Room was a good size, bathroom was also very big. Poor water pressure in the shower but very warm. Food in the pub was amazing, advise booking as quite busy. Bed was very hard, but not uncomfortable when sleeping.

Stayed in May 2024

Location, staff friendly and helpful

Stayed in May 2024

Everything

Stayed in May 2024

The location was brilliant the hotel was lovely the room. Was lovely and spacious staff where friendly and helpful would definitely stay again and taxi into chester was only 10 pounds .I had the breakfast aswell and that was really nice .

Stayed in May 2024

Having to leave.

Our room was the the Duck inn Room 13. It was lovely. We ate in the restaurant Sunday night and had breakfast Monday morning, both were beautiful. We would defiantly return. Thank you

Stayed in May 2024

Shower was a little intermittent.

This property was in a fantastic location. It was very close to all attractions. You can walk along the river in to Chester centre The team that were working during our stay were all very friendly.

Stayed in May 2024

Not a huge issue - but as the hotel is part of the pub it sort of confuses check in/out

very safe and high quality rooms - definitely recommend

Stayed in May 2024

really felt safe and friendly for solo guest and rooms are gorgeous - and a short distance from Cheter city centre, whilst being out in the country air.

Stayed in May 2024

Like everything. Bar staff could do we being more cheerful and learning to smile. This has only been a note on this staff usually lovely staff. Waiting staff excellent.

Always enjoy our stay here, it’s a favourite for us to visit. Location and rooms can’t be beat. Love the rooms both upstairs in the pub and annex. Great food and lovely seating area outside.

Stayed in May 2024

Evening meal rather disappointing ...obviously been a very busy Sunday service. However, drinks good and very reasonably priced, plenty of staff. We would stay again as walking distance along the canal into Chester!

Lovely large room 3 very comfortable bed, good shower, very clean. Very helpful staff ...Josh arranged room allocation prior to our stay. Lovely setting on canal. Good breakfast choice, plentiful and good quality and served with a smile!

Stayed in May 2024

Even though booking. Com hadn't booked the family room I paid for so was only given double room. Manager at Cheshire cat included breakfast next morning to compensate for initial extra charge paid for family room. Therefore was sorted quickly and without fuss. As there were only 2 of us the double room was fine, however Booking. Com should have booked the correct room so all credit to Cheshire cat.

Lovely and clean food was lovekt

Stayed in May 2024

There's not a lot not to like. It was a bit fiddly getting into our room because immediately after the bedroom door was a set of steps, but once upstairs, the size of the room and the bathroom were fine.

We stayed for one night after a shopping trip to Cheshire Oaks. For the price we paid, the whole stay was excellent. We had a nice meal in the restaurant that evening and breakfast was good (not a buffet, you order off a menu). A bonus was finding that it was right on the Shropshire Union Canal so we could have a lovely walk before breakfast.

Stayed in May 2024

The accommodation was all very good. Nothing was unliked

The rooms are a great size, good size bathroom and firm bed The rooms separate to the main building have a beautiful seating area outside them.

Stayed in May 2024

I think the unecpected warm weather may have neant that it was much busier in the bar and restaurant than was, perhaps planned. Service was slow.

A truly fantastic find. Beautiful room, completely spotless and so comfortable. It's probably the most comfortable bed we have ever slept in. The gardens were very pretty, and it was lovely to sit in the sun, among the gorgeous grounds. Every member of staff was so friendly and helpful, a pleasure to talk to. Food was good and reasonably priced.

Stayed in May 2024

Waited a long time for boiled water and coffee. Need two machines in the go.

Clean and close to where we need to go. Provided dinner late and breakfast

Stayed in May 2024

Nothing

Everything was superb. Lovely room, nice staff and great food.

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

Our only issue was the room was very hot, we were given a fan but it did nothing I think it may be unbearable in full summer.

Lovely pub on side of canal, great large beer garden and ample car parking. It was about 45 min walk into Chester along canal. Our room was in the outbuilding it was small but very well appointed the bed was comfortable. We had breakfast which was very good quality, my better half had full English both days which was huge , the coffee was nice which is very important to me. All the staff we met were friendly and helpful. We really enjoyed our stay.

Stayed in May 2024

The shower controls needed checking as water was either too hot or too cold.

The room was perfect, clean, quiet with a very comfortable bed. Great bathroom

Stayed in April 2024

No lift and the stairs were a little awkward with our baby in the pram.

The room was perfect. Great size. New bathroom.

Stayed in May 2024

Confusing breakfast arrangements. Separate prices for all items.

Location by the canal. Room size.

Stayed in May 2024

Bed was very firm

The staff, location and facilities

Stayed in May 2024

Nothing!

Absolutely excellent. Lovely room next to the canal. Spotlessly clean. Comfortable large bed. Good shower. Helpful staff. Nice food. One of my favourite hideaways.

Stayed in May 2024

The bathroom - lovely.

Stayed in April 2024