71 Alma Road, Windsor, SL4 3HD, United Kingdom
#13 of 13 hotels in Windsor
Guests' ChoiceBased on 2479 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Jac
United KingdomThe double bed was against the wall.
Very modern, clean
Stayed in May 2024
Reviewed: 27 May 2024
Michael
United KingdomDistance from town center was under estimated
Excellent facilities
Stayed in April 2024
Reviewed: 26 May 2024
Bernhard
GermanyI booked a twin room via this platform (clearly indicated two beds during booking process, this was not marked as subject to availability) but got notified only a day after the booking that two beds would be subject to availability. Upon arrival no twin was available.
Clean, modern room, near city centre, friendly staff
Stayed in May 2024
Reviewed: 25 May 2024
Ewelina
IrelandWe stay here on our way to Legoland. Good location. Friendly staff. Walking distance to the centre, shops and busses. Some place to eat in the area very very nice. Definitely will be back.
Stayed in March 2024
Reviewed: 25 May 2024
Robert
AustraliaRoom was nice Good breakfast Helpful staff
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United KingdomWe were disappointed about the Menu Choice for evening meals. SInce we stayed last time the menu has been reduced a lot and only offers curry (which was delicious!), pizzas (which were also very nice) noodles and burgers. We would have preferred more choice on the menu.
We have stayed at this hotel before. It is perfectly situated for visiting Windsor Castle - our reason for the trip. It is a 10 minute walk. The rooms are spacious, clean and comfortable, with a great shower and the staff are friendly and helpful. Breakfast is good - self service.
Stayed in May 2024
Reviewed: 23 May 2024
Michael
United KingdomNoise from planes going over most of the night
Room very clean and breakfast was good,
Stayed in May 2024
Reviewed: 19 May 2024
Julia
United KingdomExcellent location with parking. Very helpful staff.
Stayed in May 2024
Reviewed: 18 May 2024
Nicola
United KingdomRefurbished Room Bedside Table is between two beds and is too small. Last time we had a table each end but this was on an upper level not ground floor.
Great. Good choice. Perhaps choice of egg style.
Stayed in May 2024
Reviewed: 11 May 2024
Greig
United Kingdomonly small criticism is I had a food order taken by a trainee (not her fault), to then be told by another team member only pizzas were available. Meant we had to change dinner plans with little one. Notification to say limited menu on display would have been helpful. Had a great stay and would stay again.
Very modern feel, very clean staff friendly and accommodating.
Stayed in May 2024
Reviewed: 10 May 2024
Nigelonich
United KingdomMy room 311 had an adjoining door to the room next door. At 730am I could hear every word of the teams call from the room next door. This is a very big problem for discretion and confidentiality.
Very clean room in good condition
Stayed in May 2024
Reviewed: 9 May 2024
Mandy
United KingdomCar park was under ground and no space to open the boot on car.
Very friendly staff
Stayed in May 2024
Reviewed: 8 May 2024
Fiona
IrelandRoom was too small for 3 of us bed wasn't that comfortable either
Great location friendly &helpful staff little walk to town and near all bus stops to legoland Heathrow etc
Stayed in May 2024
Reviewed: 27 April 2024
Damien
United KingdomThe café was not open as advertised Breakfast was basic
Location was good
Stayed in March 2024
Reviewed: 27 April 2024
Manjula
United KingdomA slight walk through the city to get to Alma Road and had to cross a busy road but it’s fairly direct route to get to.
Clean, quiet and comfortable with a good breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Istvan
HungaryFriendly staff, very good location. The breakfast could be better.
Stayed in April 2024
Reviewed: 24 April 2024
Moongyung
United KingdomNo room service and wifi was unstable
Clean
Stayed in April 2024
Reviewed: 23 April 2024
Kevin
United KingdomN/A
All
Stayed in April 2024
Reviewed: 23 April 2024
Daphne
United KingdomWe were confused by the car park when we arrived we didn’t realise that we had to press a button at the top of the slope to lift the barrier at the bottom but we rang the hotel from the car and a lady came out and pressed the button for us.
Breakfast was great location is good it is beneath the flight path to Heathrow but the planes ✈️ didn’t bother us
Stayed in March 2024
Reviewed: 19 April 2024
Asalter
United KingdomHave stayed at this hotel when I visit Windsor for a number of years. I like the quiet location within walking distance of Windsors amenities. There is a pleasant outside area for drinks amd breakfast if the weather is good. The staff have always been very pleasant and efficient.
Stayed in April 2024
Reviewed: 14 April 2024
Jonathan
United KingdomThe cleanness of the bathroom wasn't the best, mould around the shower head, doors and silicon in the shower. cupboard doors damaged and missing from units in the the breakfast room.
Breakfast was enjoyable.
Stayed in April 2024
Reviewed: 11 April 2024
Sok
SingaporeElevator was broken
Stayed in March 2024
Reviewed: 11 April 2024
Natalie
United KingdomNothi long springs to mind
Excellent, good selection
Stayed in March 2024
Reviewed: 9 April 2024
Jemma
United KingdomEven though on the map it seemed close to the town there was a 10 mins walk so not ideal in bad weather
Parking was good and cheap. Let us park early and not check in until later
Stayed in April 2024
Foz do Iguaçu, Brazil
Aarau, Switzerland
Montoggio, Italy
Port Elizabeth, South Africa
Baxter Springs, USA
Lisbon, Portugal
Pula, Croatia
Vrboska, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content