Black Lion House, 45 Whitechapel Road, Tower Hamlets, London, E1 1DU, United Kingdom
#247 of 1,011 hotels in London
Guests' ChoiceBased on 2907 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.3
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 2 June 2024
Savou
United KingdomNothing
It was very clean and welcoming
Stayed in June 2024
Reviewed: 2 June 2024
Michelle
United KingdomThe air conditioning goes off at night and it gets very warm. We were not able to get a good night sleep
The breakfast was very good. Plenty of choices
Stayed in June 2024
Reviewed: 29 May 2024
Miroslava
Slovakia- Liquid hand soap could be provided instead of a bar to eliminate waste - It is relatively common for hotels in the UK not to provide toilet brushes, but I found it little bit odd - The room for breakfast is quite tight
- Very nice hotel with a beautiful interior - Clean room with a nice view of the city (we had a king room on a high floor) - Big modern TV in the room - Good breakfasts - A rooftop bar with a great view - Close to the underground station and very close to the city centre - One stop from Liverpool Street station - There are many restaurants around the hotel - Tesco express right next to the hotel - On the day of checkout, we could leave our luggage in the hotel
Stayed in May 2024
Reviewed: 28 May 2024
John
United Kingdomnot knowing there was a gym til i left
Breakfast good tab pricey but lots on offer
Stayed in May 2024
Reviewed: 26 May 2024
Babatunde
IcelandVery nice hotel and good location. The staffs were friendly and helpful.
Stayed in May 2024
Reviewed: 24 May 2024
Catherine
FranceSee above. Majority of staff seemed inexperienced and unable to read those small details that make guests feel comfortable
Staff are a mixed bag. Great welcome on reception but made to feel a problem by the (very slow, ill -informed and slightly offhand barman) and security guy
Stayed in May 2024
Reviewed: 24 May 2024
Susmit
United KingdomThe room wasn’t very clean that I will expect. Dust behind the TV and few places.
Nice location - just a few minutes walk from Aldgate East Hammersmith and City line subway. The property is having a roof top with the best view of business district.
Stayed in May 2024
Reviewed: 24 May 2024
Fabrice
United KingdomGreat locatioon - room was better than expected - Balcony was a good bonus.
Stayed in April 2024
Reviewed: 23 May 2024
Emma-louise
United KingdomNothing
Very clean and very friendly staff, very accessible
Stayed in May 2024
Reviewed: 21 May 2024
Roel
BelgiumThe rooms couldn’t be ventilated because the windows didn’t open. The airco wasn’t working properly which lead to higher than comfortable room temperatures at night. Although the staff was friendly in general, there was a big exception: the guy at the bar was right out unfriendly and impatient. On top of that, he charged 12.5% service charge for 4 cans of soft drinks (@ 3£pp) we took from the refrigerator ourselves, no glass nor service at all.
The hotel is located next to a nice, trendy neighbourhood, and close to 2 subway stations of different lines, which really improves your mobility throughout London. The staff was friendly, especially the guy at the breakfast desk.
Stayed in May 2024
Reviewed: 21 May 2024
Adam
United Kingdomthe breakfast was a little too busy and cramped. Too many tables in my opinion.
Stayed in May 2024
Reviewed: 17 May 2024
Edmund
United StatesIt would be nice if breakfast can start earlier than 7 or providing take-away breakfast, as we took a couple early tours and missed our breakfasts.
Modern facilities, useful space, good breakfast!
Stayed in May 2024
Reviewed: 16 May 2024
Nejc
Slovenia/
Perfect location, nice room, delicious breakfast. Staff was very kind and helpful. Room was clean and spacious. We were greeted with coffee and some snacks.
Stayed in May 2024
Reviewed: 16 May 2024
Bernie
IrelandGreat stay lovely staff
Stayed in May 2024
Reviewed: 15 May 2024
Ezeaka
United KingdomEverything was lovely
The facilities was net and modest
Stayed in May 2024
Reviewed: 14 May 2024
Rachel
United KingdomAn extra £5 fee on check in for no reason
Great location and rooms
Stayed in May 2024
Reviewed: 11 May 2024
Aleš
SloveniaSmell of the room when we entered.
The hotel was well-located and the room size was decent, featuring a large TV which was a plus. The staff were competent and the room maintained a satisfactory level of cleanliness. The breakfast was rather basic but ok. Overall, the stay was acceptable for a short visit but lacked standout features.
Stayed in May 2024
Reviewed: 9 May 2024
Lucia
United KingdomN/A
Nice, clean and what I needed for a 1 night stay for work
Stayed in April 2024
Reviewed: 8 May 2024
Emma
United KingdomPerfect location close to tube and buses. Gorgeous views from roof bar. Great staff
Stayed in April 2024
Reviewed: 6 May 2024
Graeme
AustraliaHad an issue with the aircon , breakfast was average and hard to get a table , found the bed had a bow in it , usually an indicator of old mattress , no carpet on the floor, reminded me of cheap hotel
Stayed in May 2024
Reviewed: 6 May 2024
David
SingaporeBreakfast area a bit small for the size of the hotel. Had people queuing around the corner waiting for tables at busy periods. Hired out the rooftop bar for a private event on Friday and Saturday, when we wanted a quiet drink rather than go out to a local pub.
Friendly staff.
Stayed in May 2024
Reviewed: 4 May 2024
Csilla
HungaryTop location, more than great breakfast, beautiful room, smooth check-in and check-out, comfortable bed
Stayed in April 2024
Reviewed: 1 May 2024
Dave
United KingdomThe room was a little bland. Might be nice if some time was spent giving the interior a bit of style and character.
Value for money
Stayed in April 2024
Reviewed: 1 May 2024
Nathalie
SwitzerlandThe hotel is on a busy street with a lot of homeless/drug addicted people. I did expect a bit more luxery as its a Hyat.
The hotel team was nice. The room was big and clean.
Stayed in April 2024
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