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Reviews of Hillview House Hostel Inverness

Inverness Hostel, Merlewood Road, Inverness, IV2 4NL, United Kingdom

#49 of 50 hotels in Inverness

Guests' Choice

Review score

Based on 373 hostel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.2

  • Facilities

    6.5

  • Staff

    6.2

  • Value for money

    6.8

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 27 May 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    The place was dirty and needed a lot more improvement to receive guests... I wouldn't dare receive guests in my house in that state... Not enough space to park your car correctly

    Stayed in May 2024

  • Reviewed: 22 May 2024

    5.0
    Overall doable for a one night stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom floor taped down with masking tape due to water damage caused by open shower design

    Contactless checkin procedure. Convenient ensuite bathroom & linen included. Full kitchen facilities available

    Stayed in April 2024

  • Reviewed: 19 May 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Quadruple Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Where to begin. The listing says specifically there is a washing machine for guest use, when I asked the host he said there wasn't one and it must be a old listing. For the price, even though it is considered a hostel, the washer should be available. I was counting on it and instead I get to spend the next morning doing laundry at the laundry mat. There are also mixed instructions all over about the wifi (different ways to access and wifi names,) and where to put the keys (leave in door, but there's a hanging rack in the lobby area.) One bed was comfortable but the two twins were not.

    It was easy to find, check in and such. Reasonably clean.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    5.0
    Passable
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Noisy building , we could here upstairs walking, showers, talking. We didn't get peace until 1am. Sheets were cheap, pillow flat and no coffee sachets provided.

    Location was suitable for getting around Inverness.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night

    The owner does not care about the shared kitchen. The cleaner only cleans the rooms. Unfortunately, not everyone leaves the kitchen tidy and leaves. To use the frying pan we had to wash it after someone (which was not pleasant and I think it is not our job). Plus there was a clogged drain in the bathroom.

    Well-heated house, new airtight windows without mold (which is not obvious in Scotland). Good location in the beautiful town of Iverness. Good price-quality ratio.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    No frills value for money accommodation.
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lack of plug sockets/usb charging. Mattress could be better!

    Location & price.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We booked the hostel for the facilities it provides. But another room was arranged by the hosts in another hostel as an alternative and it was not having the facilities promised.. We were not even able to fill water in the kettle provided in the new room as the kettle size was bigger than the wash basin size. The new place booked also didn't have the kitchen which the hostel provides and we had planned everything accordingly. And when I called the hosts for the kitchen and other facilities he just said that you are getting an ensuite be happy with that or else you can go to other hotels and pay around 150 pounds for the same. The new room also had small spider in it.

    As the host said there was a pipe burst in the room we booked, they arranged another room in another place but it didn't have all those facilities mentioned such as the kitchen. Still the hosts requested us to call in the morning when we needed the kitchen then they told us to travel to the original place which we booked to use the kitchen. Thanks for this it was very helpful but it also led to a delay of about 45 mins to one hour in our trip.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Fine for a short stay
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    The kitchen was a little dirty; there was a dirty plate sat out the entire time I was there, there was only one fork and spoon and the spoon had sticky stuff all over it. Pots were dirty. The ‘private bathroom’ I had was a bathroom accessible to all guests but just had a small sticker saying “room 2 only” on it. The floorboards are very creaky and you can hear other guests a lot of the time.

    It was fine for a one night stay, I had a room to myself and it was pleasant enough. Bedroom was clean. Bathroom was clean.

    Stayed in March 2024

  • Reviewed: 23 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Was no tv in room. And unfortunately myself and other guests had to use phone lights in the morning to use the facilities in the kitchen as all the lights in place had fused. No staff answered message until long after leaving property

    Place was ok for a short stay.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    A bad smell in the room, windows were locked. There was furthermore too much heat and we had to switch off the radiators ourselves cause it was impossible to sleep (we were told the system was centralised).

    Nice room with cozy private bathroom

    Stayed in September 2023

  • Reviewed: 10 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The building was unloved and could have been so much more inviting with just a little care and attention.

    Hill view house was reasonably priced in a good location.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    5.0
    Disappointed.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    We've stayed several times before and this time standards have dropped, I know it's a hostel but at this price I at least expect tea and coffee making facilities in the kitchen. There was no tea, coffee, or milk in the kitchen. Also a notice to wash up after using cups etc but there was no washing up liquid. At this price you need to keep the kitchen in a hostel topped up with essentials. We wont stay again.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    On arrival I was absolutely stunned at the state of the place, the grounds looked like it was a fly tippers paradise! I wish I'd bought an army of cleaning materials with me just to be sure that the surfaces in the shared kitchen were clean.

