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  5. Reviews of KingswayPark Hotel at Park Avenue

Reviews of KingswayPark Hotel at Park Avenue 3 stars

139 Sussex Gardens, Westminster Borough, London, W2 2RX, United Kingdom

#1012 of 1,012 hotels in London

Guests' Choice

Review score

Based on 468 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    9.1

  • Facilities

    6.8

  • Staff

    8.8

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 29 May 2024

    6.0
    Kngsway hotel lodging with their partner hotel, less nice.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds. The beds were like lumpy stone floors. And we, like others have mentioned were actually not in the Kingsway hotel, but in the other location two doors over. This hotel is rather tired, all equipment old and worn and in our room some sort of heating in stocks on the outer walls making the room like a furnace and even with constantly open windows the heat was almost unbearable.

    Breakfast and the lady preparing it was really nice and she makes nice coffee too.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    All in all we had a pleasant stay and would recommend the hotel.
    • Leisure trip
    • Family with young children
    • Quad Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the shower head wouldn’t stay in the holder as it was broken,so had to hold it with 1 hand to shower. The glass top on the dresser had the odd chips along the edge which is sharp. This should be removed or replaced in my view. In fairness just needs a bit of maintenance here and there.

    Good location to Paddington station with various eateries over the road and local to the hotel. Few mins walk to Hyde park to cut through to Buckingham palace.Friendly and welcoming staff. Breakfast was good with usual choices and very welcoming staff on entry and service. Room was clean and spacious for a family room. Parking was available luckily right outside.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Great location, very helpful staff, small room - not unusual in London - but bathroom was uncomforta
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was uncomfortably small.

    A very pleasant experience, all round.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quad Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Electrical connection disturbance because of which our room had to be changed in the night

    Breakfast was good and location is great

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Front facing room was far too noisy with traffic and people talking all night. No sleep. Shower was 2 foot x 4 foot very small but shower head was surprisingly good. Need to invest in just a few hooks for coats and hats. Bed itself was comfortable, 2 pillows each were very hard and flat - Minor point, just feedback.

    Great location from train station and access to attractions. Breakfast was good - opens at 7.30 am - would prefer earlier though so you can get about your day.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Value for money in a good location in London
    • Leisure trip
    • Family with young children
    • Quad Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    I expected a small room but the family room is tiny. You can barely walk between the beds and the bathroom is almost impossibly small. If you’re tall you have no chance. It worked but after the 5th night we were ready to go.

    Location was perfect, so close to Paddington Station which connects you to the Tube and also the airport. Staff were super friendly and accommodating. Breakfast was a great each morning. Rooms whilst small, were clean.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant hotel if you only want a base!
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked a bedroom for 3 people which the hotel provided but the room was very cramped - in the height of summer, this would make it very uncomfortable

    Location was great for Paddington arrival & once we got over the language barrier, the dining room staff were very accommodating!

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Problem with tge flush of the toilettes. The sink faucet leaks a little

    Comfortable room

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Great location to explore London for short trip.
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The ventilation brings kitchen smells from the kitchen ( in the basement) to guest rooms upstairs in the morning.

    The front desk receptionists Kevin and Anil were amazing!! Both are very pleasant, friendly, made us feel welcomed. The lady that makes breakfast was great and very friendly.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Good location, but very low offer for the price
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was very small, crowdy at the breakfast, always the same offer for the breakfast

    Location of the hotel is good

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Reasonably priced, friendly staff, good location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Walking distance from Paddington station

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    It took adjusting to on my first day here as the rooms are small but this hotel grew on me quickly and I would stay here
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    *Couldn’t use hairdryer as it was SO loud and honestly sounded like it was going to blow up *I wish I had gotten more shampoo/conditioner

    *Very close to Paddington station * All Staff were lovely (even helped me carry my luggage down stairs) *Safe area *24/7 reception

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    London Stopover
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for Paddington Room was okay and spacious Breakfast was included and fill the spot

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    For the price in central London and reading some bad reviews, it exceeded expectations .
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Got a little hot at times in room but couldn’t leave window open at night due to traffic noise. Breakfast would run smoother with extra pair of hands.

    Staff friendly and helpful. Could leave luggage at beginning and end of stay. Clean. Comfy beds. Location to Paddington Station ideal and close to Hyde Park .

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quad Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location and lovely hot English breakfast. Was a tight fit for a family but great to have our own beds.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Hospitable hotel with clean, modern facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had no towel rails! Shower had no shelf to put soap. Shower head did not stay in place on pole - needs mending Room 112. Toilet door knocks in to toilet bowl - overall bathroom very small.

    Clean and warm. Helpful staff on front desk. Near to local shops/bars. Not noisy even though on main road. Tasty cooked English breakfast.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    6.0
    Brilliant location snd friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room and bathroom need an update.

    Location is brilliant, room was a good size but could have done with an update. Breakfast was fair but the dining room was on the small side, felt uncomfortable when full.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Enjoyed my stay in all. Recomendable.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Late breakfast, could have been 0700. Bathroom could have been a bit mote clean, but no complaint.

    I liked the location very much, and the short walk from Paddington trainstation. Good breakfast every day. Quite nice room. Friendly and hospitable welcoming.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Good place for 2 days.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    The bathroom was too small. The breakfast didn't worth the money. It was served in the basement, in a very small room. The coffee was awful.

    Great location! It is near the station, very easy to find and at very pleasant surrounding. The staff were friendly, polite and very helpful. We were 2 adults and 1 child and stayed in a room for 4 people. The room was big enough and the beds were comfortable.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't enjoy the breakfast. It was in the basement, really hot and no air. The poor lady who was serving was also cleaning and cooking. And the breakfast itself wasn't worth the money. On the second morning we ate somewhere else.

    The location is superb, just around the corner from Paddington station and Hyde park.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Oldie,

    Proximity to the station

    Stayed in March 2024

  • Reviewed: 1 March 2024

    6.0
    Kind of disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pictures in booking did not represent the room's bathroom! The bathroom was a plastic toilet+shower where the toilet lid was always falling on my back and the drain was smelly. There were people coming into the room and knocking and we're on the wrong door a couple of times. All the floors were crooked in the house. Pictures were wrong and I highly doubt they have a sauna like in the photos. Also their security with passwords was clearly not good because before coming their account sent us a scam and I had to send booking a message about it.

    Nice people at the reception.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    7.0
    A decent accommodation for an one-night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Not too many breakfast options. The room was in the basement floor, it did not have a view and the noise from the street came through the window. It was a decent accommodation for an one-night stay, but I would not stay there for a longer holiday.

    The hotel was well-reachable by public transport. The staff were nice. The room was decent, English breakfast was a classic one.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom very very small. Bathroom door does not close properly breakfast not worthy re price paid. Can have better

    Location and stsff

    Stayed in February 2024

Showing 1 – 25

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