139 Sussex Gardens, Westminster Borough, London, W2 2RX, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 468 hotel reviews
7.2Cleanliness
7.4
Comfort
7.3
Location
9.1
Facilities
6.8
Staff
8.8
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 29 May 2024
Ragna
DenmarkBeds. The beds were like lumpy stone floors. And we, like others have mentioned were actually not in the Kingsway hotel, but in the other location two doors over. This hotel is rather tired, all equipment old and worn and in our room some sort of heating in stocks on the outer walls making the room like a furnace and even with constantly open windows the heat was almost unbearable.
Breakfast and the lady preparing it was really nice and she makes nice coffee too.
Stayed in May 2024
Reviewed: 27 May 2024
Karl
United KingdomSadly the shower head wouldn’t stay in the holder as it was broken,so had to hold it with 1 hand to shower. The glass top on the dresser had the odd chips along the edge which is sharp. This should be removed or replaced in my view. In fairness just needs a bit of maintenance here and there.
Good location to Paddington station with various eateries over the road and local to the hotel. Few mins walk to Hyde park to cut through to Buckingham palace.Friendly and welcoming staff. Breakfast was good with usual choices and very welcoming staff on entry and service. Room was clean and spacious for a family room. Parking was available luckily right outside.
Stayed in May 2024
Reviewed: 24 May 2024
Monica
CanadaThe bathroom was uncomfortably small.
A very pleasant experience, all round.
Stayed in May 2024
Reviewed: 24 May 2024
Soumita
United KingdomElectrical connection disturbance because of which our room had to be changed in the night
Breakfast was good and location is great
Stayed in May 2024
Reviewed: 20 May 2024
Graeme
AustraliaFront facing room was far too noisy with traffic and people talking all night. No sleep. Shower was 2 foot x 4 foot very small but shower head was surprisingly good. Need to invest in just a few hooks for coats and hats. Bed itself was comfortable, 2 pillows each were very hard and flat - Minor point, just feedback.
Great location from train station and access to attractions. Breakfast was good - opens at 7.30 am - would prefer earlier though so you can get about your day.
Stayed in May 2024
Reviewed: 19 May 2024
Craig
AustraliaI expected a small room but the family room is tiny. You can barely walk between the beds and the bathroom is almost impossibly small. If you’re tall you have no chance. It worked but after the 5th night we were ready to go.
Location was perfect, so close to Paddington Station which connects you to the Tube and also the airport. Staff were super friendly and accommodating. Breakfast was a great each morning. Rooms whilst small, were clean.
Stayed in May 2024
Reviewed: 5 May 2024
Mags
United KingdomWe booked a bedroom for 3 people which the hotel provided but the room was very cramped - in the height of summer, this would make it very uncomfortable
Location was great for Paddington arrival & once we got over the language barrier, the dining room staff were very accommodating!
Stayed in April 2024
Reviewed: 5 May 2024
Eric
FranceProblem with tge flush of the toilettes. The sink faucet leaks a little
Comfortable room
Stayed in May 2024
Reviewed: 4 May 2024
Lena
United StatesThe ventilation brings kitchen smells from the kitchen ( in the basement) to guest rooms upstairs in the morning.
The front desk receptionists Kevin and Anil were amazing!! Both are very pleasant, friendly, made us feel welcomed. The lady that makes breakfast was great and very friendly.
Stayed in April 2024
Reviewed: 3 May 2024
Biljana
SloveniaRoom was very small, crowdy at the breakfast, always the same offer for the breakfast
Location of the hotel is good
Stayed in May 2024
Reviewed: 3 May 2024
Susan
United StatesWalking distance from Paddington station
Stayed in May 2024
Reviewed: 26 April 2024
Tori
Australia*Couldn’t use hairdryer as it was SO loud and honestly sounded like it was going to blow up *I wish I had gotten more shampoo/conditioner
*Very close to Paddington station * All Staff were lovely (even helped me carry my luggage down stairs) *Safe area *24/7 reception
Stayed in April 2024
Reviewed: 14 April 2024
Julie
United KingdomGreat location for Paddington Room was okay and spacious Breakfast was included and fill the spot
Stayed in April 2024
Reviewed: 13 April 2024
Jane
United KingdomGot a little hot at times in room but couldn’t leave window open at night due to traffic noise. Breakfast would run smoother with extra pair of hands.
Staff friendly and helpful. Could leave luggage at beginning and end of stay. Clean. Comfy beds. Location to Paddington Station ideal and close to Hyde Park .
Stayed in April 2024
Reviewed: 28 March 2024
Virginia
AustraliaGreat location and lovely hot English breakfast. Was a tight fit for a family but great to have our own beds.
Stayed in March 2024
Reviewed: 27 March 2024
Caroline
United KingdomBathroom had no towel rails! Shower had no shelf to put soap. Shower head did not stay in place on pole - needs mending Room 112. Toilet door knocks in to toilet bowl - overall bathroom very small.
Clean and warm. Helpful staff on front desk. Near to local shops/bars. Not noisy even though on main road. Tasty cooked English breakfast.
Stayed in March 2024
Reviewed: 20 March 2024
Julie
United KingdomRoom and bathroom need an update.
Location is brilliant, room was a good size but could have done with an update. Breakfast was fair but the dining room was on the small side, felt uncomfortable when full.
Stayed in March 2024
Reviewed: 13 March 2024
Jan
NorwayLate breakfast, could have been 0700. Bathroom could have been a bit mote clean, but no complaint.
I liked the location very much, and the short walk from Paddington trainstation. Good breakfast every day. Quite nice room. Friendly and hospitable welcoming.
Stayed in March 2024
Reviewed: 5 March 2024
Denitsa
BulgariaThe bathroom was too small. The breakfast didn't worth the money. It was served in the basement, in a very small room. The coffee was awful.
Great location! It is near the station, very easy to find and at very pleasant surrounding. The staff were friendly, polite and very helpful. We were 2 adults and 1 child and stayed in a room for 4 people. The room was big enough and the beds were comfortable.
Stayed in March 2024
Reviewed: 2 March 2024
Kristi
EstoniaDidn't enjoy the breakfast. It was in the basement, really hot and no air. The poor lady who was serving was also cleaning and cooking. And the breakfast itself wasn't worth the money. On the second morning we ate somewhere else.
The location is superb, just around the corner from Paddington station and Hyde park.
Stayed in February 2024
Reviewed: 2 March 2024
Daniel
IndonesiaOldie,
Proximity to the station
Stayed in March 2024
Reviewed: 1 March 2024
Hski
FinlandThe pictures in booking did not represent the room's bathroom! The bathroom was a plastic toilet+shower where the toilet lid was always falling on my back and the drain was smelly. There were people coming into the room and knocking and we're on the wrong door a couple of times. All the floors were crooked in the house. Pictures were wrong and I highly doubt they have a sauna like in the photos. Also their security with passwords was clearly not good because before coming their account sent us a scam and I had to send booking a message about it.
Nice people at the reception.
Stayed in February 2024
Reviewed: 1 March 2024
Ave
EstoniaNot too many breakfast options. The room was in the basement floor, it did not have a view and the noise from the street came through the window. It was a decent accommodation for an one-night stay, but I would not stay there for a longer holiday.
The hotel was well-reachable by public transport. The staff were nice. The room was decent, English breakfast was a classic one.
Stayed in February 2024
Reviewed: 23 February 2024
Mark
MaltaBathroom very very small. Bathroom door does not close properly breakfast not worthy re price paid. Can have better
Location and stsff
Stayed in February 2024
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