Spacious rooms loved the lay out very stylish very clean

Beautiful ,clean,felt very welcomed by lovely staff

Stayed in April 2024

Car park is small and didn’t manage to get parked in it, instead had to park a short walk away. The shower is basically in the bedroom and not a separate room, I travelled with a friend so we felt there was no privacy for getting dressed/undressed for the shower, something to bear in mind. The pillow had some makeup stains on them, so I turned them over and slept on the opposite side. The fire alarm went off at 2:20am and we ended up stood outside in the cold in our pyjamas, hotel didn’t apologise and it really affected our sleep.

Lovely and modern, fresh and contemporary interior. Huge bed, spacious room, complimentary drinks in the fridge is a lovely touch too. Breakfast was fantastic with plenty choice.

Stayed in May 2024

Excellent staff, the facilities were top class!

Stayed in May 2024

Not a lot to worry about, other than the cost but your paying for the excellent location and modern facility

Great views from the room over the Tyne, very convenient

Stayed in March 2024

Lovely first impression of the hotel when we arrived, clean tidy and modern. There was also a nice buzz from the bar area, which felt very welcoming. We quickly checked in to our River View room, which was great. The room was bright and offered a brilliant view of the Tyne. Despite being two single beds coupled together, the bed was comfy and a sound night sleep was gaurenteed.

Stayed in May 2024

Fire alarm went off at 2:30 but even that didn’t spoil anything.

Rooms were excellent , spotless clean. Shower was big enough for the 2 of us. Location was perfect for town and reception ordered us and taxi and was waiting within a couple of minutes. Breakfast was gorgeous, staff were so helpful and poached eggs were unreal. Went for our anniversary and view of the river made it extra special.

Stayed in May 2024

No real criticism

Modern and very clean. Although the breakfast was buffet style the quality and choice was as good as it gets

Stayed in May 2024

2am fire alarm🙈

Lovely staff.

Stayed in May 2024

didn't like overlooking the apartments opposite so would book a river view next time. bit of an uphill hike to city centre (which we like) but for less able bodied it might be too much.

staff were lovely, very friendly, had a great vibe on the evening. meal in the Gino restaurant very good. the DJ on the evening was a nice touch. check in was available on arrival which we didn't expect as we got there early, room was clean and bed was comfy. breakfast was buffet but plentiful and nice quality, had poached eggs made on request-staff seemed like nothing was a problem.

Stayed in May 2024

Nothing

Beautiful riverside corner room. Lovely bar and restaurant. Great breakfast

Stayed in May 2024

Na

No complaints

Stayed in May 2024

Nothing

Good location. Clean Friendly

Stayed in April 2024

Nothing

Breakfast - excellent

Stayed in May 2024

Location and good value / excellent staff

Stayed in May 2024

restaurant expensive for mid range Italian food for other meals - go elsewhere in town!

Lovely rooms - clean, spacious and comfortable, great location. Included breakfast is very good

Stayed in May 2024

The bar ran out of white rum and cider on a Bank Holiday weekend. Cooked breakfast luke warm would recommend weatherspoons next door cheaper and hotter.

The room was clean and spacious with a view of the river. The bar was lively and staff friendly. Good location..

Stayed in April 2024

Bicycles could be stored in the luggage room

Stayed in May 2024

All lovely

Breakfast grest

Stayed in May 2024

Nothing really.

New and clean hotel, very comfy and with interesting design.

Stayed in May 2024

staff

close to cc

Stayed in April 2024

A really lovely, modern hotel right on the riverfront with lovely river and bridge views. Very comfortable room with an enormous comfy bed. Spotlessly clean. Room service was quick and the food was lovely. Really nice buffet breakfast. And the reception staff were extremely helpful and friendly.

Stayed in April 2024

Didn't think quality of food in restaurant was that good

Contemporary rooms Free lemon and orange pelegrino in bedroom Comfort of bed Breakfast selection

Stayed in April 2024

Check in took longer than expected.

Comfortable bed and exceptional cleanliness throughout.

Stayed in April 2024

Everything

Stayed in April 2024

Hard to fault... but maybe no pool? The barman wasn't particularly helpful but this place is 10/10.

I stay in hotels every few weeks but this was the best hotel I have stayed in the UK. My room had a view of the beautiful river and the array of lovely bridges over the Tyne. The room was comfortable, spacious, modern and close to everything. I loved the layout and did not want to leave! Very nicely done. The Icing on the cake was the Gino D'Acampo Restaurant in the foyer. I'm a huge fan and his food did not disappoint. I already want to return and will not stay anywhere else in NCL.

Stayed in April 2024