Esplanade, Ayr, KA7 1DT, United Kingdom
#9 of 11 hotels in Ayr
Guests' ChoiceBased on 1896 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 1 February 2024
Mcphee
United KingdomStayed in room 12 and there was a constant humming as if heating plant was nearby.
Great breakfast and reasonable bar prices. Great location right on waterfront.
Stayed in January 2024
Reviewed: 30 January 2024
Marjorie
United KingdomNothing
Great value for money, clean room,friendly staff n delicious hearty breakfast.
Stayed in January 2024
Reviewed: 29 January 2024
Sarge01
United KingdomSmall shower.
Very good
Stayed in January 2024
Reviewed: 29 January 2024
Catherine
United KingdomNothing I didn’t like
Locality / cleanliness and friendliness of staff
Stayed in January 2024
Reviewed: 28 January 2024
Janet
United Kingdoma design problem: the shelf in the bathroom is quite high . This fine for me (im reasonably tall), but smaller people might find this ( and the resultant height of the mirror ) awkward.
staff all polite and prompt to respond
Stayed in January 2024
Reviewed: 28 January 2024
Bernadette
United KingdomNil
Very comfortable and nice atmosphere
Stayed in November 2023
Reviewed: 22 January 2024
Pamela
United KingdomRoom was in the basement essentially, small room with zero view - umless you count car wheels or feet walking by but it is only a place to sleep so didnt bother us too much.
Location was great, main enterance area very new and modern, resturant gorgeous, with a view out to sea. Breakfast was plentyful and very tasty. Bar prices and food prices very reasonable.
Stayed in January 2024
Reviewed: 18 January 2024
Francis
United KingdomNot a thing
Very friendly staff and exceptional location… food was very good as well
Stayed in January 2024
Reviewed: 12 January 2024
Gillian
United KingdomGreat staff. Warm and comfy rooms. Lovely breakfast
Stayed in January 2024
Reviewed: 8 January 2024
Lorna
United KingdomNothing, was great.
Lovely staff, great food - highly recommend
Stayed in January 2024
Reviewed: 5 January 2024
Clare
United KingdomThe only concerning issue was the shower tray. Rather slippery, not dimpled. Could have done with a grab rail.
Very comfortable accommodation, great bed, lovely room. The staff were great - really attentive. Location ideal on seafront. Beautiful views.
Stayed in January 2024
Reviewed: 2 January 2024
Morag
United KingdomWe had gone out for dinner came back to have a drink in hotel on Hogmanay at 9.40pm only for the bar to be closed, we then spent the bells in our room. As this was our first time away for the Bells was a little disappointed.
Breakfast was nice and staff too. Nothing was a problem.
Stayed in January 2024
Reviewed: 31 December 2023
Floortje
NetherlandsOnly stayed for one night, good location if you are traveling by bus. The man at the reception was very kind
Stayed in December 2023
Reviewed: 19 December 2023
Steven
United KingdomCheck out time a bit early.
Cleanliness, size of room, breakfast, great staff.
Stayed in December 2023
Reviewed: 18 December 2023
David
United KingdomShower curtain fragile
Location
Stayed in December 2023
Reviewed: 17 December 2023
Stacey
United KingdomRoom was so hot! Even after turning the radiator off
Great hotel. Friendly staff. Clean rooms.
Stayed in December 2023
Reviewed: 17 December 2023
Julie
United KingdomRoom getting ready for a re-fresh Hot water tap in bathroom would’nt get hot
Nice room, comfy bed, great restaurant Great views from our room
Stayed in December 2023
Reviewed: 15 December 2023
Ian
United KingdomSea view
Fantastic breakfast
Stayed in November 2023
Reviewed: 13 December 2023
Gwen
United KingdomThe shower had a curtain.
Large room with a very comfortable bed. Very good breakfast
Stayed in December 2023
Reviewed: 12 December 2023
Sinead
IrelandStaff were friendly, the food was excellent. I loved the closeness of the sea. Would definitely stay their again.
Stayed in December 2023
Reviewed: 10 December 2023
Adrian
CanadaShorten menu, but it was not a botter
Very cozy and friendly staff. From reception to restorant very pleased with service
Stayed in December 2023
Reviewed: 10 December 2023
Douglas
United KingdomThe electric shower was poor in respect of both water pressure and setting to the correct temperature. Hotel tried to mitigate this with precise instructions about the shower and it is a shame that this let the hotel down.
Lovely location on the seafront. Staff were friendly and accommodating. Breakfast was very good and cooked perfectly. Room was clean, comfortable and quiet. Was excellent value for the price and would recommend.
Stayed in November 2023
Reviewed: 6 December 2023
Allyj56
United KingdomBar prices too expensive Room a little on small side Poor shower and basin taps need replaced
Modern restaurant and reception with fire Pleasant staff
Stayed in December 2023
Reviewed: 6 December 2023
Kenneth
United KingdomComfortable hotel and lovely staff
Stayed in December 2023
Reviewed: 4 December 2023
Sinead
IrelandThe fan in the bathroom was very noisy.
The hotel itself has a warm and relaxed atmosphere. The staff are lovely and the food is excellent. I highly recommend booking a meal in the restaurant. It is a thumbs up from me.
Stayed in December 2023
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