazimierz
PolandThe lobby and bar area are is not too pleasant. No space to comfortably meet, do a bit of work outside the rooms
Perfect location, spacious rooms, great breakfast and very helpful, friendly and attentive staff
Stayed in October 2023
Reviewed: 5 October 2023
Tamás
RomaniaBreakfast could be improved.
Very convenient location, excellent room, confortable bed and professional staff.
Stayed in October 2023
Reviewed: 28 July 2023
Mohammed
Saudi ArabiaThe hotel location is perfect, the suite is bigger than most in London. The hotel manager Mr. Hakhan was exceptionally polite and helpful. All and all, Como is going to be my hotel of choice in my next visits to London.
Stayed in July 2023
Reviewed: 26 July 2023
Mira
United Arab EmiratesThe property is clean. Very fast room service. highly recommended! Will come again!
Stayed in July 2023
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