Such a unique hotel, great location and excellent food. I only wish we had planned more than one night

Stayed in June 2024

Metal stairs leading to our room(they can be slippery in wet weather conditions) , they were outside the main pub building

Comfortable beds, size of bedroom and bathroom, shower, superb location, best Sunday roast/carvery, service.

Stayed in May 2024

Because of its age and heritage preservation requirements floors and stairs can be uneven and care must be taken in this regard. About half of the staff did not know how to smile, even when they were helpful, and this was unsettling.

An extremely attractive historical property. It is situated directly opposite an entrance to the cathedral area in Salisbury and close to the city facilities. Staff were generally helpful,

Stayed in May 2024

It is a wonderful old building with bags of characters. The evening meal and breakfast were super, the best.

Stayed in May 2024

Nothing

Lots of character but also modern and comfortable

Stayed in May 2024

Breakfast wasn't particularly tasty. In a vain attempt to be healthy I opted for avocado and poached eggs on toast. The avocado had no seasoning and was sadly very bland, not tasty at all. My partner had scrambled on toast (again it seemed to lack any seasoning).

Dinner in the restaurant was excellent and staff were very attentive They dealt with the fact that 3 of our party decided not to show up with a very relaxed attitude. Looking forward to eating here again. The room we had was large and comfortable.

Stayed in May 2024

Parking was a bit of a walk away. Staff were too busy to be attentive, possible understaffed.

Lovely room, on the main road but quiet room. Beautiful old building, but room was modern and up to date. Restaurant on the ground floor was huge and nicely decorated. Good menu and great food. Breakfast was good and plenty of it. Staff were friendly.

Stayed in May 2024

Unfortunately the breakfast was more on average

Very nice and charming place with excellent location, if you want to stay in the center. Our room was just like out of a fairy tale

Stayed in May 2024

Groundfloor bedrooms, obviously, but we knew it was a C16th building and the location was ideal.

Helpfulness of all staff we encountered - very important, as one of us is disabled and we knew in advance that there are no groundfloor bedrooms. It wasn't ideal, but we were given every possible assistance.

Stayed in May 2024

None

Great location. Great staff. Great food

Stayed in May 2024

There was nothing not to like

The venue for our party of 23 guests for dinner was lovely. The food was excellent and the staff attentive.

Stayed in May 2024

Not much, once we had got used to the sloping floors and staircases!

Excellent location. A hotel full of character.

Stayed in April 2024

Continental breakfast could have had more options.

Food was fabulous and well priced. The food was cooked for you and the salads freshly made. The staff were exceptionally helpful and friendly.

Stayed in May 2024

Lack of public rooms and no lifts

Charming medieval building, helpful staff, wonderful food and great location

Stayed in May 2024

Cooked breakfast freshly made and included in room price were excellent Sadly continental type breakfasts were poor

The staff were exceptionally kind and helpful. The food was excellent. Salads and garlic bread were freshly made. Prices were reasonable

Stayed in May 2024

I was surprised to receive a call that we needed to check in by 7.00pm as after that there would be no staff. As it happened we were a few minutes after that but there were still people around.

The room was spacious and the bed very comfortable, the bathroom with its freestanding bath was a special feature. A good breakfast with particularly friendly service.

Stayed in May 2024

Breakfast excellent, don't know about dinner as we hadn't booked in time but it looked very good being served to table as we sat at the bar!

Stayed in May 2024

Beautiful old accommodation. Fabulous meals.

Stayed in May 2024

We had to cross a courtyard to reach the outside stairs to our room and park our car a couple of hundred meters away, but these were only minor inconveniences.

Excellent location right next to the beautiful cathedral precinct

Stayed in February 2024

The shower door was very stiff and hard to open!

The building is very old and full of character. The room was very clean and comfortable. The staff were lovely and upgraded us to a bigger room on arrival. The steak restaurant downstairs was great and breakfast was good too. The lack of car park wasn’t a problem - we parked briefly opposite, dashed in, were given a 24 hour permit and drove a hundred yards round the corner. The Chapter House is so central - just opposite a little walkway straight to the cathedral. A truly excellent stay and we hope to come back.

Stayed in May 2024

The road outside was very busy..

We had the executive suite. It had a bath in the bedroom and a separate ensuite. Very historic buildings. Staff were very attentive. Breakfast was good. The buildings were very ancient and historical...a great stay

Stayed in May 2024

Cocktails of my choice were only available on our 1st night. We unfortunately we had a very long wait for dinner the second night, and the food order was not quite right when it eventually arrival, but I have to say we were very promptly given a reduction to our bill.

The room was very nice and spacious and quite palatious. Very comfortable bed Food was very good first night, and breakfast was served promptly, and orders were as requested. Parking was fairly close and easy to access. Building had lots of historic interest.

Stayed in May 2024

Room in an 800 year old building.

Stayed in May 2024

Friendly staff and room was upgraded. Very nice stay and great value for money.

Stayed in April 2024