1018 Dockside Road, Newham, London, E16 2FQ, United Kingdom
#376 of 1,009 hotels in London
Guests' ChoiceBased on 3734 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.2
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 3 June 2024
Rekha
United KingdomPrompt staff. Once it was very neat and second time the room was untidy n bathrooms weren't that good.
Stayed in March 2024
Reviewed: 2 June 2024
Mutowa
United Kingdomnothing much it's good value for money
The Staff the location and breakfast
Stayed in May 2024
Reviewed: 2 June 2024
Adnan
United StatesBreakfast was good value rooms were small but clean.
Stayed in June 2024
Reviewed: 31 May 2024
Valerio
ItalyBack to the hotel with public transport during the night was not so comfortable.
A good solution to spend 1 max 2 nights in London with a direct access to subway to go to city center. Clean and pretty new hotel with all facilities needed for a short trip.
Stayed in May 2024
Reviewed: 31 May 2024
Grzesiek_f
PolandThe family room was quite small and wardrobe was missing.
There was a friendly person. Short distance to the DLR station.
Stayed in May 2024
Reviewed: 31 May 2024
Dionne
United Kingdomthe parking was incredible expensive and got issued a fine as the road to access the hotel is prohibits vehicle access after 12 am
clean, comfortable and friendly staff
Stayed in April 2024
Reviewed: 30 May 2024
Ewa
United KingdomI would like to have a small fridge in the room. Not much space for clothes.
Friendly staff. Good connection with the city centre. Good hotel for this price.
Stayed in May 2024
Reviewed: 30 May 2024
Anish
United KingdomAlthough I was rented a family room, the room was quite crowded and small. It seemed more like a single room. I'm not sure if this is the standard size for all rooms or just mine, but I'm not very happy with it.
Every member of staff is amiable and offers excellent customer service; in particular, Jyothi and Zanki, the FO staff, as well as Susan and Jai Prakash, the restaurant staff, are highly helpful. Even though parking is chargeable but have good parking facilities.
Stayed in May 2024
Reviewed: 29 May 2024
Brian
United KingdomLocation was good and room was good.
Breakfast was cold, no clean cutlery, cereal dispensers were blocked, staff looked rushed off their feet and could not cope.
Stayed in May 2024
Reviewed: 29 May 2024
Oliver
GermanyThe English breakfast was good but could offer a bit more variety, some vegetables, cheese, vegan spreads
Convenient location, especially if traveling from the London City airport. Good rooms, very nice and clean bathroom.
Stayed in May 2024
Reviewed: 29 May 2024
Muhammad
TurkeyNothing
The staff was very welcoming and accommodating. Make you felt at home with a friendly approach and I had a few questions regarding the location, metro etc. and Museera from the staff was really helpful. The others like Alp, Joyti, Priyanka and Paulina chipped in as well.
Stayed in May 2024
Reviewed: 28 May 2024
Roy
Costa RicaThe surroundings at night were very isolated, giving a sense of insecurity.
The room was nice and quiet, but you could easily hear the people walking in the room upstairs. Breakfast was okay, but with many options. Location was good for an early flight from LCY, but then again LCY opens at 11 am. Close to the train/underground. It was everything you expect from a Holiday Inn.
Stayed in May 2024
Reviewed: 28 May 2024
Alan
United KingdomNothing
All the same
Stayed in May 2024
Reviewed: 27 May 2024
Shelley
United KingdomPillows bit small!
Clean, fresh. Great service
Stayed in May 2024
Reviewed: 27 May 2024
Joseph
United KingdomYour network was down the morning I left when I requested for my receipt, I was told by the reception staff that it will be emailed to me but unfortunately up until now, I'm yet to get the receipt of my payment during my stay at your hotel. I believe the team can do for more.
I love everything,I enjoyed my stay
Stayed in April 2024
Reviewed: 27 May 2024
Fayez
Saudi ArabiaThe room area is small.
Clean room and very helpful stuff and it's close to Excel london where is the conference located.
Stayed in May 2024
Reviewed: 25 May 2024
Jiří
Czech RepublicAppreciate the built in usb chargers Close to the public transport Fine breakfast Affordable price
Stayed in April 2024
Reviewed: 24 May 2024
Paramaconi
SwitzerlandAirport shuttle please.
Close to the airport. Clean and quiet. Breakfast was ok
Stayed in May 2024
Reviewed: 23 May 2024
Kate
United KingdomGood selection of items for breakfast. Clean and pleasant dining area
Stayed in May 2024
Reviewed: 22 May 2024
Malcolm
United KingdomRoom price for lone traveller much to high. Would appear prices go up when events are on and taking advantage by hiking prices !
Good location for the O2
Stayed in May 2024
Reviewed: 15 May 2024
Helen
United KingdomExpensive. Room facilities lacking.
Location is great for Excel and City airport. Easy to access
Stayed in May 2024
Reviewed: 13 May 2024
Alan
United KingdomAll good
Clean, modern, and extremely comfortable beds. Good breakfast with friendly staff.
Stayed in May 2024
Reviewed: 11 May 2024
Nicolas
United KingdomSome dirt in bathroom, pizza was very obviously Chicago town stuffed crust pizza
Everything else
Stayed in April 2024
Reviewed: 10 May 2024
Adrian
United KingdomRoom wasn't cleaned when we got back and only one towel left in room. Car parking cost was rather high.
Nice room friendly staff, next to the DLR for access to attractions. A nice breakfast selection with plenty of seating.
Stayed in May 2024
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