Reviews of Hampton by Hilton York Piccadilly 3 stars
46-50 Piccadilly, York, YO1 9NX, United Kingdom
#58 of 104 hotels in York
Guests' ChoiceReview score
Based on 15489 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.3
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Facilities
8.8
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Staff
9.0
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Value for money
8.3
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Free WiFi
8.8
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Reviewed: 28 May 2024
Kat
Greece24 reviews3 helpful votes9.0“Please don't drop the quality”- • Business trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
I am using this hotel for all my business trips to York and I love it overall. My one and only negative thing to say is that I have noticed a recent drop in the quality of the ingredients of the full English breakfast and especially the hashbrowns and the sausages.
Stayed in May 2024
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Reviewed: 28 May 2024
Tony
United Kingdom19 reviews7.0“Good overall”- • Leisure trip
- • Group
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The bar was often unmanned. Unable to provide an ice bucket. Smokers congregating at the entrance.
Well appointed decent sized room; good bed, decent bathroom (shower only) and good breakfast.
Stayed in May 2024
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Reviewed: 28 May 2024
Nicola
United Kingdom1 review10“Perfect location and lovely hotel”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Basic hot breakfast
Central to everywhere. Spacious areas and rooms were lovely. Breakfast was ok as most of the time the bacon was overcooked and they only done scrambled eggs which wasn’t the best. Staff were very friendly and helpful.
Stayed in May 2024
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Reviewed: 28 May 2024
Lewis
United Kingdom4 reviews8.0“Let's hope that they sort the fire alarm system.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Step coming out of shower. Three false fire alarms, one at 5.30am. Only one chair in bedroom. Difficult to control air conditioning.
Choice at breakfast. Room cleanliness.
Stayed in May 2024
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Reviewed: 28 May 2024
Gayle
Australia2 reviews10“We had a very pleasant stay.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Clean, great location, great included breakfast, friendly staff.
Stayed in May 2024
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Reviewed: 27 May 2024
Varun
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 2 nights
Location, breakfast and cleanliness
Stayed in May 2024
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Reviewed: 27 May 2024
Rebecca
United Kingdom13 reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
All of it. Beautiful and clean and great breakfast. Dtaff lovely and friendly
Stayed in May 2024
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Reviewed: 27 May 2024
Barbara
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
We found it a bit difficult to get from railway station because of roadworks but hotel couldn't do anything about that.
The hotel was really nice and staff were very accommodating. It is only a short walk into York.
Stayed in May 2024
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Reviewed: 27 May 2024
Zoe
United Kingdom5 reviews10“A great stay so close to centre of York”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Very spacious close to centre
Stayed in May 2024
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Reviewed: 26 May 2024
Samantha
United Kingdom8 reviews8.0“Good location, good breakfast. Nice clean rooms.”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Fire alarm went off at 7:45am on Sunday morning. Not told about any planned alarm. It went on for around 10 mins, just long enough for us to drag our butts out of bed and get dressed to leave in a hurry and as we reached the landing it stopped! Not a happy bunny about such a ride awakening.
Good location. Clean and well thought out bedroom plan. Love having a fridge in the room.
Stayed in May 2024
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Reviewed: 26 May 2024
Rachel
United Kingdom7 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Lovely hotel, rooms very clean and comfortable. Breakfast buffet was excellent.
Stayed in May 2024
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Reviewed: 26 May 2024
Diane
United Kingdom3 reviews9.0“Great, as always, we will be back.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I can't think of anything.
We love this hotel, it is close to bars, restaurants, the river and everything we love about York. It has become our hotel of choice for York.
Stayed in April 2024
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Reviewed: 26 May 2024
Christine
Canada3 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
No complaints!
Ordering food from the bar, breakfast, accessible room facilities Proximity to parking and major attractions Staff reacted promptly to issue with water leaks in bathroom
Stayed in April 2024
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Reviewed: 26 May 2024
Kerry
United Kingdom4 reviews2 helpful votes10“Lovely stay, everything was great, perfect location, definitely stay here again”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The hotel is perfect location very central, excellent breakfast, friendly staff, comfortable reception area with bar! 5min walk to shambles, 8 min walk to cathedral, just under 20 min walk from train station but £6 in taxi, lots of shops an pubs/restaurants around!
Stayed in May 2024
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Reviewed: 26 May 2024
Kerry
United Kingdom4 reviews10Exceptional- • Business trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
That its more expensive because the racing is on in York
Ive stayed a few times its an amazing hotel
Stayed in May 2024
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Reviewed: 26 May 2024
Nikki
Australia14 reviews1 helpful vote8.0“good location and good breakfast”- • Leisure trip
- • Family with young children
- • Queen Room with Sofa Bed
- • Stayed 1 night
The hotel was not able to accommodate request to check in an hour and a half early, even with months' notice (this may be different for a more plentiful type of room- maybe it was just because we had a family room which is a more rare type of room and a busy weekend). The view from the room was of a construction site and the air con circulated in a way that froze my head while I slept and the sofa bed was very very firm for our child. No parking and not cheap.
The breakfast buffet was pretty good but the coffee was not nice it mixed powdered milk in a machine and was not the best but there was a good selection of well presented food and a really nice area to sit in with plenty of space for many guests to sit. the room was very clean and updated nicely with cute pictures on the wall. Gym was good and 24 hour access. Staff were friendly and worked very hard on a busy weekend.
Stayed in May 2024
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Reviewed: 25 May 2024
David
United States2 reviews10“Absolutely great hotel if you visit York!!”- • Leisure trip
- • Group
- • Queen Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Maybe keep a coffee machine working in the lobby
Breakfast buffet was plentiful and very good. Beat my expectations. The staff at this hotel was phenomenal. Room was very cosy and well thought out. Would stay again if I came back to York!!
Stayed in May 2024
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Reviewed: 25 May 2024
Saquat
United Kingdom23 reviews2 helpful votes9.0“Good location, conference held in the main Hilton”- • Business trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
No day booking in staying little later.
Excellent and also veg option
Stayed in May 2024
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Reviewed: 25 May 2024
Robert
United Kingdom13 reviews8.0“Met expectations as a tourist.”- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 2 nights
Waiting for a spare table at breakfast.
Good location for our visit as tourists.
Stayed in May 2024
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Reviewed: 25 May 2024
Susan
United Kingdom14 reviews10“It served our purpose well for an anniversary mini-break.”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Just the view from the window, which was a demolition site, but this is no fault of the hotel.
Very friendly and efficient staff, lovely comfortable rooms, and an excellent breakfast.
Stayed in May 2024
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Reviewed: 25 May 2024
Gary
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Excellent experience great location breakfast included easy walking distance to the shambles and other main areas
Stayed in May 2024
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Reviewed: 24 May 2024
Laura
United States1 review9.0“Stag was wonderfully friendly and helpful!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and updated
Stayed in April 2024
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Reviewed: 24 May 2024
Sheila
United Kingdom1 review9.0“Second time of staying and would stay again”- • Leisure trip
- • Couple
- • Queen Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Breakfast very good great choice. loved location would definitely stay again
Stayed in May 2024
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Reviewed: 24 May 2024
Sue
United Kingdom10 reviews9.0“Thoroughly enjoyable experience”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
My daughter and I had a wonderful couple of days. We were pleasantly surprised at the location, it was very close to central restaurants. We had read that there might be an issue due to queueing at breakfast, however it was absolutely fine, no problem.
Stayed in March 2024
