9 Aldgate High Street, City of London, London, EC3N 1AH, United Kingdom
#185 of 1,011 hotels in London
Guests' ChoiceBased on 2574 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 4 June 2024
Deeya
United KingdomThe service was excellent. The staff decorated the room for a surprise anniversary trip it was lovely.
Stayed in June 2024
Reviewed: 3 June 2024
Amy
United KingdomShower could have been slightly cleaner.
Fantastic location and value for money! The staff were all very lovely, and even helped post back a shirt we left in the room. Will 100% be booking here again for my next stay in London.
Stayed in May 2024
Reviewed: 3 June 2024
Mark
AustraliaCan’t fault the property
Immaculate property with very high standards The rooms were cleaned to perfection, nothing was missed any assistance required was attended to immediately
Stayed in June 2024
Reviewed: 3 June 2024
Naomi
NetherlandsIf you want to go to the rooftop as a paying guest, you have to go all the way down to the reception first and then go back up. I think this is not very convenient towards guests.
Friendly staff, very clean rooms and good location.
Stayed in June 2024
Reviewed: 3 June 2024
Benjamin
FranceThe only bad note is an automatic light in the closet, that kept turning on everytime we move because it was not possible to close the door of closet completely… but we managed not to pay much attention to it.
Location, Service, the staff was very friendly and helpful… everything was excellent
Stayed in June 2024
Reviewed: 2 June 2024
Miss
United KingdomClose to everything, very clean Really enjoyed our stay
Stayed in June 2024
Reviewed: 2 June 2024
Mark
United Arab EmiratesLimited options for breakfast.
When I checked in the room that was given to me doesn’t have a/c. The reception guy helped me transferred to a new room and upgraded me to a suites. Given that I am so tired due to long travel and not feeling well the reception guy makes it as fast as he can so I can rest right away. Kiddos to the reception guy unfortunately I forgot his name.
Stayed in June 2024
Reviewed: 31 May 2024
Levent
United KingdomOnly thing I didn't like was we only stayed 2 nights
It was our first time staying Together and hotel saint made it an miracle by giving us their best room as a birthday gift. It was much more than we expected and we had so much fun.
Stayed in May 2024
Reviewed: 31 May 2024
Gareth
SwitzerlandAircon was very aggressive regardless of settings so I had to continually switch it on and off to achieve preferred ambient condition.
Location perfect for my needs, right next to a tube station and on the edge of the City. Room was large enough to work in, spotlessly clean and good shower.
Stayed in May 2024
Reviewed: 31 May 2024
Saff
CanadaN/a
Underground train next door. Walking distance to London Bridge. Close trian ride to museums and attractions
Stayed in May 2024
Reviewed: 30 May 2024
John
AustraliaEverything was great - if there was one negative it was that the lifts seemed very slow.
Check in was fantastic and the rooms were kept super clean. Really well located with 3 tube stations nearby.
Stayed in May 2024
Reviewed: 30 May 2024
Stanislau
BelarusThe pressure of water in the shower is very bad. Please fix it
The location and super friendly stuff.
Stayed in May 2024
Reviewed: 29 May 2024
Ruba
United StatesFront desk staff were very helpful and hospitable. They go above and beyond. Location was great and right next to a train station which was convenient. Room was nice and view was fantastic.
Stayed in May 2024
Reviewed: 28 May 2024
Staci
United StatesI was not impress with the options for the continental breakfast. I won’t get continental bkfst again. There were not enough options.
Location. Rooms were nice. Staff was helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Kellie
United Kingdom12th floor, very quiet room was great, breakfast lovely. I left my blouse in the wardrobe and this was found and thank you so much for posting it back to me, that is such great service, so thank you very much. Staff, hotel, room was brillant.
Stayed in May 2024
Reviewed: 27 May 2024
Roisin
United KingdomNothing, it suited us well.
The location was excellent and next door to tube. It was very clean and the room was very well equipped with everything we needed. Very quiet despite being a busy bank holiday weekend. I would definitely stay again.
Stayed in May 2024
Reviewed: 27 May 2024
Jack
United KingdomIncredibly helpful staff, from booking through to check in. Clean room with great views.
Stayed in May 2024
Reviewed: 27 May 2024
Fernando
PortugalProximidade de metro
Stayed in May 2024
Reviewed: 26 May 2024
Jenny
United KingdomNothing bad but it would be good to have bathrobes and slippers in the room.
Stayed in May 2024
Reviewed: 26 May 2024
Mark
CanadaRoom was very small. It looked much bigger on the website, so you could say the photography mis-respresented the room (a bit of a deception). Spouse did not like the black bathroom and she missed the bathtub, which is her preference as opposed to a shower.
Excellent downtown location was close to historic Tower of London and the Thames river, which was great for stepping out on the town.
Stayed in May 2024
Reviewed: 26 May 2024
Stacy
United KingdomNothing !!
Location , beautiful bar downstairs with super friendly staff , and our room was upgraded by surprise to a suite ! Stunning room very clean
Stayed in May 2024
Reviewed: 26 May 2024
Crystal
Canadan/a
Rooms were well laid out, very clean and so quiet!
Stayed in April 2024
Reviewed: 26 May 2024
Nick
United KingdomNothing was wrong with the property during my visit.
Excellent facilities and location
Stayed in May 2024
Reviewed: 25 May 2024
Dmfan16
Trinidad and TobagoGreat service at front desk. Quick check in and check out. Comfortable room
Stayed in May 2024
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