Nothing

Excellent Location right next to the park. Short walk to center. Loads of amenities. Lovely room with large bedroom Fridge and comfy beds Breakfast was yummy Excellent staff

Stayed in May 2024

Nothing really

Excellent location beautiful room

Stayed in May 2024

Nothing to not like

Beautiful comfortable room woth nice decor. Our welcome was lovely and we were able to check in slightly early, fantastic to be able to drop our bags and freshen up before walking through York as we only had one day. Location was perfect.

Stayed in May 2024

Whilst we loved our time at Jorvik house, there wasn’t any still bottled water 😔 the only water other than sparkling there was tap water from the bathroom which obviously we wouldn’t drink and whilst there was a wonderful selection of other beverages we would of likes some normal plain water 😂

Location is fabulous. Room was gorgeous. Staff lovely and friendly and very helpful.

Stayed in May 2024

Nothing to dislike

The staff were pleasant and welcoming on our arrival. Escorted us to our room and gave us a good guide to how things worked and located. The hotel is very close to the centre of York but in a lovely quiet side street.

Stayed in May 2024

small room for the price

great and quiet location behind the museum gardens, comfortable bed

Stayed in May 2024

Nothing

The room was so stylish and clean! I also liked the location - it's near the beautiful museum park and the train station. It was also so helpful that I could have left my luggage before check-in at the reception desk.

Stayed in May 2024

Location was great. Facilities were great. No ac, although not needed on this stay.

Stayed in May 2024

All good

Clean, central, lovely

Stayed in May 2024

We would’ve preferred a bar or lounge area to sit and relax at times.

It was very clean and tidy. A quiet location but very near to the centre of town.

Stayed in May 2024

Lovely elegant rooms on the ground floor, very clean and comfortable with luxurious touches. Excellent location next to the river and Museum Gardens which gives it a quiet and relaxing atmosphere, but still within a short walk of the railway station and city centre attractions. Staff were very helpful.

Stayed in May 2024

Lovely, clean and great location. Thanks

Stayed in May 2024

The bed were very hard and uncomfortable

The loacation was ideal, staff were lovely, rooms were very well presented, it was impeccably clean, we had an amazing night at this hotel

Stayed in April 2024

Nothing really. No lift, but not a problem for us. Instructions from train station took us quite a long route - shorter options would have been better with small cases to trundle!

Staff very helpful with directions and recommendations. Quiet room on top floor looking towards gardens. Optional breakfast suited us. Everything needed was in the room. Luxurious towels, heated towel rail, coffee machine and other extras all added to make lovely two nights.

Stayed in May 2024

Temperature in the room was pretty cool. Again, no breakfast (although you could order it from off-site to be delivered).

Bed was comfortable and big. No breakfast, which was disappointing, but we knew that when we made the reservation. Walk to heart of town was easy, through the park. Quiet area, no interruptions to sleep.

Stayed in April 2024

-

The friendliness & helpfulness of the staff, the very comfortable room together with attractive decor.

Stayed in May 2024

Great location

Stayed in May 2024

Great location. Friendly staff. You have to complete a form by 8pm the previous night to indicate your breakfast choice. No hot cooked breakfast - apart from porridge. This is served in your room as there are no other dining facilities. I was offered one of their parking spaces for £15/night, but I had to pay cash by 6pm on the day of arrival - all a bit odd and inconvenient - who carries cash these day? My bedroom, at the front and opposite the park entrance, was spacious and quiet even with the windows open at night. I would stay there again.

Stayed in May 2024

Limited breakfast option, but I knew about that before I booked. Plenty of cafes nearby.

Location so close to the city centre yet on a quiet road. Very friendly, helpful staff. Spacious room with a good shower.

Stayed in May 2024

Could not fault it

Walking distance

Stayed in April 2024

Mini bar prices. These are ridiculously high and, I'm sure, dissuade many guests from purchasing items. In my view, reducing the prices by at least 30% would encourage more sales - nobody likes to feel they're being ripped off. It's a minor point and did not detract from a memorable trip for my wife and I.

The room was lovely, and the hotel is so conveniently placed for the city and its attractions. The walk through the museum gardens to the inner city is an absolute pleasure and delight.

Stayed in May 2024

Location is fantastic. Staff are excellent and see to your every need. One of the best places I have stopped in for a long time. Will definitely be returning.

Stayed in May 2024

Very difficult getting into shower. We’re both over 70 and I felt unsafe climbing over side of high bath and almost slipped getting out. Not recommended for older people, no lift.

Good location, short walk into city centre. Hotel recently refurbished and tasteful.

Stayed in May 2024

I suppose the bathroom could have been bigger but this is nit icking!

The room although compact was extremely comfortable and well equipped . Excellent location a short walk from the centre of the city but extremely quiet with no traffic noise . Although the hotel has no catering this is not an issue as plenty of alternatives nearby.

Stayed in May 2024