Gardens were extremely shabby and overgrown with clapped out furniture. Rooms were very run down and are in need of an update. Rooms weren’t the cleanest. Bathrooms are in poor repair. No breakfast available! Rooms were overpriced for what we got.

The attached Indian restaurant. Location to city centre.

Stayed in May 2024

Very dated and tired

Staff

Stayed in May 2024

After I booked through booking dot.com I contacted HEWORTH Inn to ensure that breakfast was included, the dog was welcome and the evening meals had vegetarian options. When we arrived, the inn no longer does breakfasts or evening meals as the kitchen had been rented to a brand new Indian restaurant.Unfortunately two of our party do not like spice at all. I think we should have been informed of this change so we could have chosen a more suitable alternative. Xx

Staff who took over less than a week ago went out of their way with their helpfulness and made us feel most welcome.

Stayed in May 2024

The bathroom had a bad odour of ammonia, when we reported it they went to check and said it smelt like cleaning products! They said to check when we get back and they could move us to another room, when we returned we were not asked about it and it looked like she was off duty, The smell didn’t ease at all

Bar on site, the dj was good!

Stayed in April 2024

The location from the city. Room booked close to the Barbican for an event that got cancelled. We had to walk into the city which was about 10 mins. The room is ready for an upgrade but a new manager has been appointed and I am sure this is on his to do list

The Manager and staff are very friendly and made us feel welcome

Stayed in May 2024

The rooms could do with renovation.

Great location,and good sized rooms, which were clean and comfortable.

Stayed in February 2024

Shower was leaking freezing cold water from the base unit, tv signal was absolutely rubbish couldn't watch TV only had 5 channels but signal kept going so unable to watch them.

Good size room and 10 - 15 walk into York City centre

Stayed in February 2024

Had a leak through the ceiling one night. I had a double room and as there wasn’t another available I was given a single room in replacement as couldn’t stop in room, but was offered no compensation.

Close to job and city centre

Stayed in February 2024

The TV not working.

The staff were lovely and welcoming. The bed was amazing! We were in the family room and can't wait to visit again !

Stayed in February 2024

The tv in the room didn’t work, and found a few dark long hairs in the bedding…

I liked the location, host was very pleasant. The bed was also very comfortable.

Stayed in January 2024

All rooms tv wasn't working. Neither was WiFi. Had to change rooms due to having no hot water had to boil kettle and awful smell coming from sinks when used in morning . Said deluxe rooms on advertisement just basic rooms I feel .e.g rooms not looked like what was advertised on booking.com . E.g. some light bulbs not working apart from one in one room and all tv and WiFi not working in any three rooms that was used during our stay

Booked two rooms . Both rooms was clean.. One room was not suitable therfore swapped to a much better room .Once being informed of problems . Beds was comfortable .

Stayed in January 2024

Broken leaking dangerous shower, no milk in room. Heating on a timer . Only 3 coat hangers between us wall paper hanging off.

No breakfast

Stayed in December 2023

When I arrived I was told I didn't have a booking while I stuck to the pub carpet and then the landlady made me feel quite unwelcome it wasn't busy so I would have expected they would know I was coming? There are no lights in the car park and no sign to say go round the front so I tried to enter at the back and doors were locked. I wasn't told what to do in the morning when I left I came down to a dark entrance with noone there and let myself out..this isn't a problem but I would have liked to have known, I get the impression the pub has only recently been taken over so hope my feedback helps with improvements

This was a story of two halves the room was lovely and clean and had everything I needed, the food was really good and chatting to the chef I think he knows what he's talking about....however

Stayed in November 2023

Got greeted by Phil, very welcoming. Clean room , value for money and access to parking.

Stayed in June 2024

The landlord was very welcoming and friendly, as were the 'regulars' in the bar. The bed was the most comfortable bed we have slept in, resulting in a great night's sleep. The Heworth Inn is only 10 to 12 minutes walk to the city centre and has parking at the rear. We only booked 1 night but could happily have stayed longer.

Stayed in May 2024

Noise from main road,

Friendly helpful staff. Great beer garden.

Stayed in May 2024

Everything

It smelt of fags It didn’t feel safe for a lone female to stay It wasn’t well run There was no greet and meet It was not as advertised on booking.com I couldn’t stay The parking was not safe for my car It was a total disappointment and I immediately asked to cancel and was told I was wrong to have expected it to be deluxe as advertised given it’s price- in other words it was the view of the proprietor that it was my fault that their place was awful, which was why presumably they also operated under a no cancellation policy for letting the room.

Stayed in April 2024

Turned up to the place and was told they didn't have a double room which we had booked. we were in the book with our reservation, but there was no double room. we could have had single rooms or a twin room, but if I want those rooms I would have booked them

Stayed in April 2024

Run down. Lack of attention to detail. No bath towels. TV not working. No shower gel apart from a half opened pot left in the shower. No cups for the tea , no sugar, no spoons. Creased bed linen. Mattress worn out. Toilet seat wrong size and shape for the toilet.

Location for the purpose of our visit.

Stayed in April 2024

None

Friendly staff and locals rooms are very good for money would stay again especially for the location and free parking

Stayed in April 2024

Location excellent, Connor-bar manager was extremely friendly and helpful. We have booked to return, thoroughly enjoyed our stay. Thank you

Stayed in April 2024

Nothing

The rooms location and staff

Stayed in April 2024

Nothing

Plenty of space

Stayed in February 2024

Dated

Close to the centre and a good bar

Stayed in December 2023