Portland Street, Manchester, M1 4GX, United Kingdom
#59 of 116 hotels in Manchester
Guests' ChoiceBased on 6267 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 2 June 2024
Ewan
United KingdomSqueaky doors - when occupants next door came in at 3am it sounded as if door of our room was opening. WD40 on every door would solve this.
Friendly helpful staff, Funky relaxed foyer/bar. Functional comfortable room
Stayed in June 2024
Reviewed: 2 June 2024
Tracy
United KingdomNothing.
Spacious twin room. Clean, great shower. Nice bar area. Only stayed one night, visiting Manchester for a concert.
Stayed in June 2024
Reviewed: 1 June 2024
Plummer
United KingdomLocation,amenities, friendly and helpful staff who put us in a quiet room.
Stayed in June 2024
Reviewed: 1 June 2024
Ruth
United KingdomBreakfast at an other hotel Room a little dated
Location central Friendly helpful staff
Stayed in June 2024
Reviewed: 1 June 2024
Jiing
United Kingdom-Air circulation in the room, it gets a bit warm and there is only one window.
-Spacious -Clean -Comfortable bed -Excellent staff
Stayed in June 2024
Reviewed: 1 June 2024
Sue
United KingdomBreakfast was in Novotel next door, thought it was a bit average, probably wouldn't bother including it if I made a return visit.
Staff extremely helpful and friendly, nothing was too much trouble.
Stayed in May 2024
Reviewed: 1 June 2024
Sunburn007
United KingdomUnable to open windows as it was very noisy outside (on a busy street)
No water in the room. Rooms very warm (unable to open windows) Comfy bed
Stayed in May 2024
Reviewed: 1 June 2024
Suzanne
United KingdomStaff were excellent
Room was great value
Stayed in May 2024
Reviewed: 31 May 2024
Ana
PortugalNo hand towels provided
The location is excellent and the bed was very comfortable
Stayed in May 2024
Reviewed: 30 May 2024
Gary
United KingdomI thought it was a little expensive
Didn’t have breakfast in the hotel
Stayed in May 2024
Reviewed: 30 May 2024
Elitsa
BulgariaThe mattress was very hard and a bit uncomfortable. Also the windows were not soundproof.
Very clean bathroom. I loved that shower gel and shampoo was included.
Stayed in May 2024
Reviewed: 29 May 2024
Helen
United KingdomWe couldn't find the TV remote but didn't ask as it wasn't really needed
Great Room, 219, although looking out onto Portland St it was so quiet during the night, hotel corridor also very quiet. Bathroom was great with nice quality towels and fab shower and toiletries. 12 noon check out too which was an added bonus
Stayed in May 2024
Reviewed: 27 May 2024
Doug
AustraliaStaff very responsive to requests for additional amenities. Management response to resolving a communication issue with front of counter staff. Breakfast arrangements. Location of facility
Stayed in May 2024
Reviewed: 26 May 2024
Lia
United KingdomHotel pillows were hard but other than that cant complain
Easy to locate, very central, good price for the stay.
Stayed in May 2024
Reviewed: 25 May 2024
Brayden
AustraliaOur key card didn’t let us back into our room one time when we went back but the staff member was super helpful sorting this issue
Nice and central location with huge rooms and huge showers, great place to stay
Stayed in May 2024
Reviewed: 24 May 2024
Julian
United KingdomNothing
Fast check in. Good sized room. Very clean bathroom.
Stayed in May 2024
Reviewed: 23 May 2024
Martin
United KingdomBreakfast was inconvenient at the hotel next door and everything that was supposed to be hot wasn't...really disappointing as I look forward to a hot cooked breakfast
Everything including room, cleanliness and friendly efficient staff
Stayed in May 2024
Reviewed: 22 May 2024
Lisa
United KingdomBreakfast next door at the Novotel excellent. Good location.
Stayed in May 2024
Reviewed: 22 May 2024
John
United KingdomThe room was too hot and the air conditioning only came on when the dial was turned to the maximum temperature.
The hotel is well situated and the room price including breakfast was very reasonable.
Stayed in May 2024
Reviewed: 22 May 2024
Clive
United KingdomBreakfast and Hotel was very good
Stayed in May 2024
Reviewed: 20 May 2024
Chris
CanadaI wish the room had a small bar fridge of some kind so that I could store water in particular. But aside from that, it was fine.
the breakfast was outstanding (shared with Novotel). The room was fine - clean, not overly small. The hotel was well located, and the bathroom was great, too. it was an excellent choice.
Stayed in May 2024
Reviewed: 20 May 2024
Lynda
United KingdomConvenience to everywhere. Staff lovely.
Stayed in May 2024
Reviewed: 20 May 2024
Paul
United KingdomWifi is confusing. It looks like you need a code, but in reality you didn't. Very unclear Wifi joining page and reception said "yeah I know, we get asked this alot". Breakfast facilities at sister hotel very nice but seemingly cheap ingredients. Sausages looked wonderful, but once eaten were bland and "meatless". Breakfast had many people, all queuing for 1 coffee machine ???
Room very comfortable and heating / aircon worked nice to get the temperature I wanted. Shower nice and hot and room clean and quite
Stayed in May 2024
Reviewed: 18 May 2024
Sian
United KingdomIt was a basic room and could have cost a cheaper rate. The window was shut, but there was still a chill, it sounded like the window was still open (could hear the outside sounds clearly still) The staff checked us in quickly but didn't seem to be very enthusiastic, had a very basic customer service attitude. Can't fault the location though, it was a 5 minute walk from the city centre! To sum up, it was a good enough room for an overnight stay.
Convenient for a stay overnight. Had everything in the room that we needed.
Stayed in May 2024
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