    Can't say anything positive apart from that it had car parking facilities

    Stayed in August 2023

  • Reviewed: 27 August 2023

    6.0
    Average
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    WiFi network wasn't there

    Spacious family room

    Stayed in August 2023

  • Reviewed: 22 August 2023

    6.0
    Overall was comfortable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The kitchen was old Rusty and dirty kitchen utensils

    Spacious bedroom and bathroom Essential ammenities were provided Good parking place Good Wifi connection

    Stayed in August 2023

  • Reviewed: 12 August 2023

    5.0
    Ordinary stay at very high price.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night

    Kitchen was basic. There was no hot water in kitchen or bathroom for the night we stayed in. I did complain, someone came and started the boiler but hot water did not came to tabs.. So we left without bath.

    Location, Easy check in and out.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    interesting location but kitchen hygiene not done off the ground.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    the kitchen is deplorable in terms of hygiene. I threw away moldy yogurts that were several months old. no furniture is cleaned. we didn't have a fork half the stay. And no staff to talk to about it.

    the location was very well located 15 minutes from the center along the Ness.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Pleasant enough, but probably a little expensive for what we got.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    There was no WiFi in our room (room 4). Unfortunately the bath was out of order, and the sink was blocked and took a long time to drain. The shower worked fine in the evening, but there was no hot water after around 7am in the morning.

    The room was a nice big size for our family and the beds were clean and comfortable, while the bathroom provided extra room and was big enough for us all to wash. The location and on site parking was also very convenient.

    Stayed in July 2023

  • Reviewed: 16 June 2023

    7.0
    You get what you pay for, glad we stayed the night and no more.
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room smelled of smoke. The shower head kept falling. No soap in the bathroom. The towels for showering were the size of hand towels. And there was junk literally everywhere on the property.

    After hillwalking in the heat all day we were desperate for a shower and a cool, midge-free place to stay. though we were travelling in our camper van we opted for a night here. it delivered on the shower and cool place to stay but the place is bare minimum.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    5.0
    Adequate
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The outside space was non existent and the weather amazing no fun having to sit in room on a lovely evening or early morning. Outside space looked like a building site and seemingly abandoned cars. No drying up cloths to finish our washing up.

    The room was clean and the bed comfortable

    Stayed in June 2023

  • Reviewed: 12 June 2023

    6.0
    it was okay
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    no AC

    location

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    NOT A great and Pleasant stay as expected
    • Leisure trip
    • People with friends
    • Quadruple Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have a good experience though, as there was no water at the property, got stuck whilst taking a bath and the host didn’t know how to help, just answered I don’t know what to do.

    The location and cleanliness of the property.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    While I appreciate this runs like a hostel, the facilities could have been better. The room initially seemed OK, but once you walked around barefoot or in socks it was clear the floor of both the bedroom and shower room were not fully clean. The air vent in the shower room was filthy with dust. While I accept this is low budget place, there wasn't even soap for handwashng! Amazing given COVID & all other germs are still out there. The shower head was poor and the controls for the shower swivelled around completely, meaning it took 10 minutes to just try and get it to a temperature that wouldn't burn you. The shower leaked out onto the bathroom floor. A hairdryer would have been nice to have in the room. Only half of the spot light bulbs in the room worked. The bed was creaky and the mattress soft. Only 1 pillow per bed and no spares if needed. The floors creaked, the door handles squeaked (no sneaking to the loo in the night).And you could hear the noise of conversation from other rooms.

    Onsite parking. Large kitchen available for use. Spacious enough but simple triple room.

    Stayed in May 2023

  • Reviewed: 22 April 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night

    The shower in Room 3 is not fit for purpose. It began by being very cold and changed to dangerously hot. Controls not clear. Very difficult. A few minor items to attend to:- No tea towels to dry dishes. No bottle opener or corkscrew. No TV controller. No instructions for TV or DAB radio. The mixer tap in the kitchen is loose and wobbly. The unit would benefit from an information sheet/map to identify the nearest food shop and pub.

    Clean, comfortable and quiet. A pleasant hostel and I would be happy to visit again.

    Stayed in April 2023

Showing 1 – 25

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