Have stayed many times but first time seeing mould in the kitchen which was not pleasant, but the rest was adequate for the cost.

Cheap and cheerful accommodation.

Stayed in September 2022

The amount of plastic packaging generated by the breakfasts is horrendous, could do with a rethink over the winter to provide a more environmentally friendly breakfast..

Friendly relaxed atmosphere, amazing staff and extremely good value for money

Stayed in September 2022

Doors slam quite loudly A bit quiet A bit far out of the town

Very welcoming, helpful and friendly staff. Rooms with just two beds - much better than a big dorm

Stayed in September 2022

The showers function, but need modernising (the hostel already put up a notice about this). Private room relatively pricey (although we were two in a room sleeping four - the room rate shared between four would have felt more reasonable).

Basic but comfortable bedroom. Nice lounge. Good self-catering facilities (kitchen and dining room). Very pleasant atmosphere. Convenient location for Kirkwall, food shops, and day trips.

Stayed in September 2022

It was very damp and chilly and they hadn’t turned on the heat yet. I slept in my sweatshirt.

The location was excellent.

Stayed in September 2022

I was disappointed with the Breakfast which compromised individual cereal packets, ‘fruit pots’, individual yoghurt pots, thinly sliced white bread with jam in individual plastic packets. There was an unacceptable amount of plastic packaging. Some thought should be given to reducing the packaging which is unacceptable in the current climate.

The staff were friendly and helpful and the shared kitchen/dining rooms excellent.

Stayed in September 2022

The room was clean and comfortable. The kitchen was well equipped and there were plenty of spaces within the common room. Originally I had been booked in for one night and I was lucky enough to extend my stay for an additional evening with no issues at all. The check in for those of us coming off the ferry was easy to follow, which takes the stress out of arriving somewhere new late in the evening!

Stayed in September 2022

All the rooms had very heavy fire doors, so whenever someone would close their door it would slam and my bed would shake. Not very pleasant in the evenings. Also, most nights the hostel was noisy.

I stayed for a week at the end of August. The hostel was not full so I had a double room all to myself which was great! The staff was really friendly and the kitchen was very well equipped. The nearest bus stop was about a 10min walk, and the centre was a 20min walk.

Stayed in September 2022

location - Staff

Stayed in June 2022

friendly staff

Stayed in June 2022

Late booking and arrival.

Stayed in August 2022

very clean

Stayed in August 2022

The furnishing of the rooms is minimalist. It would be desirable if there was a table with at least one chair and a lamp by each bed. Nevertheless, we enjoyed staying here.

As with all the hostels we have stayed at in Scotland, the staff are great: always helpful, friendly and accommodating. We even got some helpful tips for trips off the beaten track. There is a very large lounge.

Stayed in July 2022

The WiFi only worked at the reception.

Comfortable rooms, very friendly and helpful staff, nice facilities to cook or make a coffee, good location.

Stayed in August 2022

The bed was a bit hard but despite the fact that I don’t really like hard beds I slept very well.

Did not partake of breakfast but the kitchen was clean and complete.

Stayed in August 2022

wifi doesn’t reach into the rooms, but fine in spacious and comfortable common areas. it’s on the edge of town, about a 15-20 minute walk to the harbor

Kelvin and his colleague are welcoming, helpful with advice and friendly.

Stayed in July 2022

Not having a rubbish bin in the Bedroom. No Milk for General Use in the Kitchen.. Milk Jiggers or Sachets would be good to have on the side, same with Sugar sachets.

Breakfast was overpriced, and not worth £5.95, could have been a little more, like a wrapped croissant or Pain aux Raisin/Danish Whirl Pastry and carton of Orange or Apple Juice included... Staff were helpful with arranging it, but could have been slightly better organised, like having it all packaged up ready in 'Takeaway' style Boxes or Brown bags...a goods delivery had just arrived early morning, and it was as if, they were waiting for the breakfast items to arrive...so I felt a little awkward waiting...I appreciate and recognise that most people who stay in Hostelling Scotland Youth hostels are self catering for themselves, but if they are advertising a Pre-Packed and Pre-arranged Breakfast option, they should ideally have a slightly more robust system in place. A consideration for the future. - Bathrooms were basic, but fully functional. Signage did imply that the showers were going to be upgraded over the winter months, so good, and helpful forward planning... Something to look forward to in the next High Season. No waste paper Bin in my room! Dining Room and Lounge excellent facility, very comfortable.. Good to have a lockable left luggage room in the reception with a secure code Entry system. Staff were very helpful and accomodating and sorted out a small issue I had with changing to a different room...I could not fault them! Great customer Service... Overall a pleasant and enjoyable stay..would recommend Kirkwall Youth Hostel to others.

Stayed in July 2022

Shower rooms could do with an upgrade, a wooden bench or a chair or two to place items whilst showering would make life a lot easier. Wifi flaky.

Well stocked kitchen, communal area and lounge decent with plenty of space. Bed firm but comfortable, room warm. Plenty parking. Good location 10 mins walk to town centre.

Stayed in July 2022

Speaking as a female not at all keen on the gender neutral showers & bathrooms. Lock not locking on the individual shower room.

Pretty quiet, towel in room for single rooms, nice staff, good kitchen & facilities with plenty of space in dining room. & lounge.

Stayed in July 2022

shower area could be improved, doors very noisy when closing . A bit distant from transport

staff were friendly and helpful, beds and most facilities were good standard. In general well run

Stayed in July 2022

hospitality

Stayed in July 2022

bit of an uphill hike to get here

staff helpful and price acceptable. Facilities well kept

Stayed in July 2022

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Guys have stayed before, excellent facilities in kitchen. Bedrooms extremely clean Would definitely stay again

Stayed in July 2022

The location...a wee bit too far from the centre of Kirkwall

If I had a complaint it would be the showers weren't powerful enough.

Stayed in June 2022

It was My fault. I arrived late at the hostel but by the time I sorted my things in the room the office had closed. Then I realised I’d forgotten to ask for a towel so had to use T shirt for my ablutions!!

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Stayed in May 2022